Hoffman Ford Lincoln
East Hartford, CT
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Excellent service I have been going to Hoffmans ever since I bought my 2014 ford f-150. There service and personell are exceptional! I highly recommend going there if I have been going to Hoffmans ever since I bought my 2014 ford f-150. There service and personell are exceptional! I highly recommend going there if you want to deal with truly professional and friendly people who care about you and the vehicle you drive! More
Easy in, easy out. Mr. Peltz was very helpful in getting my service schedule straightened out, resulting in the postponement of a more major service to a later date and Mr. Peltz was very helpful in getting my service schedule straightened out, resulting in the postponement of a more major service to a later date and the performance of basic topping-off and winterizing at this time. More
great job hoffman ford we are going to florida and wanted our truck serviced before leaving and as luck would have it the truck developed a fuel leak also.when we arrived at we are going to florida and wanted our truck serviced before leaving and as luck would have it the truck developed a fuel leak also.when we arrived at hoffmanwe were met by a new service rep and directed to joe fazzina the service manager,who above and beyond to get our truck repaired.he updated us as soon as the technican found the problem. as it turned out the parts would take a day or so to arrive so joe arranged a rental car for us to use..we were constantly updated by joe and his friendly way of doing business is an asset to both him and Hoffman ford.joe also introduced me to the technician working on the truck and he was also very friendly and knowledgable More
Very helpful and pleasant I have a very positive experience at Hoffman everyone was very pleasant and helpful when I called and had a question they called right back. I have a very positive experience at Hoffman everyone was very pleasant and helpful when I called and had a question they called right back. More
Friendly, and Knowledgable This is the first dealership I have ever seen that follows the factory's recomindations for oil changes. Most other dealers will give you a song and d This is the first dealership I have ever seen that follows the factory's recomindations for oil changes. Most other dealers will give you a song and dance about how you need to have an oil change at 3000 mi. Even if your owners manual says 6000. I found this to be refreshing!!! More
Service Recall My vehicles are funeral service related, and cannot be tied up for a long length of time. Jason was very helpful and prompt to get my vehicles in and My vehicles are funeral service related, and cannot be tied up for a long length of time. Jason was very helpful and prompt to get my vehicles in and out. More
excellence Last week I went to hoffman to look for a used or new car and Michael Warner assisted me with help. He gave me good customer service great job and I w Last week I went to hoffman to look for a used or new car and Michael Warner assisted me with help. He gave me good customer service great job and I would definitely recommend him to my friends and family. More
bad experience I would definitely not recommend this dealership. I purchased a commercial vehicle the sales guy called me Approx. 3 times a day to see if I was going I would definitely not recommend this dealership. I purchased a commercial vehicle the sales guy called me Approx. 3 times a day to see if I was going to purchase the vehicle and once I agreed to buy the vehicle he did not call me back at all I had to call him to make sure everything was all set. I have bought many new trucks from other dealerships and the transaction went very smooth but not this one. I would like to thank Frankie Zanin. He was the only one that did his job very professional. More
These guys Take care of you The service here is second to none, from the moment you drive into the sparkling check in bay until the moment you drive out. Our concerns are always The service here is second to none, from the moment you drive into the sparkling check in bay until the moment you drive out. Our concerns are always addressed by Chris right away, work is performed in a timely fashion and the vehicle is always treated to a nice cleaning before being released to the customer. It's hard to find good customer service anywhere in this day and age but Hoffman Ford nails it every time! More
Oil Change and Check Up The service center employees immediately took my Lincoln and checked it in. Jason greeted me with a firm handshake and smile. He took the informatio The service center employees immediately took my Lincoln and checked it in. Jason greeted me with a firm handshake and smile. He took the information for the MKZ processed the paper work and I was off to the customer waiting area. Within in a short period of time my Lincoln was ready. It was clean and spit shined. Hoffman service does a great job not only on service but delivering returning my MKZ sparkling clean. Whenever I am in for service I prefer that Jason follow it through. I know the job will be finished correctly and on time. More