Hoffman Ford Lincoln

My first service visit was a good experience. I pulled right into the bay and a attendant took my info led me to a service person did some quick paperwork and i was all was a good experience. I pulled right into the bay and a attendant took my info led me to a service person did some quick paperwork and i was all set. Great first impression ! More

So So. Did Not Like Business Manager Attitude To Pushy.What Else Can I Say.Nothing At This Time. Other Than That Thing Went Along Smoothly.Bye For Now. Did Not Like Business Manager Attitude To Pushy.What Else Can I Say.Nothing At This Time. Other Than That Thing Went Along Smoothly.Bye For Now. More

Problems with the Saab I dropped my Saab off because my convertible top was leaking hydraulic fluid. In one day they diagnose my problem and had it back to me the next day c I dropped my Saab off because my convertible top was leaking hydraulic fluid. In one day they diagnose my problem and had it back to me the next day cleaned and vacuumed I was impressed. Everyone was professional. More

NEVER give money down At first I had a great time dealing with Hoffman Ford. The Sales Associate Freddy was GREAT took time showed And let me test drive anything on the lot At first I had a great time dealing with Hoffman Ford. The Sales Associate Freddy was GREAT took time showed And let me test drive anything on the lot. We put down a deposit on a 2014 Ford Edge. But unfortunately with our credit history Hoffman was unable to help us get financing. Freddy tried his best but we ended up going to a different dealership where I was able to get a 2016 vehicle. Issue with Hoffman is the lack of communication now that the sales rep I was dealing with is no longer there. I've been playing phone tag with management, trying to get a deposit back. So long story short we paid a deposit with a Credit Card over three weeks ago now they tell me that I have to wait to receive a check by mail. STILL waiting for the deposit I put down on a vehicle I DID NOT get. NOT Happy More

Works Package, New Wipers Good customer service with a personal touch. Quick to answer my questions. Very happy with the service received. Would recommend Hoffman to my frie Good customer service with a personal touch. Quick to answer my questions. Very happy with the service received. Would recommend Hoffman to my friends for servicing. More

Good Service Good service. I received free oil change due to minor issues during last service visit. Appreciated the on-time delivery of my vehicle. Thank you Good service. I received free oil change due to minor issues during last service visit. Appreciated the on-time delivery of my vehicle. Thank you! More

Great Service I gave this dealership a 5 start rating because they not only worked with me for roughly six months. They got me the exact car I wanted, with low mile I gave this dealership a 5 start rating because they not only worked with me for roughly six months. They got me the exact car I wanted, with low miles and I got a great monthly payment and am highly satisfied. Mike Rivera was the guy who helped me. I recommend him 100% if you need a new car definitely ask for him. More

Focused on Customer Service and Safety Our 2014 Fusion went in for service on a Saturday (thank you for the Saturday hours!) and Kristin presented the updates, including a recommendation th Our 2014 Fusion went in for service on a Saturday (thank you for the Saturday hours!) and Kristin presented the updates, including a recommendation that we consider tires in the near future. Fast forward three days later, following a blowout on a major interstate, and Kristin was great in organizing the needed tires to be delivered and an appointment scheduled, even though the Service Department was dealing with a shortened, post-holiday. Throughout the whole process, Kristin was focused on getting the service done, but continued to emphasize SAFETY over everything else. Kristin was very quick to return communications and always let me know where the vehicle stood in the service process. Loved dealing with her and Hoffman service, as I felt we were treated fairly on price, but outstanding in terms of customer service. Highly recommend dealing with Kristin - and Hoffman - in the future. More

Beyond disgusted I am so beside myself with this dump of a dealership. This time I had my car "fixed" and the last time I had my car "fixed" by these cracker jack box I am so beside myself with this dump of a dealership. This time I had my car "fixed" and the last time I had my car "fixed" by these cracker jack box people was a disaster. BOTH times they called and said the car was ready and BOTH times I went to get it I pulled out of the driveway, drove around the block and right back in to the service bay, BOTH times the car was in worse shape then when I brought it in. First time the didnt even tighten the bolts on the job they did nor did they fix the check engine light because they didnt hook the wire harness back up for it. Second time they put the brakes back together and they had something wedged in between the backing plate and brake. Ummm last time I checked if you are going to fix something you better know how to put it back together. It is quite obvious there that they do not care at all about the cars they service or the customers that buy and service the car there. The service writer on both occasuons could care less i was right back in the shop. And forget having the manager even respond to you. I wont even get into the fact that i bought the car there and 2 weeks after i bought it it had to be fixed and was there for 45 days! DO NOT BUY A CAR HERE AND CERTAINLY DO NOT GET IT SERVICED HERE!!!!!!! More

Trust your Ford to the pros. This is my first time servicing a new 2016 Ford Fusion with Hoffman. I was pleasantly surprised by the entire experience. The service drive/write up p This is my first time servicing a new 2016 Ford Fusion with Hoffman. I was pleasantly surprised by the entire experience. The service drive/write up process was very easy. I was greeted by Kristin, who was very friendly and explained the service to me. The rate quoted for an oil change and tire rotation was actually about the same price as just an oil change at the national lube chains. There was a comfortable waiting room to sit in while they were working on my car, and when it was complete Kristin came to get me in a timely manner. During this season of heavy pollen, the included car wash was most welcome. The Hoffman organization does a great job--I look forward to taking my Ford there for future service. More