Hoffman Ford Lincoln
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 610 reviews
Service Jason was absolutely wonderful in making sure I understand every aspect including mechanical and financial for this visit. It is good to know he has a Jason was absolutely wonderful in making sure I understand every aspect including mechanical and financial for this visit. It is good to know he has a strong force working in the service area who know what they are doing. More
Service A little expensive for a oil change. The "works" that a Ford dealer sells for $39.00 ends up costing $44.00 after fees and taxes..... A little pricey A little expensive for a oil change. The "works" that a Ford dealer sells for $39.00 ends up costing $44.00 after fees and taxes..... A little pricey More
Great Service I've brought many vehicles to this location in East Hartford. They are very helpful and they even washed my car! Highly recommended. Waiting room is n I've brought many vehicles to this location in East Hartford. They are very helpful and they even washed my car! Highly recommended. Waiting room is nice and big with tv's and complimentary wifi and coffee/water. More
Replaced a Rear View Mirror - Passenger Door The service was very good and done very efficiently. My only xxxx-up was that when you call the service number and leave a message the respond is ver The service was very good and done very efficiently. My only xxxx-up was that when you call the service number and leave a message the respond is very slow. Since I knew that I decided to go personally and I was helped with no delay. Thank you. Juan Luis More
The Works service As always it is quick and good service. Free WiFi, Coffee, comfortable waiting area. No issues. Free wash when your car is returned. I have always As always it is quick and good service. Free WiFi, Coffee, comfortable waiting area. No issues. Free wash when your car is returned. I have always had my Fusion serviced here. More
A happy and satisfied customer! Last week I had another rather usual experience with Hoffman Service. My wife's RX350 had received several dings over the winter. The technicians fixe Last week I had another rather usual experience with Hoffman Service. My wife's RX350 had received several dings over the winter. The technicians fixed the dings as well as tuned her car up to run great. My wife and the grand kids are precious. That is why I picked the RX350 knowing they are a safe as they can be even in the most adverse weather conditions. Thank you Hoffman and Lexus for peace of mind. More
Brian Barbour was excellent. Brian Barbour was responsive and forthcoming on expectations. He advised me on the best course to take and I agreed. Most importantly he was very per Brian Barbour was responsive and forthcoming on expectations. He advised me on the best course to take and I agreed. Most importantly he was very personable. A truly nice man to deal with. He is an incredible asset to your organization. More
great service Although I arrived nearly two hours before my scheduled appointment, they accommodated me and gave me regular updates. Very much appreciated. They are Although I arrived nearly two hours before my scheduled appointment, they accommodated me and gave me regular updates. Very much appreciated. They are always very friendly and professional and I trust them highly. More
Super Professional Extremely pleased with my experience with the Hoffman Service Department. Everyone that I have dealt with has been very professional and courteous. Extremely pleased with my experience with the Hoffman Service Department. Everyone that I have dealt with has been very professional and courteous. I don't know many people that like taking there car in for service but Hoffman's Service Department always seems to make it easy and pleasant. They have a great team! More
Great Service! I was greeted promptly and with a smile as soon as I arrived. The service representative was very knowledgeable and informative. It was an enjoyable I was greeted promptly and with a smile as soon as I arrived. The service representative was very knowledgeable and informative. It was an enjoyable experience and in today's world , that's saying something..... More