Hoffman Ford Lincoln
East Hartford, CT
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Excellent customer service The people at hoffman provide prompt, timely, and professional service to their customers. I was thoroughly pleased with the efficiency and profession The people at hoffman provide prompt, timely, and professional service to their customers. I was thoroughly pleased with the efficiency and professionalism that they used during my time there. More
Very professional service I have rated Hoffman Ford service five star because of the professional manner in which I was treated, and the excellent quality of the work they did. I have rated Hoffman Ford service five star because of the professional manner in which I was treated, and the excellent quality of the work they did. I am the owner of a 2012 Ford Taurus who was on the run from a very bad experience at another service center. At Hoffman, I felt like I was welcomed rather than being treated like an annoyance. They did high quality work at a fair price. I will be back. More
Valued service and honest When dealing with the service area of Hoffman I have always found them to be honest in what the price will be and what has to be fixed/maintained on m When dealing with the service area of Hoffman I have always found them to be honest in what the price will be and what has to be fixed/maintained on my car. Thank you for taking the time to let me ask questions and get feedback that was easily understood. More
Very great service and they took me right away . ,Good experience , friendly atmosphere, good service. Clean waiting area, even gave me a car wash. I was taken on time and service and wait time was ,Good experience , friendly atmosphere, good service. Clean waiting area, even gave me a car wash. I was taken on time and service and wait time was short. More
Honest, excellent service! I had been to another service center regarding my vehicle, a 2007 Saab 93 and did not receive correct advice about some possible repairs. Jay Peltz, s I had been to another service center regarding my vehicle, a 2007 Saab 93 and did not receive correct advice about some possible repairs. Jay Peltz, service manager at Hoffman, was completely on point and upfront about what was and was not wrong with my vehicle. In the end, he saved my hundreds of dollars and my vehicle is running perfectly!!! Thanks again! Dave Carlucci More
Why I consider the work excellent Everyone was very polite. The service was excellent. What was completed was explained to me in basic terminology. I felt confident that what was doe w Everyone was very polite. The service was excellent. What was completed was explained to me in basic terminology. I felt confident that what was doe was done well. More
An enjoyable experience Friendly, knowledgeable and helpful people who provided me with a great car at a fair price. This purchase was the 29th new vehicle I have purchased Friendly, knowledgeable and helpful people who provided me with a great car at a fair price. This purchase was the 29th new vehicle I have purchased so far and the entire experience was among the best I have had so far. Would certainly return. More
Excellent Service Kristin the Service Advisor was very friendly and knowledgeable. This work was for a recall and Kristin was aware the situation. She also explained th Kristin the Service Advisor was very friendly and knowledgeable. This work was for a recall and Kristin was aware the situation. She also explained that the parts needed to be ordered and scheduled another appointment and made arrangements for a local shuttle to my home. More
Excellent and Caring Service Richard Gonzalez and the Hoffman staff always made me feel as though they were working their hardest to meet my needs. I couldn't be happier with the Richard Gonzalez and the Hoffman staff always made me feel as though they were working their hardest to meet my needs. I couldn't be happier with the outcome. THANK YOU! More
Top notch My first time at the service department. Work done was completed as estimated and timely, even got a car wash. Would recommend this service departme My first time at the service department. Work done was completed as estimated and timely, even got a car wash. Would recommend this service department to anyone. More