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Hoffman Ford Lincoln

East Hartford, CT

4.3
608 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 608 reviews

March 11, 2016

Easy and Efficient Mike Rivera at Hoffman Ford in East Hartford made buying a car simple and easy. He offered the best price for the value and the financing was excepti More

by JoelStevie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Mike Rivera
March 11, 2016

Nothing short than the best! I had told Frank what I was looking for and within a day he called to let me know he had found it! I wasn’t expecting it to all work as quickly as it More

by shelz0726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Frankie Zanin
March 09, 2016

Stay away!!! The only nice person was the tech who took my keys. Worst experience of my life. My service person Chris must have been having a real bad morning when More

by MER1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Sawyer
Mar 29, 2016 -

Hoffman Ford Lincoln responded

Hello MER1116, Thank you for choosing Hoffman Ford Lincoln service. We sincerely apologize for the frustration you experienced during your recent visit. It is our commitment at every Hoffman dealership to provide you with the highest level of customer service. Thank you for taking the time to share your experience with me. We appreciate you and value the feedback you shared as we are continuously improving in order to keep our customers satisfied. As I let you know during our conversation yesterday we have promoted our new Ford Assistant Service Manager, Jeffrey Dorman from our Lexus store. He is a great asset to our team and will be happy to assist you with your future service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 04, 2016

Explorer Lease From the top down I was treated with professionalism. Kevin, Charlie and Fran put together an awesome deal. The car exceeds expectations. A pleasure t More

by WALTERHUSSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hartley, Kevin Warriner, Fran Marinaro
March 03, 2016

charlie hartley knows his trucks! i recently purchased a f 550 from charlie hartley. its obvious he really knows ford products well. he did what he said he would do and that speaks vol More

by MRSAWDUST100
Recommend Dealer
Yes
Employees Worked With
Charlie Hartley
March 02, 2016

Good service My salesman Jason was very helpful. He responded quickly to my requests, found the vehicle I was looking for and was transparent during the sales proc More

by TAJBB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Grant
March 02, 2016

Once I was able to get through they were excellent The service was great. They were even able to help me fix things that weren't their "problem" like the battery in my key, which another dealer told me More

by MAKOSKOFF
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianne Kiamie
March 01, 2016

Excellent! When I thought all hope was gone Hoffman was able to get me into a new car that works for my family! Thank you Mike and Fran! More

by STACIE.SB2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Fran Marinaro , Michael Senesac
February 26, 2016

Best Sales Staff, Managers & Financial Manager A+++ support for Mke Rivera and Fran Marinaro I cannot say enough for the Sales team and management of Hoffman Ford. From the moment we arrived at More

by RVN Jarhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Mike Rivera
February 25, 2016

efficiently run! great customer service - the staff is very courteous. The shuttle was on time and driver very courteous as well. Thank you for excellent customer ca More

by JFranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
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