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Hoffman Ford Lincoln
East Hartford, CT
610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 610 reviews
January 25, 2016
Top notch This was my first time at Hoffman Ford Service Dept. A friend of mine recommended that I bring my car there as I have been unhappy with 3 other Ford s This was my first time at Hoffman Ford Service Dept. A friend of mine recommended that I bring my car there as I have been unhappy with 3 other Ford service centers. My initial contact with the service center schedulers left me skeptical as I was not getting returned phone calls. Persistence is my middle name, so I went online and scheduled an appointment. I was so VERY pleased with the service on my Ford that in the future I will travel the 16 miles to Hoffman for my service. More
by DENISEINCT
Verified CustomerEmployees Worked With
Chris Sawyer
January 24, 2016
Salesman Mike Revera Sales man Mike Revera was very helpful in selection of a SUV for me. He went above and beyond by coming to my home to pick up a deposit and coming out Sales man Mike Revera was very helpful in selection of a SUV for me. He went above and beyond by coming to my home to pick up a deposit and coming out the next day to bring me paperwork to fill out due to eye surgery I could not drive either day. He even came in on his dayoff to give me the Escape after all the paperwork I signed. More
by carman dan
Employees Worked With
Fran Marinaro , Mike Rivera
January 23, 2016
Couldn't be happier with my purchase I felt no pressure to make a purchase. Freddy Calderon made me feel at home and was the most accommodating salesman during my excellent experience! I felt no pressure to make a purchase. Freddy Calderon made me feel at home and was the most accommodating salesman during my excellent experience! More
by Jason Z.
Employees Worked With
Fran Marinaro , Freddy Calderon
January 22, 2016
Great service once again Leon provided a great welcome. Juan was a great shuttle driver once again Jason took good care of me. Service was efficient and friendly as alway Leon provided a great welcome. Juan was a great shuttle driver once again Jason took good care of me. Service was efficient and friendly as always. More
by PCONNERY
Employees Worked With
Juan, Leon
January 21, 2016
Ok experience with a large BUT I was excited to look at the new Fords at Hoffman, and especially excited (although I realized if it seems too good to be true, it is) by the "Hoffman I was excited to look at the new Fords at Hoffman, and especially excited (although I realized if it seems too good to be true, it is) by the "Hoffman" prices listed on the website. turns out those prices are a big scam. IF (and that's a huge IF) you qualify for every incentive possible, you can get that price. I'd be willing to bet that there's not a person on earth that qualifies for every incentive. Do you currently drive a Ford? Are you a veteran? Did you drink a Coke yesterday? (OK, that one is over simplifying, but you get the idea). Additionally, I had picked out a specific car on the website and was contacted by Jessica, who told me the car would be ready for me to see upon arrival. Upon arrival I learned that car had been sold in August (yes August, and it was now January) and never removed form their website. Our salesman, Mike, was very helpful (and apologetic) and ultimately sold us a vehicle, however my distaste for the slimy tactics used to lure you in put a damper on the overall experience. More
by KCOLEL
Employees Worked With
Mike Rivera
January 21, 2016
Great Car Buying Experience Mike Rivera was great to work with. He went out of his way to make our car buying experience a pleasure. All promises made were fulfilled. Mike Rivera was great to work with. He went out of his way to make our car buying experience a pleasure. All promises made were fulfilled. More
by Joe_Dee
Employees Worked With
Mike Rivera
January 21, 2016
Outstanding Experience Thanks to Freddy for the outstanding customer service and the time he took with my husband and I about making a decision on leasing our new Ford Escap Thanks to Freddy for the outstanding customer service and the time he took with my husband and I about making a decision on leasing our new Ford Escape. He made the process easy and enjoyable! More
by Jen86
Employees Worked With
Fran Marinaro , Freddy Calderon
January 20, 2016
Always great to work with Have always helped us with problems when they arise and keep us on track with reminders and scheduled maintenance so our vehicle runs well every day Have always helped us with problems when they arise and keep us on track with reminders and scheduled maintenance so our vehicle runs well every day More
by XPLEXLEE
January 19, 2016
Battery Replacement Tech did a great job installing the battery and Hoffman took me in last minute for a dead battery problem. Normally never have an issue at Hoffman bu Tech did a great job installing the battery and Hoffman took me in last minute for a dead battery problem. Normally never have an issue at Hoffman but didn't get what I expected/wanted for battery CCA size and I have to say it was mostly my fault for not being perfectly clear after talking to Parts and finding out what was available and in stock. I can live with what was installed since I'm guessing it is the same CCA as original battery. More
by bac2010
Employees Worked With
Dennis MacInnis, Chris Sawyer
January 19, 2016
Outstanding customer service Thanks to Jason Peltz for his continuing outstanding customer service. He was very influential in obtaining the sale of my new Ford 150 Lariat.. Gr Thanks to Jason Peltz for his continuing outstanding customer service. He was very influential in obtaining the sale of my new Ford 150 Lariat.. Great Job looking out for his customers... Thanks More
by Bob Ferris
