Back

Hoffman Ford Lincoln

East Hartford, CT

4.3
608 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

Directions

By Type

Showing 608 reviews

July 13, 2015

Excellent customer service The people at hoffman provide prompt, timely, and professional service to their customers. I was thoroughly pleased with the efficiency and profession More

by ironman316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The courtesy driver was also very friendly and professional.
Jul 17, 2015 -

Hoffman Ford Lincoln responded

Helli ironman316, Thank you for choosing Hoffman Ford Lincoln to keep your vehicle well maintained and running most efficiently. We are thrilled to hear your experience was excellent and we look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 12, 2015

Very professional service I have rated Hoffman Ford service five star because of the professional manner in which I was treated, and the excellent quality of the work they did. More

by Dan Quiggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2015 -

Hoffman Ford Lincoln responded

Hi Dan, Thank you for choosing to "run" to us at Hoffman Ford service! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running beautifully. We are pleased to hear you received 5 star service and are pleased with the quality of work on your Taurus. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 10, 2015

Valued service and honest When dealing with the service area of Hoffman I have always found them to be honest in what the price will be and what has to be fixed/maintained on m More

by LEAHRAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2015 -

Hoffman Ford Lincoln responded

Hi LEAHRAE, Thank you for choosing Hoffman Ford Lincoln for your vehicle's maintenance. Kristin is always happy to help address any concerns you have with your vehicle and ensure it is running safely and efficiently. We appreciate you and look forward to seeing you at your next scheduled visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 10, 2015

Very great service and they took me right away . ,Good experience , friendly atmosphere, good service. Clean waiting area, even gave me a car wash. I was taken on time and service and wait time was More

by gigi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2015 -

Hoffman Ford Lincoln responded

Hello gigi, Thank you for choosing Hoffman Ford Lincoln service and sharing about your recent visit. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We appreciate you and look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust,

July 09, 2015

Honest, excellent service! I had been to another service center regarding my vehicle, a 2007 Saab 93 and did not receive correct advice about some possible repairs. Jay Peltz, s More

by DAVID.CARLUCCI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on vehicle, but excellent job!
Jul 17, 2015 -

Hoffman Ford Lincoln responded

Hi Dave, Thank you for choosing Hoffman Ford Lincoln for your Saab's recent service. We are glad to hear Jay and his team were able to get your vehicle running perfectly again, while saving you money. Anytime you have maintenance needs or questions please feel free to give us a call. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 09, 2015

Why I consider the work excellent Everyone was very polite. The service was excellent. What was completed was explained to me in basic terminology. I felt confident that what was doe w More

by WARD.CURRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2015 -

Hoffman Ford Lincoln responded

Hello WARD, Thank you for choosing Hoffman Ford Lincoln for your vehicle's service needs. We are thrilled to hear your service was excellent! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 07, 2015

An enjoyable experience Friendly, knowledgeable and helpful people who provided me with a great car at a fair price. This purchase was the 29th new vehicle I have purchased More

by al jankoski
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Ortiz
Jul 16, 2015 -

Hoffman Ford Lincoln responded

Hi al, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are thrilled to hear this was your best car buying experience in 29 cars! Thank you for your feedback on our sales consultant Marco. Our staff is dedicated to ensuring you have an exceptional experience. We trust you are loving your new vehicle and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 30, 2015

Excellent Service Kristin the Service Advisor was very friendly and knowledgeable. This work was for a recall and Kristin was aware the situation. She also explained th More

by Bob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2015 -

Hoffman Ford Lincoln responded

Hi Bob, Thank you for trusting Hoffman Ford Lincoln for your vehicle's recall. We are pleased to read that you had excellent service from our advisor Kristin. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Excellent and Caring Service Richard Gonzalez and the Hoffman staff always made me feel as though they were working their hardest to meet my needs. I couldn't be happier with the More

by jcoelho9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales
Jun 29, 2015 -

Hoffman Ford Lincoln responded

Hello jcoelho9, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We appreciate your feedback on our sales consultant Richie Gonzalez. Our staff is dedicated to ensuring you have an exceptional experience. We value what our customers have to say and are pleased you couldn't be happier. Let us know any time you have questions or concerns. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Top notch My first time at the service department. Work done was completed as estimated and timely, even got a car wash. Would recommend this service departme More

by JHGAGNON
Recommend Dealer
Yes
Jun 30, 2015 -

Hoffman Ford Lincoln responded

Hello JHGAGNON, Thank you for choosing Hoffman Ford Lincoln and sharing about your recent visit. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
49
...