Hoffman Ford Lincoln
East Hartford, CT
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First Time This was my first time in the Dealer, and I felt very confident that I was in good hands. Thanks Chris I will be back This was my first time in the Dealer, and I felt very confident that I was in good hands. Thanks Chris I will be back More
Very pleased, Great service manager I had an issue with the paint on my 2013 Ford explorer. Between the service dept and body shop no one seemed to know how to help me. I than called for I had an issue with the paint on my 2013 Ford explorer. Between the service dept and body shop no one seemed to know how to help me. I than called for the service manager and spoke to Joe Fazzina and explained my problem, Joe was great, he told me he would take care of it, and he did. Joe bent over backwards for me, he handled everything and when Joe was busy Kristin stepped in and did a great job assisting Joe. She was pleasant and she was very professional. Thank you both for everything,. Sincerely: Chris More
First visit The service advisor was very professional and helpful. She kept me informed of the progress during my service visit. This was my first visit to Hoff The service advisor was very professional and helpful. She kept me informed of the progress during my service visit. This was my first visit to Hoffman Ford Lincoln. More
First Service on 2014 Ford Fusion The service experience could not have gone any smoother. The service representative was extremely helpful and took his time to answer any question I The service experience could not have gone any smoother. The service representative was extremely helpful and took his time to answer any question I had. The service at Hoffman has always been first rate. The wash and vacuum service is a nice touch. More
Accommodating, knowledgable staff who took care of us! My husband and I went in knowing exactly which car we wanted - we actually didn't have a great experience at the same dealership a couple months prior My husband and I went in knowing exactly which car we wanted - we actually didn't have a great experience at the same dealership a couple months prior so we were hesitant. The salesperson and financial advisor on staff that we dealt with this time around were extremely accommodating, knowledgable about the SUV and options we wanted, and took care of us in totality. Overall great experience and I'll be a service customer there from now on in my new Explorer Sport! More
Excellent service Prompt, efficient service. Loaner car was clean and ready upon my arrival. Description provided of services rendered and projected services plus cos Prompt, efficient service. Loaner car was clean and ready upon my arrival. Description provided of services rendered and projected services plus cost outlined. Free car wash provided. More
Greatest Buying Experience EVER!!! We just received our 2009 Ford Escape Hybrid and we are so excited! Mike Warner was so easy to work with! We got exactly what we were looking for at We just received our 2009 Ford Escape Hybrid and we are so excited! Mike Warner was so easy to work with! We got exactly what we were looking for at the best price! He went above and beyond to make the transaction smooth and worry free! We don't even live in CT anymore and our car was delivered to our doorstep! I am not sure we can say enough about how great the Hoffman Ford team really is! If we still go to CT to purchase a car from them, that should say everything! I want to thank Mike Warner and all of the folks who made this happen! We could not be happier! More
Pleasant and Convenient I have been very pleased with the service at Hoffman Ford Lincoln. Staff is knowledgeable and pleasant. I'm always treated well and kept informed of w I have been very pleased with the service at Hoffman Ford Lincoln. Staff is knowledgeable and pleasant. I'm always treated well and kept informed of what's going on with the service and the wait time. The complimentary washing and internal cleaning of my vehicle is an added feature that is greatly appreciated. More
Good satisfactory service Good service Good shuttle service Good communication Good suggestion for services and products Good 35 point free inspection Kept vehicle clean Good service Good shuttle service Good communication Good suggestion for services and products Good 35 point free inspection Kept vehicle clean and delivered clean Shuttle transportation was on time and clean More
Nice visit I found the shop, offices, and longue neat and clean. I thought that the idea of having a monitor in the longue was good too. It's a comfortable atm I found the shop, offices, and longue neat and clean. I thought that the idea of having a monitor in the longue was good too. It's a comfortable atmosphere. More