Hoffman Ford Lincoln

offered a price, then it was taken back!!! first things first, as i was pulling into the dealership: an f-550 dump truck came screaming out of the parking lot in front of me backwards, went ba first things first, as i was pulling into the dealership: an f-550 dump truck came screaming out of the parking lot in front of me backwards, went backwards down the road, hopped a curb and slammed into a Mercedes Benz in the dealer next door. the guy driving walked with a cane and looked like he should not have been walking let alone driving. met with a sales person: Michael Rivera, he was great, took me on a test drive, very nice, answered all my questions ect.. found the truck i was looking for. In the middle of this another sales person walked up and was looking for the keys to a car that was under deposit, that Michael was selling. then the sales manger cam over after Michael told him it was under deposit and made a big stink about showing the car and to give up the keys. very rude as i'm sitting there for 2 hours trying to buy a truck. The truck i was going to trade in was taken on a test drive and i was given a price for that trade it. took forever, but it was a fair price. the following day i brought a second vehicle to the dealership to have a trade in price given. the price wasn't exactly what i wanted. i had my wife drive down and see the whole deal, the trade in, the new truck ect.. i was told that i would be given 2k more if we could seal the deal, i asked to give me till the next day.(next day being Monday as it was Saturday) On Monday i went to another Ford dealer. for another quote.Michael call me and i asked for the best possible deal i was going to get and he agreed to call me back. Michael called me back a while later and told me that the manager that made the deal was wrong and the GM wasn't going to let the deal happen. i then asked to have that manager call me directly and am still awaiting a call a day later summary: waited for hours, two trips, brought my wife, got a babysitter, saw a horrific accident that luckily no one was killed in and was told i cannot buy the truck, no other offer, no deal.. horrible horrible service. here also, this would have been my second car from the Hoffman group, the last was at Hoffman Toyota which was great. More

Exceptional service I towed my Saab to Hoffman at night in an emergency. Jason and Bryan followed up in the morning and couldn't have been more helpful. I was pleasantl I towed my Saab to Hoffman at night in an emergency. Jason and Bryan followed up in the morning and couldn't have been more helpful. I was pleasantly surprised by their expertise and exceptional service. I would highly recommend Hoffman to all Saab owners. 5 stars, 10 stars if I could!!!!! More

Excellent service I have been going to Hoffmans ever since I bought my 2014 ford f-150. There service and personell are exceptional! I highly recommend going there if I have been going to Hoffmans ever since I bought my 2014 ford f-150. There service and personell are exceptional! I highly recommend going there if you want to deal with truly professional and friendly people who care about you and the vehicle you drive! More

Easy in, easy out. Mr. Peltz was very helpful in getting my service schedule straightened out, resulting in the postponement of a more major service to a later date and Mr. Peltz was very helpful in getting my service schedule straightened out, resulting in the postponement of a more major service to a later date and the performance of basic topping-off and winterizing at this time. More

great job hoffman ford we are going to florida and wanted our truck serviced before leaving and as luck would have it the truck developed a fuel leak also.when we arrived at we are going to florida and wanted our truck serviced before leaving and as luck would have it the truck developed a fuel leak also.when we arrived at hoffmanwe were met by a new service rep and directed to joe fazzina the service manager,who above and beyond to get our truck repaired.he updated us as soon as the technican found the problem. as it turned out the parts would take a day or so to arrive so joe arranged a rental car for us to use..we were constantly updated by joe and his friendly way of doing business is an asset to both him and Hoffman ford.joe also introduced me to the technician working on the truck and he was also very friendly and knowledgable More

Very helpful and pleasant I have a very positive experience at Hoffman everyone was very pleasant and helpful when I called and had a question they called right back. I have a very positive experience at Hoffman everyone was very pleasant and helpful when I called and had a question they called right back. More

Friendly, and Knowledgable This is the first dealership I have ever seen that follows the factory's recomindations for oil changes. Most other dealers will give you a song and d This is the first dealership I have ever seen that follows the factory's recomindations for oil changes. Most other dealers will give you a song and dance about how you need to have an oil change at 3000 mi. Even if your owners manual says 6000. I found this to be refreshing!!! More

Service Recall My vehicles are funeral service related, and cannot be tied up for a long length of time. Jason was very helpful and prompt to get my vehicles in and My vehicles are funeral service related, and cannot be tied up for a long length of time. Jason was very helpful and prompt to get my vehicles in and out. More

excellence Last week I went to hoffman to look for a used or new car and Michael Warner assisted me with help. He gave me good customer service great job and I w Last week I went to hoffman to look for a used or new car and Michael Warner assisted me with help. He gave me good customer service great job and I would definitely recommend him to my friends and family. More

bad experience I would definitely not recommend this dealership. I purchased a commercial vehicle the sales guy called me Approx. 3 times a day to see if I was going I would definitely not recommend this dealership. I purchased a commercial vehicle the sales guy called me Approx. 3 times a day to see if I was going to purchase the vehicle and once I agreed to buy the vehicle he did not call me back at all I had to call him to make sure everything was all set. I have bought many new trucks from other dealerships and the transaction went very smooth but not this one. I would like to thank Frankie Zanin. He was the only one that did his job very professional. More