Hoffman Ford Lincoln

Great Experience Matt was attentive, but not aggressive. Easy to work with and gave me a great deal. No xx, no pressure. The service department is great there too. Too Matt was attentive, but not aggressive. Easy to work with and gave me a great deal. No xx, no pressure. The service department is great there too. Took my old fusion there for 3 years, and would never go anywhere else. More

Careful attention and good work My car is in only for minor service (oil change, tire rotation). That said, I got quick responses when I made the appointment on line, good follow u My car is in only for minor service (oil change, tire rotation). That said, I got quick responses when I made the appointment on line, good follow up when I left the care overnight for the following morning, and timely service. Couldn't ask for more. More

Internet sales the Spam way I submitted a quote request for a specifically-equipped vehicle via Hoffman Ford's website, because I couldn't locate a good e-mail address for a dire I submitted a quote request for a specifically-equipped vehicle via Hoffman Ford's website, because I couldn't locate a good e-mail address for a direct contact. Frank wrote back with a partially-completed form letter ("You will love the sporty feel, ride and drive that you experience in a Ford versus your ADD CURRENT VEHICLE MAKE.") that provided the MSRP but not a competitive quote. It did contain eighteen lines of overblown promotion of Ford and the dealership to go along with the two lines of useful content. I promptly wrote back to ask for a personal response with a competitive quote. I never got a reply to that. A day later, though, I did get a message from Frank asking if I had read his original e-mail. I guess he never saw the reply. By that time, we had agreed to purchase from another dealer that gave us an incredible quote via e-mail. I thanked Frank, and asked to be removed from his follow-up list. I even followed the spammy "If you wish to be removed from further emails, please reply with "unsubscribe" in the subject line" instruction at the bottom of his email. The next day, I get an email from Frank—or, more likely, Frank's doppelgänger spambot—asking for particulars about my potential trade-in. So, not only did Hoffman lose a potential sale by not providing the quote I needed, but they guaranteed I won't consider Hoffman group dealerships in the future. I won't even see their e-mail: like any other spammer, I've blocked them. More

What'd you expect Hoffman Ford/Lincoln always provides me with great, professional service. They always check my car out completely and discuss their findings before d Hoffman Ford/Lincoln always provides me with great, professional service. They always check my car out completely and discuss their findings before doing any work. I wouldn't go anywhere else. More

great experience Very motivated and attentive sales person. Provided a great experience. Great follow up and follow through. Im sure ill enjoy my jeep. Good luck w Very motivated and attentive sales person. Provided a great experience. Great follow up and follow through. Im sure ill enjoy my jeep. Good luck with future endeavors More

Excellent!!! This is my 3rd vehicle purchase at Hoffman Ford and the experience was great. Marco and Fran went above and beyond to find the vehicle I wanted. Tha This is my 3rd vehicle purchase at Hoffman Ford and the experience was great. Marco and Fran went above and beyond to find the vehicle I wanted. Thanks More

Very pleasant experience Car was completed in a timely manner at a reasonable cost. Very nice customer Service Rep, Kristen Skiba. Will be back for any future concerns. Car was completed in a timely manner at a reasonable cost. Very nice customer Service Rep, Kristen Skiba. Will be back for any future concerns. More

Excellent Hospitality My service adviser, Chris, was excellent, courteous and resourceful. Leon, the shuttle driver, was one of the nicest guys I've met. Thanks for a gre My service adviser, Chris, was excellent, courteous and resourceful. Leon, the shuttle driver, was one of the nicest guys I've met. Thanks for a great experience. More

Survey response for warranty The entire staff, dealership, and paperwork were professional. All questions were answered, and issues resolved. All information was explained to me The entire staff, dealership, and paperwork were professional. All questions were answered, and issues resolved. All information was explained to me if the issue rises in the future, and i was informed for what to do. More

thanks thank you very friendly and good customer service and i am very very happy to have my(baby) truck back to normal again thanks hector marrero thank you very friendly and good customer service and i am very very happy to have my(baby) truck back to normal again thanks hector marrero More