Hoffman Ford Lincoln

Couldn't be happier with my purchase I felt no pressure to make a purchase. Freddy Calderon made me feel at home and was the most accommodating salesman during my excellent experience! I felt no pressure to make a purchase. Freddy Calderon made me feel at home and was the most accommodating salesman during my excellent experience! More

Great service once again Leon provided a great welcome. Juan was a great shuttle driver once again Jason took good care of me. Service was efficient and friendly as alway Leon provided a great welcome. Juan was a great shuttle driver once again Jason took good care of me. Service was efficient and friendly as always. More

Ok experience with a large BUT I was excited to look at the new Fords at Hoffman, and especially excited (although I realized if it seems too good to be true, it is) by the "Hoffman I was excited to look at the new Fords at Hoffman, and especially excited (although I realized if it seems too good to be true, it is) by the "Hoffman" prices listed on the website. turns out those prices are a big scam. IF (and that's a huge IF) you qualify for every incentive possible, you can get that price. I'd be willing to bet that there's not a person on earth that qualifies for every incentive. Do you currently drive a Ford? Are you a veteran? Did you drink a Coke yesterday? (OK, that one is over simplifying, but you get the idea). Additionally, I had picked out a specific car on the website and was contacted by Jessica, who told me the car would be ready for me to see upon arrival. Upon arrival I learned that car had been sold in August (yes August, and it was now January) and never removed form their website. Our salesman, Mike, was very helpful (and apologetic) and ultimately sold us a vehicle, however my distaste for the slimy tactics used to lure you in put a damper on the overall experience. More

Great Car Buying Experience Mike Rivera was great to work with. He went out of his way to make our car buying experience a pleasure. All promises made were fulfilled. Mike Rivera was great to work with. He went out of his way to make our car buying experience a pleasure. All promises made were fulfilled. More

Outstanding Experience Thanks to Freddy for the outstanding customer service and the time he took with my husband and I about making a decision on leasing our new Ford Escap Thanks to Freddy for the outstanding customer service and the time he took with my husband and I about making a decision on leasing our new Ford Escape. He made the process easy and enjoyable! More

Always great to work with Have always helped us with problems when they arise and keep us on track with reminders and scheduled maintenance so our vehicle runs well every day Have always helped us with problems when they arise and keep us on track with reminders and scheduled maintenance so our vehicle runs well every day More

Outstanding customer service Thanks to Jason Peltz for his continuing outstanding customer service. He was very influential in obtaining the sale of my new Ford 150 Lariat.. Gr Thanks to Jason Peltz for his continuing outstanding customer service. He was very influential in obtaining the sale of my new Ford 150 Lariat.. Great Job looking out for his customers... Thanks More

offered a price, then it was taken back!!! first things first, as i was pulling into the dealership: an f-550 dump truck came screaming out of the parking lot in front of me backwards, went ba first things first, as i was pulling into the dealership: an f-550 dump truck came screaming out of the parking lot in front of me backwards, went backwards down the road, hopped a curb and slammed into a Mercedes Benz in the dealer next door. the guy driving walked with a cane and looked like he should not have been walking let alone driving. met with a sales person: Michael Rivera, he was great, took me on a test drive, very nice, answered all my questions ect.. found the truck i was looking for. In the middle of this another sales person walked up and was looking for the keys to a car that was under deposit, that Michael was selling. then the sales manger cam over after Michael told him it was under deposit and made a big stink about showing the car and to give up the keys. very rude as i'm sitting there for 2 hours trying to buy a truck. The truck i was going to trade in was taken on a test drive and i was given a price for that trade it. took forever, but it was a fair price. the following day i brought a second vehicle to the dealership to have a trade in price given. the price wasn't exactly what i wanted. i had my wife drive down and see the whole deal, the trade in, the new truck ect.. i was told that i would be given 2k more if we could seal the deal, i asked to give me till the next day.(next day being Monday as it was Saturday) On Monday i went to another Ford dealer. for another quote.Michael call me and i asked for the best possible deal i was going to get and he agreed to call me back. Michael called me back a while later and told me that the manager that made the deal was wrong and the GM wasn't going to let the deal happen. i then asked to have that manager call me directly and am still awaiting a call a day later summary: waited for hours, two trips, brought my wife, got a babysitter, saw a horrific accident that luckily no one was killed in and was told i cannot buy the truck, no other offer, no deal.. horrible horrible service. here also, this would have been my second car from the Hoffman group, the last was at Hoffman Toyota which was great. More

Exceptional service I towed my Saab to Hoffman at night in an emergency. Jason and Bryan followed up in the morning and couldn't have been more helpful. I was pleasantl I towed my Saab to Hoffman at night in an emergency. Jason and Bryan followed up in the morning and couldn't have been more helpful. I was pleasantly surprised by their expertise and exceptional service. I would highly recommend Hoffman to all Saab owners. 5 stars, 10 stars if I could!!!!! More