
Hoffman Ford Lincoln
East Hartford, CT
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Careful attention and good work My car is in only for minor service (oil change, tire rotation). That said, I got quick responses when I made the appointment on line, good follow u My car is in only for minor service (oil change, tire rotation). That said, I got quick responses when I made the appointment on line, good follow up when I left the care overnight for the following morning, and timely service. Couldn't ask for more. More
What'd you expect Hoffman Ford/Lincoln always provides me with great, professional service. They always check my car out completely and discuss their findings before d Hoffman Ford/Lincoln always provides me with great, professional service. They always check my car out completely and discuss their findings before doing any work. I wouldn't go anywhere else. More
great experience Very motivated and attentive sales person. Provided a great experience. Great follow up and follow through. Im sure ill enjoy my jeep. Good luck w Very motivated and attentive sales person. Provided a great experience. Great follow up and follow through. Im sure ill enjoy my jeep. Good luck with future endeavors More
Excellent!!! This is my 3rd vehicle purchase at Hoffman Ford and the experience was great. Marco and Fran went above and beyond to find the vehicle I wanted. Tha This is my 3rd vehicle purchase at Hoffman Ford and the experience was great. Marco and Fran went above and beyond to find the vehicle I wanted. Thanks More
Very pleasant experience Car was completed in a timely manner at a reasonable cost. Very nice customer Service Rep, Kristen Skiba. Will be back for any future concerns. Car was completed in a timely manner at a reasonable cost. Very nice customer Service Rep, Kristen Skiba. Will be back for any future concerns. More
Excellent Hospitality My service adviser, Chris, was excellent, courteous and resourceful. Leon, the shuttle driver, was one of the nicest guys I've met. Thanks for a gre My service adviser, Chris, was excellent, courteous and resourceful. Leon, the shuttle driver, was one of the nicest guys I've met. Thanks for a great experience. More
Survey response for warranty The entire staff, dealership, and paperwork were professional. All questions were answered, and issues resolved. All information was explained to me The entire staff, dealership, and paperwork were professional. All questions were answered, and issues resolved. All information was explained to me if the issue rises in the future, and i was informed for what to do. More
thanks thank you very friendly and good customer service and i am very very happy to have my(baby) truck back to normal again thanks hector marrero thank you very friendly and good customer service and i am very very happy to have my(baby) truck back to normal again thanks hector marrero More
No regards for older vehecles Received a call from customer service manager Chris telling he had bad news. He said to me that my truck 99 ford f150 was not worth servicing. I origi Received a call from customer service manager Chris telling he had bad news. He said to me that my truck 99 ford f150 was not worth servicing. I originally came for an oil change and new radiator. Chris said the radiator mounts were rotted out and there was no way to repair it. I came to the Ford dealer as usual to get an oil change and new radiator. I was told to part ways with the truck and get a newer model. I have friends who have way older fords than I do and still drive the trucks. If Ford does not provide a certain service such as welding fabrication, a customer should not be told to get another truck and junk their old one especially when you have a good motor and tranny. I think the customer should be guided or directed to another company that can provide the service needed. I feel and was told by a welding shop that what I was told was totally wrong and unprofessional also I felt disregarded and disrespected despite of my loyal repeat visits to the ford dealer. Because of this incident I will never return to the Ford dealership with this truck. More
Satisfied I have not been disappointed with purchasing or servicing of my vehicle from this center. Everyone is friendly and on point. I hand out Matt's cards I have not been disappointed with purchasing or servicing of my vehicle from this center. Everyone is friendly and on point. I hand out Matt's cards all the time. More