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Hoffman Ford Lincoln

East Hartford, CT

4.4
610 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 610 reviews

October 24, 2015

I heart Hoffman! My husband and I just leased a new 2016 Ford Fusion. This was our first time buying/leasing a new car, but not our first time car shopping. My experie More

by AbbyCarlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Freddy Calderon, David Dickinson
Oct 28, 2015 -

Hoffman Ford Lincoln responded

Hello Abby, Thank you for choosing Hoffman Ford Lincoln for the purchase of your beautiful new Ford Fusion! We value what our customers have to say and appreciate your feedback on Freddy. Freddy is always happy to go above and beyond to ensure you have an exceptional experience and are satisfied with your vehicle. We trust you are loving your Fusion and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2015

Driven by Trust Mr. Calderon was my salesman for over 2 months before I ever stepped foot on the showroom floor, during that time he consulted with me everyday and ke More

by Mr. Reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Warriner, Freddy Calderon, David Dickinson
Oct 22, 2015 -

Hoffman Ford Lincoln responded

Hello Mr. Reyes, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are thrilled to read your feedback on working with Freddy, Dave, Kevin and Leandra. Our Ford Lincoln Team is dedicated to ensuring you have a seamless and exceptional experience through every step. We trust you are loving your new vehicle and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 15, 2015

Good selection and great service A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license More

by Macdo1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Grant
Oct 16, 2015 -

Hoffman Ford Lincoln responded

Hello Macdo1234, Thank you for choosing Hoffman Ford Lincoln. We are pleased to read your positive feedback on working with Jason Grant. He is always happy to go above and beyond for his customers to ensure they are completely satisfied. We trust you are loving your new vehicle and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 29, 2015

Michael Rivera @ Hoffman Ford I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about More

by xxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rivera
Oct 06, 2015 -

Hoffman Ford Lincoln responded

Hello xxxxxx, Thank you for choosing Hoffman Ford Lincoln and providing your feedback on our sales consultant Michael Rivera. We appreciate that you trusted the knowledge and dedication of Mike to ensure you had an exceptional experience. We look forward to seeing you again and thank you for sharing our story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 29, 2015

Great salesman Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday More

by Damato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Jason Grant
Oct 06, 2015 -

Hoffman Ford Lincoln responded

Hi Damato, Thank you for choosing Hoffman Ford Lincoln. We are pleased to read your feedback on working with Jason. Your satisfaction is important to us and we thank you for sharing your story. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 19, 2015

No problem with sales, dealer is the worst Took 3.5 hr to pick up my Lincoln. Had no walk around. Next day found a scratch on the hood of my car. Next time it will be Crest. More

by troe
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rivera
Oct 06, 2015 -

Hoffman Ford Lincoln responded

Hello troe, Thank you for choosing Hoffman Ford Lincoln and sharing your feedback with us about your recent visit. We sincerely apologize that the visit did not meet your expectations of our sales department. We value your time and know how important it is to have a quick and efficient delivery process. I have been informed by our general sales manager, Bryce Piper that he tried reaching out to you and has left a voicemail in order to learn more about what occurred during your visit. Bryce would like the opportunity to speak with you when you have a few moments. When it is convenient would you please return his call at (860) 289-7721? Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 10, 2015

"Great experience" I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitali More

by joey100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Freddy Calderon
Sep 25, 2015 -

Hoffman Ford Lincoln responded

Hello joey100, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are pleased to read you had a great experience with Freddy and Fran. We trust you are loving your new vehicle and we look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2015

Thank You Joe Fazzina! I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satis More

by LauriCT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2015 -

Hoffman Ford Lincoln responded

Hi Lauri, Thank you for choosing Hoffman Ford Lincoln service. We are pleased to hear that our service manager Joe Fazzina addressed your vehicle's concerns and you are now completely satisfied. We value what our customers have to say and are committed to providing an exceptional experience. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 27, 2015

Loving life in my new Ford Freestyle!!!!! From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quit More

by Freestyling...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro
Sep 10, 2015 -

Hoffman Ford Lincoln responded

Hi Freestyling..., Thank you for choosing Hoffman Ford Lincoln. We are thrilled to read you are loving life in your new Freestyle. We appreciate that you trusted the knowledge and dedication of our sales consultant Ed Carpenter. Our Ford team is dedicated to ensuring you have an exceptional experience with us at every visit. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2015

Phenomenal Experience I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs More

by RCyr23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Freddy Calderon
Sep 10, 2015 -

Hoffman Ford Lincoln responded

Hi RCyr23, We appreciate your comments on Fran, Ron and Freddy. Our Ford team strives to ensure you have an exceptional experience every time you visit us. Thank you for choosing Hoffman Ford Lincoln for your first car purchasing experience. We trust you are enjoying your new vehicle and look forward to seeing you again soon. Let us know if you have any questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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