Hoffman Ford Lincoln
East Hartford, CT
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friendly We worked with salesman Mike Warner. He was straight forward and paired us with a great car. This is the 3rd car we have bought from this dealership. We worked with salesman Mike Warner. He was straight forward and paired us with a great car. This is the 3rd car we have bought from this dealership. We feel as though we have been treated fairly each time. More
Bring your kids with you to shop your next car Richie Gonzalez sold me a 2012 Ford F-150 two years ago. His offer was better than the other 3 local dealers that I shopped. This year, Richie did i Richie Gonzalez sold me a 2012 Ford F-150 two years ago. His offer was better than the other 3 local dealers that I shopped. This year, Richie did it again with my 2015 Lincoln MKZ. Having my teenagers with us to make the decision was not a problem. In fact, they got to enjoy hot chocolates after the test drives, and their comfort with the vehicle was important to me. After all, the less I hear them complaining from the back seat the better! Richie is another reason I do business with Hoffman Ford Lincoln. Sincerely, Rich Rapp, South Windsor, CT More
Very friendly My initial contact was via internet, followed up by visit to dealer. The whole transaction was very smooth, price was as quoted , paperwork all in ord My initial contact was via internet, followed up by visit to dealer. The whole transaction was very smooth, price was as quoted , paperwork all in order and fast processing. Highly recommend this dealership. More
Excellent Experience Great experience - Leased a 2014 Ford Expedition - Love the truck! Matt Riemer was by far one of the best salesman I've ever worked with. Will be se Great experience - Leased a 2014 Ford Expedition - Love the truck! Matt Riemer was by far one of the best salesman I've ever worked with. Will be sending family and friends his way in the near future. Thank you! More
Presently surprised I have driven by Hoffman sales store for many years, but always assumed they were a car dealership for the "aristocratics". I founded two cars online I have driven by Hoffman sales store for many years, but always assumed they were a car dealership for the "aristocratics". I founded two cars online that had low mileage and in my price range. I normally purchase cars out of state because of prices. I was plesently surprised by the sales person Marco Ortis. Marco Ortiz was very easy to work with. I dId not feel obligated or force to purchase our newer car. The finiance office worked with my credit union for the low interest rates. I love my 2014 Ford Taurus that was certified. I willl come back the next time I have to purchase another car. Thanks Marco. More
I'd passed Hoffman Ford 100's of times. Glad I stopped!! Adam was pleasant, knowledgeable and understanding to our needs. Most importantly he followed up; keeping us informed of our search options and quic Adam was pleasant, knowledgeable and understanding to our needs. Most importantly he followed up; keeping us informed of our search options and quickly responded to our questions with honest and detailed explanations. Anthony and Fran completed the positive experience. No pressure!!! Thought not many miles have been put on our newly purchased car (a Ford Fusion) we are thrilled with it! Hoffman will be my first stop on my next vehicle search. More
Walked in to look. Walked out with a car. We went to look at the C-Max, having seen ads. Told the salesman (Michael Warner) just looking. He spent time with us. He didn't pressure us. He w We went to look at the C-Max, having seen ads. Told the salesman (Michael Warner) just looking. He spent time with us. He didn't pressure us. He was extremely knowledgeable, friendly and in the end we decided to buy. He spent a lot of time showing us features and how to use. When I went to pick it up, he spent a lot of time with me going over the use. The Sales Manager was very helpful and accommodating. All in all it was a very good experience. By the way, my wife loves the car! More
Very bad service The worst customer service I have ever experienced. I went in because of an axle that needed to be replaced. I waited two hours and it was never fixed The worst customer service I have ever experienced. I went in because of an axle that needed to be replaced. I waited two hours and it was never fixed, I was told to go to another dealership! Waiting room was small. The person I delt with was very rude. I just wanted my car fixed! More
We just bought our 2012 certified pre-owned Ford Focus. We couldn't have been happier with our entire experience. Our sales specialist Dean Kennett was amazing and really did a great job figuring out what We couldn't have been happier with our entire experience. Our sales specialist Dean Kennett was amazing and really did a great job figuring out what we wanted/ needed and then connected us with the perfect car for us. This was our first time buying a car, so we didn't know what to expect but we weren't pressured into anything and we felt comfortable throughout the whole process. We'll be back for our next car. More
Bought a used f150 in jan. 2012 the deal included a 60 day warranty,and a free oil change,we noticed that there was a power steering leak,not major but enough to see on my garage floor.Called the salesman day warranty,and a free oil change,we noticed that there was a power steering leak,not major but enough to see on my garage floor.Called the salesman and he said just bring it in when your oil change is due,and they will take care of it.My wife brought truck in and they said we had a leak in the power steering hose,also service manager told her it was not covered because the 60 days was up!She told him what salesman had told us,he said he would order part and call us to repair it.Never heard from dealership,we called and they said they knew nothing about it.We talked to service manager and he said he would get back to us the next day and to this day we have heard nothing.We think this was the worst service dept.we have ever worked with,we won't be back for anymore service or vehicles. More