Hoffman Ford Lincoln
East Hartford, CT
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Fast and Friendly I changed my service dealership to Hoffman Ford from the dealer I bought my Fusion from because of my dissatisfaction with my original Ford dealer. Ho I changed my service dealership to Hoffman Ford from the dealer I bought my Fusion from because of my dissatisfaction with my original Ford dealer. Hoffman Ford is a 180 degree change, I'm totally satisfied in all aspects of their service. Kristin was a pleasure to work with, the service was done promptly and priced fairly. More
Always good experience The 20K service on our Escape was done quickly and they even vacuumed the car! It was easy to make an appointment on line at a convenient time. The 20K service on our Escape was done quickly and they even vacuumed the car! It was easy to make an appointment on line at a convenient time. More
Excellent Service Customer Rep - Jason and mechanic Bob provided outstanding assistance. they both demonstrated a genuine interest is first understanding my problem an Customer Rep - Jason and mechanic Bob provided outstanding assistance. they both demonstrated a genuine interest is first understanding my problem and resolving my truck problem. More
Thank you for attending to car warranty wiring issues Service rep. And support staff including mechanic in charge were very nice. Warranty work...... Gas petal and wiring replaced. Service rep. Very re Service rep. And support staff including mechanic in charge were very nice. Warranty work...... Gas petal and wiring replaced. Service rep. Very responsive and kind. Provided rental car for 2 days as I did not have other transportation. More
repair of vehicle, overheating, 2007 Lincoln Town Car I find it hard to believe that I was quoted a price for repair from $1000.00--$1700 from Hoffman Ford East Htfd. when, I had the vehicle repaired at I find it hard to believe that I was quoted a price for repair from $1000.00--$1700 from Hoffman Ford East Htfd. when, I had the vehicle repaired at a licensed repair shop elsewhere for $420.00 and that included a flatbed tow. Car no longer overheats and runs fine. Sorry but, Hoffman will no longer see me. Chet Camilleri. More
2015 Ford Escape Purchase Ashley Pingree was the perfect sales associate for my wife and I. She was informative and very willing to show us the vehicles we were thinking of pu Ashley Pingree was the perfect sales associate for my wife and I. She was informative and very willing to show us the vehicles we were thinking of purchasing. She explained the features on each automobile then gave us the space to look at the cars on our own. We truly appreciate that approach with a sales associate. This is our second vehicle we have purchased from Hoffman and we have always had a positive experience with your dealership in East Hartford. We would not hesitate to recommend your dealership. More
Enjoyable experience as usual Provided loaner since I work far away. Kristin stayed late for me after work . Great experience I have come to expect from Hoffman Ford Lincoln Provided loaner since I work far away. Kristin stayed late for me after work . Great experience I have come to expect from Hoffman Ford Lincoln More
Enjoyable Experience I bought a Ford from Hoffman and it was a very good experience. The salesmen Mike was very friendly and accommodating.I would definetly recommend the I bought a Ford from Hoffman and it was a very good experience. The salesmen Mike was very friendly and accommodating.I would definetly recommend them in the future. More
Good experience as usual. 30K. Mile service performed correctly and on time. Kristin was friendly and knowledgeable. Car was cleaned and ready at the time stated. Price was le 30K. Mile service performed correctly and on time. Kristin was friendly and knowledgeable. Car was cleaned and ready at the time stated. Price was less than expected. More
Best car buying experience - ever ! Saw a vehicle advertised on their website. Sent in an e-mail for more information. Set up a time later in the day to come up and see the used vehicl Saw a vehicle advertised on their website. Sent in an e-mail for more information. Set up a time later in the day to come up and see the used vehicle. The car is a 2007 Lincoln Town Car. Met with Adam Foley, inspected vehicle, took it for a test drive. This was a Saturday afternoon. In less than an hour the whole transaction was completed. Adam Foley is a young salesman, who either had the answer to any questions or got the answer from somebody else. No baloney as at a lot of dealerships, just a straight forward sales transaction with a very professional young man and an excellent dealership. The following Monday was our delivery date. Once again, Adam had everything set and ready to go. At this time we met with Fran Marinaro, business manager. This is normally the worst part of purchasing a car. Push, push, push. Extended warranty, undercoating, lifetime body protection, etc. But none of this with Fran. Did his job professionally and courteously. Explained the options available. No push, well-done Fran. Can't wait to need another vehicle. Excellent job Adam & Fran. More