Hoffman Ford Lincoln

I called for an appointment for my car to be inspected and the oil changed. I was told by Adam that he could fit me in the next day. He would do it in the morning. I told him I needed the car by 2PM. I c and the oil changed. I was told by Adam that he could fit me in the next day. He would do it in the morning. I told him I needed the car by 2PM. I called him at 1:30 that day. The car wasnt even in then. He told me it would be very soon. I called at 3PM. The car was not being worked on again. He said he was very busy with other cars. I asked him when he could have it ready. He said maybe by six. I called his supervisor and he said he could get it ready by 5:15 at the latest. We'll see. If it is not ready, I will let you all know, But DO NOT EXPECT GOOD OF EVEN FAIR SERVICE FROM HOFFMAN. More

This dealership indulges in deceptive business practices. Do not do your repairs here as you will be be ripped of. Their multipoint inspections are a scam. Unnecessary repairs are undertaken to fleece the c Do not do your repairs here as you will be be ripped of. Their multipoint inspections are a scam. Unnecessary repairs are undertaken to fleece the customer. Their 90 day service guarantees are a scam as they will find some excuse not to honor it. More

After a less-than-satisfied experience at another dealer, I (reluctantly) went to Hoffman, unsure if I was ready to go through this again. Mike was very friendly and gave me all the information on the car, I (reluctantly) went to Hoffman, unsure if I was ready to go through this again. Mike was very friendly and gave me all the information on the car, was very honest with me when comparing two cars I was looking at. He answered all my questions and wasn't pushy. When it came time to speak to Billy and discuss the cost, he was more than willing to give a nice discount on the asking price. I felt they genuinely wanted to make sure I found what "I" was happy with and had all the features I was looking for. After returning the next day to finalize paperwork, Mike even spent time speaking to my 23 year old daughter about the best way for her to get her first car on little credit. We plan to come back in a few months to get her a car and for me to collect my $200 referral incentive!! I would highly recommend Hoffman Ford and won't go anywhere else for our future car needs! Thanks guys! More

I have one point that I'm not getting satisfaction after my 2nd oil change at Hoffman Ford. I asked Lynn what kind of oil is put in the car for a typical oil change service. I was told a synthetic blend. my 2nd oil change at Hoffman Ford. I asked Lynn what kind of oil is put in the car for a typical oil change service. I was told a synthetic blend. (I would expect a upper quality product.) She said that Hoffman offers Mobil-1 fully synthetic also, for a higher price. I asked the recommended oil change intervals. She replied that 5000-7000 miles for their regular oil change and 7000-10000 miles for the Mobil-1. When I received my car each time, the windshield sticker says 3000 miles, hand written. 3000 mile interval seems excessive. Please explain Hoffman's policy and this descrepency. Roger Eisner (W)860-280-2252 (C)860-690-9291 More

The Hoffman family of dealerships has been the best car experience I have had over the past 20 years. For both new and used, trucks, family cars and luxury vehicles, they have been consistently tops. The experience I have had over the past 20 years. For both new and used, trucks, family cars and luxury vehicles, they have been consistently tops. Their pricing may be slightly higher than the competition, and I have come to understand why, their service is second to none, and it is worth it. I always come back to them for my cars and trucks. More

Mike (last name Warner, I think) was outstanding... he was very responsive, set clear expectations regarding the process & timing required to prep & pick up the car, and took the extra time to set up and was very responsive, set clear expectations regarding the process & timing required to prep & pick up the car, and took the extra time to set up and walk me through the car's features when I picked it up. I would definitely consider Hoffman for another purchase thanks to him. More

Great experience. Paul Markie took his time to go over all of the features of the new 2012 Ford Fusion. Paul was very friendly and was able to answer all of our questions. The car was all ready when Paul all of the features of the new 2012 Ford Fusion. Paul was very friendly and was able to answer all of our questions. The car was all ready when Paul said it would be for pickup. The whole process went so smoothly. Billy Genereux is a great general manager at the dealership. More

Needed an appointment as soon as possible for an oil change on my car and TJ was able to get me an appointment that was possible for my schedule. Lynn was very pleasant and courteous. change on my car and TJ was able to get me an appointment that was possible for my schedule. Lynn was very pleasant and courteous. More

From the time I walked in the door they made me feel like royalty. My son had looked at the car before I did as he used to be a mechanic. Charlie was unbelieveable, he answered any question I had without a royalty. My son had looked at the car before I did as he used to be a mechanic. Charlie was unbelieveable, he answered any question I had without a moments hesitation, he actually called me 3 times after I bought the car to make sure all was OK. They put new tires on it filled the gas tank and I got a car fax which was a big help. Joe did the paper work that goes to Motor Vehicle he was knowledgeable and answered all my questions. I would highly recommend Hoffman Ford. They are number 1. More

When I arrived for my appointment, Paul had the car ready for a test drive. He explained all the features of the car and helped me make the decision to purchase the car that afternoon. He was well versed i for a test drive. He explained all the features of the car and helped me make the decision to purchase the car that afternoon. He was well versed in the features of the Ford Fusion Hybrid and helped me understand the benefits of buying the car. When I came to pick up the car a few days later, the process went very quickly. The dealership was very professional and organized. More