Hoffman Ford Lincoln

Service Fantastic first experience with the service dept. We will definitely be back and make this our go to place! Thanks for making the experience a breeze Fantastic first experience with the service dept. We will definitely be back and make this our go to place! Thanks for making the experience a breeze More

Expensive and poor customer interaction Shuttle service got me to work on time but was 20 minutes late to pick up. Maintenance seems to have been done well. Invoice was expensive and the emp Shuttle service got me to work on time but was 20 minutes late to pick up. Maintenance seems to have been done well. Invoice was expensive and the employees could not explain where the pricing comes from. Original rep was told to call me back the next day. When I told him I wanted to understand the pricing he put me on hold and disconnected me with no callback. On the bright side, they didn't find more questionable things to have to fix versus what I asked for. More

Great Experience! Mike Rivera did a great job helping my wife and I with the purchase of our new Explorer Sport. He found the precise vehicle with all the options we w Mike Rivera did a great job helping my wife and I with the purchase of our new Explorer Sport. He found the precise vehicle with all the options we were looking for. He was courteous, professional, and knowledgeable. We felt the price of the vehicle was very competitive and were very happy with the service we received. Based on this experience we highly recommend both Hoffman Ford and Mike Rivera and we look forward to working with Mike when making future vehicle purchases. More

My sales rep, Richard Gonzales My name is Ted Kaciak, I was extremely pleased with Mr. Gonzales with both his help & professionalism. I recommend any one to buy from this dealer and My name is Ted Kaciak, I was extremely pleased with Mr. Gonzales with both his help & professionalism. I recommend any one to buy from this dealer and get with Richard for help!!!!! Thank you Richard!!!!!! More

Mr. Jason Grant Good job Mr. Grant job well done!.. Keep up good work. You need to a pay raise and you attitude is a plus, and keep up good work. I Hope your boss se Good job Mr. Grant job well done!.. Keep up good work. You need to a pay raise and you attitude is a plus, and keep up good work. I Hope your boss see this good comments about your hard work tiredness employee. More

Jason Grant I was please to Mr. Grant customer service very friendly sale person. He answer every question I have in my head how to buy New Truck. Mr Grant deserv I was please to Mr. Grant customer service very friendly sale person. He answer every question I have in my head how to buy New Truck. Mr Grant deserves better pay raise and need to move up to the position. I like the way he didn't force me or trick me like other dealers do. Job well done Mr. grant. More

2014 ford escape titanimun purchase Found just the car we were looking for. Rich Gonsales was a great salesman, knowledgeable, courteous, gave us a tour of the facility. And explained Found just the car we were looking for. Rich Gonsales was a great salesman, knowledgeable, courteous, gave us a tour of the facility. And explained how their service area worked when we bring in the car for oil changes. He made us feel part of the Hoffman family experience. We will definitely come back to Hoffman Ford the next time where in the market for another vehicle. More

Recall service Hi, I took my car in for a service recall. This is the third recall service since I purchased the car. While I appreciate excellent service at no Hi, I took my car in for a service recall. This is the third recall service since I purchased the car. While I appreciate excellent service at no cost, the recalls have been a bit much in terms of having to drop off and getting a ride home and back to Hoffman for pickup. Do you offer rides home for the drop off? Thanks, Luciano Valles, Jr. 860-543-3035 More

Top notch This was my first time at Hoffman Ford Service Dept. A friend of mine recommended that I bring my car there as I have been unhappy with 3 other Ford s This was my first time at Hoffman Ford Service Dept. A friend of mine recommended that I bring my car there as I have been unhappy with 3 other Ford service centers. My initial contact with the service center schedulers left me skeptical as I was not getting returned phone calls. Persistence is my middle name, so I went online and scheduled an appointment. I was so VERY pleased with the service on my Ford that in the future I will travel the 16 miles to Hoffman for my service. More

Salesman Mike Revera Sales man Mike Revera was very helpful in selection of a SUV for me. He went above and beyond by coming to my home to pick up a deposit and coming out Sales man Mike Revera was very helpful in selection of a SUV for me. He went above and beyond by coming to my home to pick up a deposit and coming out the next day to bring me paperwork to fill out due to eye surgery I could not drive either day. He even came in on his dayoff to give me the Escape after all the paperwork I signed. More