Hoffman Ford Lincoln

repair of vehicle, overheating, 2007 Lincoln Town Car I find it hard to believe that I was quoted a price for repair from $1000.00--$1700 from Hoffman Ford East Htfd. when, I had the vehicle repaired at I find it hard to believe that I was quoted a price for repair from $1000.00--$1700 from Hoffman Ford East Htfd. when, I had the vehicle repaired at a licensed repair shop elsewhere for $420.00 and that included a flatbed tow. Car no longer overheats and runs fine. Sorry but, Hoffman will no longer see me. Chet Camilleri. More

Thank you for attending to car warranty wiring issues Service rep. And support staff including mechanic in charge were very nice. Warranty work...... Gas petal and wiring replaced. Service rep. Very re Service rep. And support staff including mechanic in charge were very nice. Warranty work...... Gas petal and wiring replaced. Service rep. Very responsive and kind. Provided rental car for 2 days as I did not have other transportation. More

2015 Ford Escape Purchase Ashley Pingree was the perfect sales associate for my wife and I. She was informative and very willing to show us the vehicles we were thinking of pu Ashley Pingree was the perfect sales associate for my wife and I. She was informative and very willing to show us the vehicles we were thinking of purchasing. She explained the features on each automobile then gave us the space to look at the cars on our own. We truly appreciate that approach with a sales associate. This is our second vehicle we have purchased from Hoffman and we have always had a positive experience with your dealership in East Hartford. We would not hesitate to recommend your dealership. More

Enjoyable experience as usual Provided loaner since I work far away. Kristin stayed late for me after work . Great experience I have come to expect from Hoffman Ford Lincoln Provided loaner since I work far away. Kristin stayed late for me after work . Great experience I have come to expect from Hoffman Ford Lincoln More

Enjoyable Experience I bought a Ford from Hoffman and it was a very good experience. The salesmen Mike was very friendly and accommodating.I would definetly recommend the I bought a Ford from Hoffman and it was a very good experience. The salesmen Mike was very friendly and accommodating.I would definetly recommend them in the future. More

Good experience as usual. 30K. Mile service performed correctly and on time. Kristin was friendly and knowledgeable. Car was cleaned and ready at the time stated. Price was le 30K. Mile service performed correctly and on time. Kristin was friendly and knowledgeable. Car was cleaned and ready at the time stated. Price was less than expected. More

Best car buying experience - ever ! Saw a vehicle advertised on their website. Sent in an e-mail for more information. Set up a time later in the day to come up and see the used vehicl Saw a vehicle advertised on their website. Sent in an e-mail for more information. Set up a time later in the day to come up and see the used vehicle. The car is a 2007 Lincoln Town Car. Met with Adam Foley, inspected vehicle, took it for a test drive. This was a Saturday afternoon. In less than an hour the whole transaction was completed. Adam Foley is a young salesman, who either had the answer to any questions or got the answer from somebody else. No baloney as at a lot of dealerships, just a straight forward sales transaction with a very professional young man and an excellent dealership. The following Monday was our delivery date. Once again, Adam had everything set and ready to go. At this time we met with Fran Marinaro, business manager. This is normally the worst part of purchasing a car. Push, push, push. Extended warranty, undercoating, lifetime body protection, etc. But none of this with Fran. Did his job professionally and courteously. Explained the options available. No push, well-done Fran. Can't wait to need another vehicle. Excellent job Adam & Fran. More

Bought a Ford Escort I went to this dealership because they are very supportive of Charities throughout the state. In particular FAVARH and Special Olympics. Ashley Pin I went to this dealership because they are very supportive of Charities throughout the state. In particular FAVARH and Special Olympics. Ashley Pingree, the salesperson, was great. She gave us all the time we wanted and needed and followup was good. More

Excellent Experience from the Service Department I have been going to Hoffman Ford for the past year and I will only deal with Janetta Marrero. No matter what the issue is, she is extremely knowledg I have been going to Hoffman Ford for the past year and I will only deal with Janetta Marrero. No matter what the issue is, she is extremely knowledgeable and understanding. The most recent experience I had was just today. My door handle broke (plastic is cheap and cracked), called her in the morning to explain the problem and she said to bring it right over and she would have someone look at it as soon as possible. About an hour or so later, she called to let me know that the handle needed to be replaced. She said the part was in stock and they could have it ready before lunchtime. I was shocked to hear this especially with all the recalls that I would be able to get this situation resolved today. I was told the price upfront, $200 to repair a plastic door handle with labor (not the cheapest) and by 11am the car was ready for pickup. I have spent well over 2,000 in the service department and I will keep coming back because of the awesome experience. Along with the repair, they also washed and cleaned the inside of my car. It sparkles and smells amazing...Thank you Janetta... you should win employee of the month. You are awesome at what you do and thank you for explaining everything to me and telling me everything. Even if it will cost a lot of money, I would rather be told how much everything is going to cost and what the repair entails rather than be in the dark and get a massive bill with all these un-necessary charges. With that I would also like to thank Leon for being an amazing shuttle driver. Although the ride was short, we had a good conversation and he actually explained to me what repair might have to be done and told me everything would be taken care of and it was an easy repair. This is just another example of why I will keep returning to Hoffman Ford, the staff is great, the service is great and the overall outcome is great. If i really had to pick a negative comment, it would be the cost. But hey, every business needs to make money. Great job to the service team, keep up the amazing work! More

Great Experience A great experience from start to finish. Low pressure and helpful. If you need a Lincoln visit Hoffman first and see Mike Warner and you will not g A great experience from start to finish. Low pressure and helpful. If you need a Lincoln visit Hoffman first and see Mike Warner and you will not go anywhere else. More