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Hoffman Ford Lincoln

East Hartford, CT

4.4
610 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 610 reviews

January 20, 2015

friendly We worked with salesman Mike Warner. He was straight forward and paired us with a great car. This is the 3rd car we have bought from this dealership. More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Warner
May 13, 2015 -

Hoffman Ford Lincoln responded

Hi Jane, Thank you for continuing to choose Hoffman Ford Lincoln for your vehicle purchases. We are pleased to hear about your experience working with our sales consultant Mike Warner. Our Ford team is committed to providing an excellent experience for our customers at every visit. We trust you are loving your beautiful new C-Max and look forward to seeing you again when your vehicle is in for service. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 18, 2015

Bring your kids with you to shop your next car Richie Gonzalez sold me a 2012 Ford F-150 two years ago. His offer was better than the other 3 local dealers that I shopped. This year, Richie did i More

by rapp35@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales
Jan 19, 2015 -

Hoffman Ford Lincoln responded

Hello Rich, Thank you for being a loyal customer of Hoffman Ford/Lincoln and sharing your kind feedback about working with Richie Gonzales. It is great to know you are loving your new Lincoln MKZ! We completely understand how important it is to help keep the kids happy when they are waiting during the sales process ... glad to hear that the hot chocolate was a hit! We look forward to helping keep that MKZ running beautifully and looking great. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2015

Very friendly My initial contact was via internet, followed up by visit to dealer. The whole transaction was very smooth, price was as quoted , paperwork all in ord More

by Resqnine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Mike Warner
Jan 19, 2015 -

Hoffman Ford Lincoln responded

Hello Resqnine, Thank you for choosing to purchase your recent vehicle from Hoffman Ford/Lincoln. It was a pleasure to assist you from the initial contact with Jessica to the final delivery process with Mike. Let us know if you ever have any questions or concerns. We also look forward to helping you keep your vehicle well maintained in our service department. Joe Fazzina and his service team will be happy to assist you when it is time for scheduled maintenance. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2015

Excellent Experience Great experience - Leased a 2014 Ford Expedition - Love the truck! Matt Riemer was by far one of the best salesman I've ever worked with. Will be se More

by DanRose0508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Piper , Fran Marinaro
Jan 19, 2015 -

Hoffman Ford Lincoln responded

Hello DanRose0508, We are thrilled to read that you are loving your new Expedition! Thanks for letting us know about your experience working with Matt and our team. We are here to help you keep it in excellent condition too. Enjoy and thanks for the recommendation to your friends and family. Matt and our team will take great care of them as well. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 03, 2015

Presently surprised I have driven by Hoffman sales store for many years, but always assumed they were a car dealership for the "aristocratics". I founded two cars online More

by Lawomack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Ortiz, Fran Marinaro
Jan 13, 2015 -

Hoffman Ford Lincoln responded

Hi Lawomack, We are so glad that you stopped by and gave us a chance to help you find the perfect vehicle! Our team works hard to provide the best deal and find the best financing options for customers. Give Marco a call any time you have a question or when you are ready to purchase another car. He will gladly be here to assist. Thanks again for choosing Hoffman Ford! Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 01, 2015

I'd passed Hoffman Ford 100's of times. Glad I stopped!! Adam was pleasant, knowledgeable and understanding to our needs. Most importantly he followed up; keeping us informed of our search options and quic More

by HarleyCVO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro
Jan 05, 2015 -

Hoffman Ford Lincoln responded

Hello HarleyCVO, Thank you for choosing to stop by Hoffman Ford and meet with Adam to look at the Ford Fusion. We are also thrilled that you are loving your new car. Any time you have questions give us a call or stop by. We look forward to helping keep your Fusion running efficiently and safely for the years ahead. See you when it is time for scheduled maintenance. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 24, 2014

Walked in to look. Walked out with a car. We went to look at the C-Max, having seen ads. Told the salesman (Michael Warner) just looking. He spent time with us. He didn't pressure us. He w More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Bryce Piper , Fran Marinaro
Dec 24, 2014 -

Hoffman Ford Lincoln responded

Hi Mark, Thank you for choosing Hoffman Ford for your recent purchase! We greatly appreciate you as our customer and value your feedback about working with Mike, Fran and Bryce. Enjoy your new C-Max (so glad that your wife is loving it!) and we look forward to helping to maintain it for the years ahead! Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 15, 2014

Very bad service The worst customer service I have ever experienced. I went in because of an axle that needed to be replaced. I waited two hours and it was never fixed More

by Vupset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeanette
March 14, 2013

We just bought our 2012 certified pre-owned Ford Focus. We couldn't have been happier with our entire experience. Our sales specialist Dean Kennett was amazing and really did a great job figuring out what More

by bledsoe9107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Kennett
January 02, 2013

Bought a used f150 in jan. 2012 the deal included a 60 day warranty,and a free oil change,we noticed that there was a power steering leak,not major but enough to see on my garage floor.Called the salesman More

by Tworites
Price
Recommend Dealer
No
Employees Worked With
Charlie
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