Hoffman Ford Lincoln
East Hartford, CT
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Good selection and great service A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license plate and cleaned the car inside and out! More
Great salesman Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday to c how I liked my car. More
Michael Rivera @ Hoffman Ford I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about Michael Rivera - Sales Consultant who helped coordinate the entire deal. He is a true professional and someone who goes out of the way to make sure that it is a win-win situation for both customer and dealership. In my view people like him are assets for any Business and they build relationships to deliver results. Certainly the most positive experience in interacting with him. A true professional. More
No problem with sales, dealer is the worst Took 3.5 hr to pick up my Lincoln. Had no walk around. Next day found a scratch on the hood of my car. Next time it will be Crest. Took 3.5 hr to pick up my Lincoln. Had no walk around. Next day found a scratch on the hood of my car. Next time it will be Crest. More
"Great experience" I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitali I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitality and most of all the pressure free transactions. Fran was great in giving choices on how to manage a reasonable payment and the available options to finalize a meaningful agreement. More
Thank You Joe Fazzina! I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satis I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satisfied with the outcome. I know even the best repair shops may miss something but the way Hoffman stepped up to made things right shows me it's all about the customer at Hoffman. I won't hesitate to take my car there again. More
Loving life in my new Ford Freestyle!!!!! From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quit From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quite knowledgeable, well spoken and polite. He addressed all my needs and concerns. He listened to what I wanted and found it for me. I am now the happy owner of a Ford Freestyle and love it!!! Fran Marinaro took care of the financial aspects and was very friendly, patient and explained things nicely. Both of these gentlemen were upbeat and a pleasure to work with!! The overall atmosphere of the dealership was very pleasant, extremely clean. I would most definitely use this dealership again. I have already recommended them to several people. More
Phenomenal Experience I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs, and also a car that I actually enjoy driving. This was my first experience buying a vehicle and the process could not have been made any easier than it was with these three. They did not try to push me into anything that I did not want and they took care of me significantly better than I would have expected. These guys were not the typical, pushy salesmen that I ran into at other dealerships, and I greatly appreciated that. I would highly recommend this dealership and these guys to anyone looking to purchase a vehicle. More
The happy new owner of a 2009 Ford Edge. The atmosphere was nice, the staff was friendly, and the sales consultant that I worked with was great! His name is Matt Riemer. I rated the experienc The atmosphere was nice, the staff was friendly, and the sales consultant that I worked with was great! His name is Matt Riemer. I rated the experience as a 4 because there were a few bugs in the process. I purchased my vehicle about 2 weeks ago and in that time, the battery on the car died and I'm still driving with a dealer plate because there is some issue with the title of the car. Also, when I was stranded after the battery died, I called the number for Hoffman 24 hour towing because it was on the paperwork and when the dispatcher transferred me to a driver, he was very rude. Some of the fees are quite a bit higher as compared to others dealerships. However, in all this I want to make it very clear that the sales consultant, Matt, has helped me every time. As soon as he becomes aware of an issue, he gets right to work resolving it. I feel that type of accountability makes him a strong asset to the Hoffman team. More
Excellant Assistance Selecting Vehicle Freddy Calderon patiently assisted my wife and I select a Ford Explorer to purchase. Mr. Calderon was pleasant and helpful, he was easy to work with Freddy Calderon patiently assisted my wife and I select a Ford Explorer to purchase. Mr. Calderon was pleasant and helpful, he was easy to work with and did not make us uncomfortable or rush our decision. More