
Hoffman Ford Lincoln
East Hartford, CT
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2014 ford escape titanimun purchase Found just the car we were looking for. Rich Gonsales was a great salesman, knowledgeable, courteous, gave us a tour of the facility. And explained Found just the car we were looking for. Rich Gonsales was a great salesman, knowledgeable, courteous, gave us a tour of the facility. And explained how their service area worked when we bring in the car for oil changes. He made us feel part of the Hoffman family experience. We will definitely come back to Hoffman Ford the next time where in the market for another vehicle. More
Recall service Hi, I took my car in for a service recall. This is the third recall service since I purchased the car. While I appreciate excellent service at no Hi, I took my car in for a service recall. This is the third recall service since I purchased the car. While I appreciate excellent service at no cost, the recalls have been a bit much in terms of having to drop off and getting a ride home and back to Hoffman for pickup. Do you offer rides home for the drop off? Thanks, Luciano Valles, Jr. 860-543-3035 More
Top notch This was my first time at Hoffman Ford Service Dept. A friend of mine recommended that I bring my car there as I have been unhappy with 3 other Ford s This was my first time at Hoffman Ford Service Dept. A friend of mine recommended that I bring my car there as I have been unhappy with 3 other Ford service centers. My initial contact with the service center schedulers left me skeptical as I was not getting returned phone calls. Persistence is my middle name, so I went online and scheduled an appointment. I was so VERY pleased with the service on my Ford that in the future I will travel the 16 miles to Hoffman for my service. More
Salesman Mike Revera Sales man Mike Revera was very helpful in selection of a SUV for me. He went above and beyond by coming to my home to pick up a deposit and coming out Sales man Mike Revera was very helpful in selection of a SUV for me. He went above and beyond by coming to my home to pick up a deposit and coming out the next day to bring me paperwork to fill out due to eye surgery I could not drive either day. He even came in on his dayoff to give me the Escape after all the paperwork I signed. More
Couldn't be happier with my purchase I felt no pressure to make a purchase. Freddy Calderon made me feel at home and was the most accommodating salesman during my excellent experience! I felt no pressure to make a purchase. Freddy Calderon made me feel at home and was the most accommodating salesman during my excellent experience! More
Great service once again Leon provided a great welcome. Juan was a great shuttle driver once again Jason took good care of me. Service was efficient and friendly as alway Leon provided a great welcome. Juan was a great shuttle driver once again Jason took good care of me. Service was efficient and friendly as always. More
Ok experience with a large BUT I was excited to look at the new Fords at Hoffman, and especially excited (although I realized if it seems too good to be true, it is) by the "Hoffman I was excited to look at the new Fords at Hoffman, and especially excited (although I realized if it seems too good to be true, it is) by the "Hoffman" prices listed on the website. turns out those prices are a big scam. IF (and that's a huge IF) you qualify for every incentive possible, you can get that price. I'd be willing to bet that there's not a person on earth that qualifies for every incentive. Do you currently drive a Ford? Are you a veteran? Did you drink a Coke yesterday? (OK, that one is over simplifying, but you get the idea). Additionally, I had picked out a specific car on the website and was contacted by Jessica, who told me the car would be ready for me to see upon arrival. Upon arrival I learned that car had been sold in August (yes August, and it was now January) and never removed form their website. Our salesman, Mike, was very helpful (and apologetic) and ultimately sold us a vehicle, however my distaste for the slimy tactics used to lure you in put a damper on the overall experience. More
Great Car Buying Experience Mike Rivera was great to work with. He went out of his way to make our car buying experience a pleasure. All promises made were fulfilled. Mike Rivera was great to work with. He went out of his way to make our car buying experience a pleasure. All promises made were fulfilled. More
Outstanding Experience Thanks to Freddy for the outstanding customer service and the time he took with my husband and I about making a decision on leasing our new Ford Escap Thanks to Freddy for the outstanding customer service and the time he took with my husband and I about making a decision on leasing our new Ford Escape. He made the process easy and enjoyable! More
Always great to work with Have always helped us with problems when they arise and keep us on track with reminders and scheduled maintenance so our vehicle runs well every day Have always helped us with problems when they arise and keep us on track with reminders and scheduled maintenance so our vehicle runs well every day More