
Hoffman Ford Lincoln
East Hartford, CT
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Great experience. Paul Markie took his time to go over all of the features of the new 2012 Ford Fusion. Paul was very friendly and was able to answer all of our questions. The car was all ready when Paul all of the features of the new 2012 Ford Fusion. Paul was very friendly and was able to answer all of our questions. The car was all ready when Paul said it would be for pickup. The whole process went so smoothly. Billy Genereux is a great general manager at the dealership. More
Needed an appointment as soon as possible for an oil change on my car and TJ was able to get me an appointment that was possible for my schedule. Lynn was very pleasant and courteous. change on my car and TJ was able to get me an appointment that was possible for my schedule. Lynn was very pleasant and courteous. More
From the time I walked in the door they made me feel like royalty. My son had looked at the car before I did as he used to be a mechanic. Charlie was unbelieveable, he answered any question I had without a royalty. My son had looked at the car before I did as he used to be a mechanic. Charlie was unbelieveable, he answered any question I had without a moments hesitation, he actually called me 3 times after I bought the car to make sure all was OK. They put new tires on it filled the gas tank and I got a car fax which was a big help. Joe did the paper work that goes to Motor Vehicle he was knowledgeable and answered all my questions. I would highly recommend Hoffman Ford. They are number 1. More
When I arrived for my appointment, Paul had the car ready for a test drive. He explained all the features of the car and helped me make the decision to purchase the car that afternoon. He was well versed i for a test drive. He explained all the features of the car and helped me make the decision to purchase the car that afternoon. He was well versed in the features of the Ford Fusion Hybrid and helped me understand the benefits of buying the car. When I came to pick up the car a few days later, the process went very quickly. The dealership was very professional and organized. More
The process was fast and easy. The car was fully explained and demostrated to me by the salesman. Loved the whole experience and highly recommend this dealership. explained and demostrated to me by the salesman. Loved the whole experience and highly recommend this dealership. More
I Went in to Hoffman Ford looking to get another vehicle because my lease was up in my last vehicle. Marco was very helpful in helping me find the right vehicle in the right price range for me. He was very because my lease was up in my last vehicle. Marco was very helpful in helping me find the right vehicle in the right price range for me. He was very patient, and not at all a "Pushy Salesman". I believe that everyone already has an idea in their head of what they want to buy, and having a nice, pleasant, and friendly salesman like Marco, only makes the visit a much more successful one. I am extremely pleased with my purchase, and the customer service, that I would refer anyone in the market for a new vehicle, to go see Marco first. More
Marco and his manager made my visit very comfortable and interesting.They went out of their way to make my purchase possible.I am very satisfied and would recommend Hoffman to anyone interested in any one o interesting.They went out of their way to make my purchase possible.I am very satisfied and would recommend Hoffman to anyone interested in any one of the automobiles that they are affiliated with. More
The customer service is great at Hoffmans. They helped me and answered every question I had. The car is fantastic and I love it. It's my first car and I'm happy I'm decided to go with Hoffmans. and answered every question I had. The car is fantastic and I love it. It's my first car and I'm happy I'm decided to go with Hoffmans. More
Went in there after having a problem with another dealer and Marco made sure I got into a car and not only that but a car that I wanted. Not what was convenient for them. Everyone in there is great. I would and Marco made sure I got into a car and not only that but a car that I wanted. Not what was convenient for them. Everyone in there is great. I would recommend this dealer over any other. 3 family members have purchased vehicles through Hoffman More
A tree limb came down on the hood of my VW while I was driving and damaged the valance, etc, in a bad storm. Drove in to Hoffman around 5:15 pm--service dept was closed. Salesmen were EXTREMELY nice and V driving and damaged the valance, etc, in a bad storm. Drove in to Hoffman around 5:15 pm--service dept was closed. Salesmen were EXTREMELY nice and VERY VERY helpful to my situation--drove my car into the showroom for me and proceeded to remove the valance so I could get home. They were friendly, concerned,and genuinely nice guys. When I go somewhere and receive bad service, I never forget, and I usually don't go back if I can avoid it. But, when the service is over the top, as the salesmen at Hoffman Ford were, I don't forget that, either!! I would definitely recommend Hoffman Ford to others. More