
Hoffman Ford Lincoln
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 615 reviews
Professional, Friendly, Fast and Customer Focused Team! Bryce Piper, Freddy Calderon, Jason grant and Fran Mariano are a fantastic team! Thier professionalism and commitment to excellent customer service re Bryce Piper, Freddy Calderon, Jason grant and Fran Mariano are a fantastic team! Thier professionalism and commitment to excellent customer service really shines through. From the moment we arrived to the moment we drove off the lot with our new Ford Explorer they made sure everything ran smooth and ensured we knew all of the vehicle options that fit our particular situation. Bryce worked closely with us to make sure there were options available that fit our needs he didn't hesitate explain that if there wasn't a vehicle that fit our needs / situation that they would find one for us. Freddy demonstrated a new Explorer Limited and a Ford Fusion SE he explained all of the incentives, rebates and vehicle options clearly on the the test drive and helped us with the application process as well as adding the new vehicle to our insurance, obtaining current payoff information for our trade. Jason Grant acquainted Familiarized us with our new vehicle and asissted us with syncing my phone to our new Ford Explorer. Fran Mariano made sure that we knew all of the financing options and optional services/insurance available to add in if we wanted additional coverage and vehicle protection. More importantly Fran made sure we were comfortable with the payment since it was a higher payment and he didn't make us feel pressured or obligated in our decision. The team at Hoffman Ford of East Hartford was responsive, respectful and proactive to our needs. Thay also worked fast and kept us well informed throughout the buying process. We are very happy with our experience at Hoffman Ford and equally happy with the new Ford Explorer we purchased from this team! I would highly recommend this team of professionals!! More
Great Service I went in looking for a newer affordable car and Freddy Calderon went beyond my expectations! Freddy helped me get a 2016 Ford Fusion at a great price I went in looking for a newer affordable car and Freddy Calderon went beyond my expectations! Freddy helped me get a 2016 Ford Fusion at a great price. Freddy was very helpful and did not push me. Freddy was by far the best sales person I have ever dealt with purchasing a car. I highly recommend Hoffman Ford of East Hartford and ask for Freddy Calderon! More
Apothetic and incompetent I factory ordered an F150 Platinum. The price was right and I received good financing. However, the truck came without the keypad code, and the serv I factory ordered an F150 Platinum. The price was right and I received good financing. However, the truck came without the keypad code, and the service department had no idea how to obtain it. They provided me with incorrect information regarding the diagnostic computer. Then gave me instructions for retrieving it in a keyed vehicle (it's a push button start). Then told me I'd have to pay for it. I went elsewhere and paid 50 dollars to have it retrieved with a diagnostic computer. Everyone I spoke to was unprofessional and rude. As evident they also lack the knowledge to do their job. More
Mr. Calderon is the best sales person ever Mr. Freddy Calderon help me find my dream vehicle despite my credit which is terrible... he sees through my spirit and gave me a second chance to rebu Mr. Freddy Calderon help me find my dream vehicle despite my credit which is terrible... he sees through my spirit and gave me a second chance to rebuilt my credit and to have my dream car. He is an amazing sales person and a wonderful human being. Thank you sir for the second chance.. God bless you and your family. More
Amazing Car Buying Experience I had a great experience at Hoffman Ford. Freddy Calderon was able to put me in a car that was in my price range and their finance manager Fran worked I had a great experience at Hoffman Ford. Freddy Calderon was able to put me in a car that was in my price range and their finance manager Fran worked hard to find me a lender that would work with my credit. Amazing first time buyer experience! More
I heart Hoffman! My husband and I just leased a new 2016 Ford Fusion. This was our first time buying/leasing a new car, but not our first time car shopping. My experie My husband and I just leased a new 2016 Ford Fusion. This was our first time buying/leasing a new car, but not our first time car shopping. My experience with everybody at Hoffman, especially Freddy Calderon, was absolutely wonderful!!! He took the time to answer all our questions, phone calls, and text messages. He went out of his way to help us find a balance between price and features and he did it without being aggressive. He was very knowledgable but if he didn't know the answer to a question he was honest. Instead of finessing an answer he took the time to find the information and got back to us very quickly. I really respected that! Someone once told me, "It doesn't matter how nice a car dealer is. Your not buying the dealer, your buying the car." This is true but finding the right dealer makes a huge difference. We did our research. We shopped around. But the quality, price, and service at Hoffman was undeniable. Thank you to Hoffman and Freddy for a great car buying experience! More
Driven by Trust Mr. Calderon was my salesman for over 2 months before I ever stepped foot on the showroom floor, during that time he consulted with me everyday and ke Mr. Calderon was my salesman for over 2 months before I ever stepped foot on the showroom floor, during that time he consulted with me everyday and kept me informed on vehicles and prices fitting my interest. He offered various solutions to the roadblocks I faced with other dealerships, making sure I was at complete ease every step of the way during my decision making process and when he finally presented me a deal I could not refuse on a vehicle I could not say no to, both he and his staff made sure that I felt like a part of the Hoffman family, we talked, we laughed and we even shared some lunch, when the deal was done later that same day and I drove my new vehicle off the lot I finally realized why Hoffman is Driven by Trust. A very specially thanks to Freddy Calderon, Dave Dickinson, Kevin with the management team and the very lovely young lady at the front desk, whose name I can't remember but whose smile I'll never forget. Thanks Hoffman Ford! More
Good selection and great service A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license A pleasant place to look at beautiful cars. Jason Grant was very helpful, even came back the next day after we bought the car and adjusted the license plate and cleaned the car inside and out! More
Great salesman Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday Jason Great was awesome the day I went to pick up my 2012 Honda Crosstour. I would recommend him to my friends and family. He also called me on Monday to c how I liked my car. More
Michael Rivera @ Hoffman Ford I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about I have recently purchased an Ford Edge from Hoffman ford. My experience with the team has been wonderful. I would like to make a special mention about Michael Rivera - Sales Consultant who helped coordinate the entire deal. He is a true professional and someone who goes out of the way to make sure that it is a win-win situation for both customer and dealership. In my view people like him are assets for any Business and they build relationships to deliver results. Certainly the most positive experience in interacting with him. A true professional. More