Hoffman Ford Lincoln

Survey response for warranty The entire staff, dealership, and paperwork were professional. All questions were answered, and issues resolved. All information was explained to me The entire staff, dealership, and paperwork were professional. All questions were answered, and issues resolved. All information was explained to me if the issue rises in the future, and i was informed for what to do. More

thanks thank you very friendly and good customer service and i am very very happy to have my(baby) truck back to normal again thanks hector marrero thank you very friendly and good customer service and i am very very happy to have my(baby) truck back to normal again thanks hector marrero More

No regards for older vehecles Received a call from customer service manager Chris telling he had bad news. He said to me that my truck 99 ford f150 was not worth servicing. I origi Received a call from customer service manager Chris telling he had bad news. He said to me that my truck 99 ford f150 was not worth servicing. I originally came for an oil change and new radiator. Chris said the radiator mounts were rotted out and there was no way to repair it. I came to the Ford dealer as usual to get an oil change and new radiator. I was told to part ways with the truck and get a newer model. I have friends who have way older fords than I do and still drive the trucks. If Ford does not provide a certain service such as welding fabrication, a customer should not be told to get another truck and junk their old one especially when you have a good motor and tranny. I think the customer should be guided or directed to another company that can provide the service needed. I feel and was told by a welding shop that what I was told was totally wrong and unprofessional also I felt disregarded and disrespected despite of my loyal repeat visits to the ford dealer. Because of this incident I will never return to the Ford dealership with this truck. More

Satisfied I have not been disappointed with purchasing or servicing of my vehicle from this center. Everyone is friendly and on point. I hand out Matt's cards I have not been disappointed with purchasing or servicing of my vehicle from this center. Everyone is friendly and on point. I hand out Matt's cards all the time. More

Thanks for the great costumer service Jason Peltz Great, friendly customer service. I was taken care of in an expedient manner and the service on my vehicle seemed to have been very well done. Jason P Great, friendly customer service. I was taken care of in an expedient manner and the service on my vehicle seemed to have been very well done. Jason Peltz went out of his way to make sure my vehicle was taken care of even while facing a low manning situation. More

Chris Sawyer is the man! My latest oil change service was hands down the best I've received at Hoffman Ford. Chris Sawyer was excellent. He addressed my questions and didn't t My latest oil change service was hands down the best I've received at Hoffman Ford. Chris Sawyer was excellent. He addressed my questions and didn't try to sell me anything. My car was washed and vacuumed for the first time and the tires were even armor-al'd. More

Great experience! Jason Grant gave us a great deal on a used Hyundai and he was extremely friendly, patient and knowledgable. He wasn't at all pushy and annoying. All a Jason Grant gave us a great deal on a used Hyundai and he was extremely friendly, patient and knowledgable. He wasn't at all pushy and annoying. All around, a great salesman. We definitely recommend Jason if anyone is searching for a new or used car! More

Excellent experience buying a new car Terrific experience buying a new car from Hoffman Ford! The sales rep listened to what I was looking for and customized a vehicle to my needs. The b Terrific experience buying a new car from Hoffman Ford! The sales rep listened to what I was looking for and customized a vehicle to my needs. The business manager was accommodating to my financial constraints and worked with me to find a package that made sense. I never felt pushed into any decisions and walked away with a great car at a fantastic value. I highly recommend Hoffman Ford! More

Great experience Kristin was my service rep. She was very helpful to find a time that worked with my schedule and ensured my concerns were met. They provide ride if yo Kristin was my service rep. She was very helpful to find a time that worked with my schedule and ensured my concerns were met. They provide ride if you need it while they fix your vehicle. Everything was fixed to the manufacture standard. There is no regret so there is no reason for not going back!!! More

Excellent and Fast service Everything was elaborated in great detail. I felt taken care of from start to finish. All the employees made me feel welcomed and comfortable. I would Everything was elaborated in great detail. I felt taken care of from start to finish. All the employees made me feel welcomed and comfortable. I would definitely reccommend Hoffman Auto Ford/Lincoln. More