Hoffman Ford Lincoln
East Hartford, CT
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I got the car of my dreams ! :-) Mr. Marco Ortiz was the most professional and friendliest salesperson that I have ever dealt with in my entire life. He went out of his way to make o Mr. Marco Ortiz was the most professional and friendliest salesperson that I have ever dealt with in my entire life. He went out of his way to make our wait for the "Vehicle of our Dreams" to come to fruition. I would recommend Marco above all the other salesmen that work for Hoffman Ford/Lincoln. He is a very patient, kind, good listener and does everything in his manpower to make you a happy camper. I am so pleased and proud to have worked with Mr. Marco Ortiz. More
First Class Experience/Going the Extra Mile Bryce Piper and Mike Warner did everything they could to make the buying experience easy and successful. When I discovered the car I had initially pri Bryce Piper and Mike Warner did everything they could to make the buying experience easy and successful. When I discovered the car I had initially priced did not come with the incentives I had hoped for, Bryce sought out a similar model that qualified for the maximum incentives and most advantageous financing. I felt that their priority was to help me reach my goal rather than just make a sale. Their priority was supporting my goals. Bryce made sure that I was fully informed at every step. He was helpful and cheerful and patient. Mike W. spent plenty of time to make the steps of buying: finance, insurance, registration, demonstrating the features of the car…as simple and painless as possible.They returned my calls and made time to help me at each step of the process. Hoffman Ford has earned my customer loyalty.I had a thoroughly pleasant and transparent buying experience! More
Highly Recommended I was in the market for a specific new vehicle for my business and contacted several dealerships in the tri-state area after doing an inventory search I was in the market for a specific new vehicle for my business and contacted several dealerships in the tri-state area after doing an inventory search. When I contacted Charlie Hartley, commercial truck manager at Hoffman Ford, he genuinely wanted my business and we were quickly able to come to an agreement on price. Charlie made every effort to make sure my experience at Hoffman was excellent from test drives, options, service discussions and a walk through on pick up. The vehicle was well prepped and he took care of several items I had requested prior to delivery. I also worked with Fran Marinaro in the financing department who was also very professional and efficient. I would highly recommend Hoffman to anyone looking for a new Ford and a great experience. Gillespie Contracting LLC More
Great experience We worked with Matt Riemer the sales consultant and he went out of his way to be accommodating and make our needs work within their system. We had th We worked with Matt Riemer the sales consultant and he went out of his way to be accommodating and make our needs work within their system. We had three dealers whose offers were similar however Matt's willingness to put aside other projects and focus on our vehicle needs took precedence. I would definitely recommend their dealership and Matt as a salesman. More
Stress Less Experience Lynn and I appreciated how the sales manager and Richie G. treated us during the transaction. It was seamless and Easy. I would absolutely refer frien Lynn and I appreciated how the sales manager and Richie G. treated us during the transaction. It was seamless and Easy. I would absolutely refer friends and family to Hoffman Ford of EH Also, thanks to Fran Marinaro for taking the time to go over each finance option. More
Shop at Hoffman Ford and work with Mike Warner Mike Warner at Hoffman Ford worked with me to configure the perfect Ford F-150. He kept me aware of the status of the build of my new Platinum and he Mike Warner at Hoffman Ford worked with me to configure the perfect Ford F-150. He kept me aware of the status of the build of my new Platinum and helped me get the best deal too. All the folks at Hoffman Ford - Mike Warner, Bryce Piper, and Fran Marinaro all worked together to deliver an exceptional buying experience. Hoffman is solid. More
Friendly and helpful Our salesman was Richie Gonzalez. He was very friendly and helpful. He followed through with everything that he said he would do. His straightforward Our salesman was Richie Gonzalez. He was very friendly and helpful. He followed through with everything that he said he would do. His straightforward and honest approach was much appreciated and I would recommend his services any time. More
F-150 truck From start to finish - wonderful experience!! Ed Carpenter, Bryce Piper and Fran Marinaro worked with us to get the truck, the features and the financ From start to finish - wonderful experience!! Ed Carpenter, Bryce Piper and Fran Marinaro worked with us to get the truck, the features and the finance rate we wanted. I can see why Hoffman Ford was chosen as the best Ford Dealership in CT to work with by our company vehicle concierge service. Karen and Tom More
friendly We worked with salesman Mike Warner. He was straight forward and paired us with a great car. This is the 3rd car we have bought from this dealership. We worked with salesman Mike Warner. He was straight forward and paired us with a great car. This is the 3rd car we have bought from this dealership. We feel as though we have been treated fairly each time. More
Bring your kids with you to shop your next car Richie Gonzalez sold me a 2012 Ford F-150 two years ago. His offer was better than the other 3 local dealers that I shopped. This year, Richie did i Richie Gonzalez sold me a 2012 Ford F-150 two years ago. His offer was better than the other 3 local dealers that I shopped. This year, Richie did it again with my 2015 Lincoln MKZ. Having my teenagers with us to make the decision was not a problem. In fact, they got to enjoy hot chocolates after the test drives, and their comfort with the vehicle was important to me. After all, the less I hear them complaining from the back seat the better! Richie is another reason I do business with Hoffman Ford Lincoln. Sincerely, Rich Rapp, South Windsor, CT More