Hoffman Ford Lincoln
East Hartford, CT
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Replaced a Rear View Mirror - Passenger Door The service was very good and done very efficiently. My only xxxx-up was that when you call the service number and leave a message the respond is ver The service was very good and done very efficiently. My only xxxx-up was that when you call the service number and leave a message the respond is very slow. Since I knew that I decided to go personally and I was helped with no delay. Thank you. Juan Luis More
The Works service As always it is quick and good service. Free WiFi, Coffee, comfortable waiting area. No issues. Free wash when your car is returned. I have always As always it is quick and good service. Free WiFi, Coffee, comfortable waiting area. No issues. Free wash when your car is returned. I have always had my Fusion serviced here. More
A happy and satisfied customer! Last week I had another rather usual experience with Hoffman Service. My wife's RX350 had received several dings over the winter. The technicians fixe Last week I had another rather usual experience with Hoffman Service. My wife's RX350 had received several dings over the winter. The technicians fixed the dings as well as tuned her car up to run great. My wife and the grand kids are precious. That is why I picked the RX350 knowing they are a safe as they can be even in the most adverse weather conditions. Thank you Hoffman and Lexus for peace of mind. More
Brian Barbour was excellent. Brian Barbour was responsive and forthcoming on expectations. He advised me on the best course to take and I agreed. Most importantly he was very per Brian Barbour was responsive and forthcoming on expectations. He advised me on the best course to take and I agreed. Most importantly he was very personable. A truly nice man to deal with. He is an incredible asset to your organization. More
great service Although I arrived nearly two hours before my scheduled appointment, they accommodated me and gave me regular updates. Very much appreciated. They are Although I arrived nearly two hours before my scheduled appointment, they accommodated me and gave me regular updates. Very much appreciated. They are always very friendly and professional and I trust them highly. More
Fantastic experience Very happy with my experience at Hoffman. Derek and Eric were up front and honest trough the whole process and made more than a fair offer. Would reco Very happy with my experience at Hoffman. Derek and Eric were up front and honest trough the whole process and made more than a fair offer. Would recommend them to anyone else looking for a Ford. This is my second purchase at Hoffman Ford and I'll definitely go back again down the road. More
Super Professional Extremely pleased with my experience with the Hoffman Service Department. Everyone that I have dealt with has been very professional and courteous. Extremely pleased with my experience with the Hoffman Service Department. Everyone that I have dealt with has been very professional and courteous. I don't know many people that like taking there car in for service but Hoffman's Service Department always seems to make it easy and pleasant. They have a great team! More
Great Service! I was greeted promptly and with a smile as soon as I arrived. The service representative was very knowledgeable and informative. It was an enjoyable I was greeted promptly and with a smile as soon as I arrived. The service representative was very knowledgeable and informative. It was an enjoyable experience and in today's world , that's saying something..... More
Good Service Thought it was efficient and everything was handled well and thoroughly. No pressure but they addressed everything that was needed. Car was cleaned Thought it was efficient and everything was handled well and thoroughly. No pressure but they addressed everything that was needed. Car was cleaned and it felt good to be treated this way More
Good Car Service Great customer service, I pulled my car right in and got to speak with a representative right away. The computer system was a little slow that day so Great customer service, I pulled my car right in and got to speak with a representative right away. The computer system was a little slow that day so took longer than I would have liked, but not his fault More