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Hoffman Ford Lincoln

East Hartford, CT

4.4
610 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 610 reviews

February 15, 2015

Excellent Service I called to schedule my 2013 Ford Fusion Hybrid for a service check since the car's engine light was lit. Hoffman Ford dealer scheduled me on the sam More

by Luciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2015 -

Hoffman Ford Lincoln responded

Hello Luciano, Thank you for choosing Hoffman Ford Lincoln to address the recall and fix the valve on your vehicle. We appreciate your feedback on working with our advisor Janetta. We are dedicated to providing exceptional service as well as delivering a nicely washed car. We look forward to seeing you again next time. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 15, 2015

Got the car I wanted at the price I wanted My Experience here came in 3 parts..... Part 1---test drive with Ed Carpenter. Ed was professional, friendly, got the car I wanted ready quickly (I More

by ctpadrefan1259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro
February 03, 2015

I got the car of my dreams ! :-) Mr. Marco Ortiz was the most professional and friendliest salesperson that I have ever dealt with in my entire life. He went out of his way to make o More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Ortiz
May 12, 2015 -

Hoffman Ford Lincoln responded

Hello Lynda, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We appreciate your feedback on working with our sales consultant Marco Ortiz. Our Ford Lincoln staff is dedicated to ensuring your experience is exceptional and you are ready to hit the road in the vehicle of your dreams. Your satisfaction is important to the team and we want to thank you for sharing your story. We trust you are enjoying your new vehicle and look forward to servicing it to keep it running great for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2015

First Class Experience/Going the Extra Mile Bryce Piper and Mike Warner did everything they could to make the buying experience easy and successful. When I discovered the car I had initially pri More

by petdogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby, Mike Warner, Bryce Piper , Fran Marinaro
May 12, 2015 -

Hoffman Ford Lincoln responded

Hi petdogs, Thank you for choosing Hoffman Ford for your recent purchase. We are pleased to read your feedback on working with our general sales manager, Bryce Piper and sales consultant, Mike Warner. Our staff is dedicated to providing an exceptional experience and we are glad Bryce could get you into the right car that supported your goals. We trust you are enjoying your new vehicle and want to thank you for your customer loyalty. We look forward to seeing you again when your vehicle needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2015

Stress Less Experience Lynn and I appreciated how the sales manager and Richie G. treated us during the transaction. It was seamless and Easy. I would absolutely refer frien More

by jodo2356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Fran Marinaro
May 12, 2015 -

Hoffman Ford Lincoln responded

Hi jodo2356, Thank you for choosing Hoffman Ford! We appreciate your feedback on working with our sales consultant Richie and our Ford team. It is important to us that our customers have an exceptional experience with every visit. Any time you have a question or have a service need for your new car just let us know. We are here to keep things running beautifully for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2015

Great experience We worked with Matt Riemer the sales consultant and he went out of his way to be accommodating and make our needs work within their system. We had th More

by klk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Piper , Fran Marinaro
May 12, 2015 -

Hoffman Ford Lincoln responded

Hi klk, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are pleased to read your feedback about working with Matt and the Ford team. Our staff is dedicated to ensuring your have an exceptional experience. We trust you are loving your new vehicle and look forward to seeing you again when it needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2015

Highly Recommended I was in the market for a specific new vehicle for my business and contacted several dealerships in the tri-state area after doing an inventory search More

by IJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hartley, Fran Marinaro
May 12, 2015 -

Hoffman Ford Lincoln responded

Hello Gillespie Contracting LLC, Thank you for choosing Hoffman Ford for your recent purchase. We are thrilled to hear your feedback about working with our commercial truck manager, Charlie and our finance manager Fran Marinaro. We value what our customers have to say and are pleased you had an excellent experience from start to finish. We trust you are enjoying your new vehicle and look forward to servicing it to keep it running beautifully. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2015

Shop at Hoffman Ford and work with Mike Warner Mike Warner at Hoffman Ford worked with me to configure the perfect Ford F-150. He kept me aware of the status of the build of my new Platinum and he More

by jayg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Bryce Piper , Fran Marinaro
May 12, 2015 -

Hoffman Ford Lincoln responded

Hello jayg, Thank you for choosing Hoffman Ford for the purchase of your beautiful new F150. We are thrilled to hear you had an exceptional experience with our sales consultant Mike and the Ford team. We value what our customers have to say and are pleased you give us your trust when it comes to such a major purchase. We look forward to seeing you again when your F150 needs maintenance. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2015

Friendly and helpful Our salesman was Richie Gonzalez. He was very friendly and helpful. He followed through with everything that he said he would do. His straightforward More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Fran Marinaro
May 12, 2015 -

Hoffman Ford Lincoln responded

Hi Mark, Thank you for choosing Hoffman Ford Lincoln. We are pleased to read your feedback on working with our sales consultant Richie. Your satisfaction is important to our team and we appreciate your customer loyalty! We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your vehicle is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 25, 2015

F-150 truck From start to finish - wonderful experience!! Ed Carpenter, Bryce Piper and Fran Marinaro worked with us to get the truck, the features and the financ More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Piper , Fran Marinaro
May 13, 2015 -

Hoffman Ford Lincoln responded

Hi Karen and Tom, Thank you for choosing Hoffman Ford for your recent purchase. We are thrilled to hear your feedback on working with our Ford sales team. It is important to our staff to ensure you have an exceptional experience and you are ready to hit the road in your new truck. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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