Hoffman Ford Lincoln
East Hartford, CT
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I heart Hoffman! My husband and I just leased a new 2016 Ford Fusion. This was our first time buying/leasing a new car, but not our first time car shopping. My experie My husband and I just leased a new 2016 Ford Fusion. This was our first time buying/leasing a new car, but not our first time car shopping. My experience with everybody at Hoffman, especially Freddy Calderon, was absolutely wonderful!!! He took the time to answer all our questions, phone calls, and text messages. He went out of his way to help us find a balance between price and features and he did it without being aggressive. He was very knowledgable but if he didn't know the answer to a question he was honest. Instead of finessing an answer he took the time to find the information and got back to us very quickly. I really respected that! Someone once told me, "It doesn't matter how nice a car dealer is. Your not buying the dealer, your buying the car." This is true but finding the right dealer makes a huge difference. We did our research. We shopped around. But the quality, price, and service at Hoffman was undeniable. Thank you to Hoffman and Freddy for a great car buying experience! More
Driven by Trust Mr. Calderon was my salesman for over 2 months before I ever stepped foot on the showroom floor, during that time he consulted with me everyday and ke Mr. Calderon was my salesman for over 2 months before I ever stepped foot on the showroom floor, during that time he consulted with me everyday and kept me informed on vehicles and prices fitting my interest. He offered various solutions to the roadblocks I faced with other dealerships, making sure I was at complete ease every step of the way during my decision making process and when he finally presented me a deal I could not refuse on a vehicle I could not say no to, both he and his staff made sure that I felt like a part of the Hoffman family, we talked, we laughed and we even shared some lunch, when the deal was done later that same day and I drove my new vehicle off the lot I finally realized why Hoffman is Driven by Trust. A very specially thanks to Freddy Calderon, Dave Dickinson, Kevin with the management team and the very lovely young lady at the front desk, whose name I can't remember but whose smile I'll never forget. Thanks Hoffman Ford! More
Good selection and great service A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license plate and cleaned the car inside and out! More
Michael Rivera @ Hoffman Ford I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about Michael Rivera - Sales Consultant who helped coordinate the entire deal. He is a true professional and someone who goes out of the way to make sure that it is a win-win situation for both customer and dealership. In my view people like him are assets for any Business and they build relationships to deliver results. Certainly the most positive experience in interacting with him. A true professional. More
Great salesman Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday to c how I liked my car. More
No problem with sales, dealer is the worst Took 3.5 hr to pick up my Lincoln. Had no walk around. Next day found a scratch on the hood of my car. Next time it will be Crest. Took 3.5 hr to pick up my Lincoln. Had no walk around. Next day found a scratch on the hood of my car. Next time it will be Crest. More
"Great experience" I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitali I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitality and most of all the pressure free transactions. Fran was great in giving choices on how to manage a reasonable payment and the available options to finalize a meaningful agreement. More
Thank You Joe Fazzina! I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satis I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satisfied with the outcome. I know even the best repair shops may miss something but the way Hoffman stepped up to made things right shows me it's all about the customer at Hoffman. I won't hesitate to take my car there again. More
Loving life in my new Ford Freestyle!!!!! From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quit From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quite knowledgeable, well spoken and polite. He addressed all my needs and concerns. He listened to what I wanted and found it for me. I am now the happy owner of a Ford Freestyle and love it!!! Fran Marinaro took care of the financial aspects and was very friendly, patient and explained things nicely. Both of these gentlemen were upbeat and a pleasure to work with!! The overall atmosphere of the dealership was very pleasant, extremely clean. I would most definitely use this dealership again. I have already recommended them to several people. More
Phenomenal Experience I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs, and also a car that I actually enjoy driving. This was my first experience buying a vehicle and the process could not have been made any easier than it was with these three. They did not try to push me into anything that I did not want and they took care of me significantly better than I would have expected. These guys were not the typical, pushy salesmen that I ran into at other dealerships, and I greatly appreciated that. I would highly recommend this dealership and these guys to anyone looking to purchase a vehicle. More