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Hoffman Ford Lincoln

East Hartford, CT

4.4
606 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 606 reviews

July 26, 2016

First service and a great experience I scheduled my first service appointment online. I was checked in quickly and the service was completed within the hour. I will definitely be bac More

by JASON.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hello JASON.m, Thank you for choosing Hoffman Ford Lincoln. We are pleased to see you had a 5-star experience. See you again next time your vehicle requires maintenance. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 22, 2016

Chris Sawyer After all the years with Eljen and Hoffman I have never met Chris was fantastic got me in and out I asked a few questions he provided clear answers, More

by JDONLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hello JDONLIN, We appreciate your feedback on Chris and are pleased to hear that all your questions were answered. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 18, 2016

Needed service on trip We experienced a couple of problems with our vehicle while on a 2500 mile trip. Hoffman was nearby so we decided to chance using their service dept. T More

by AMB2511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiana matos
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hello AMB2511, Thanks for letting us know your recent visit earned a 5-star rating from you! We are pleased to provide you with exceptional service. Thanks for choosing Hoffman Ford. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 12, 2016

1st oil change I took my F-150 in for it's 1st oil change and was in and out in 1 hour... Chris and the rest of the Ford team were great. Thanks Again! More

by PETERSEN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hi PETERSEN23, Thank you so much for choosing Hoffman Ford to provide your oil change. Any time you have maintenance needs or questions please feel free to give Chris or any of our service advisors a call. We look forward to your next visit. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 12, 2016

Check up Chris kept good track of my car while in for service Monday. Had the crew look of over my areas of concern plus reviewed new concerns they found with More

by karen.johnson
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hi karen.johnson! Thank you so much for choosing Hoffman Ford Lincoln and sharing about your recent visit. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We appreciate you and look forward to seeing you again. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 11, 2016

Hoffman Gives Good, Affordable Maintenance I am on my second Ford purchased at Hoffman, and am a satisfied customer. They are diligent and fair in their service. Several of the employees and More

by JIMGREGORY26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hello JIMGREGORY26! Thank you so much for your feedback and your continued trust in Hoffman Ford Lincoln to keep your vehicle in excellent condition. We look forward to seeing you again next time. Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 11, 2016

Service went well Needed an oil change. No appointments were available - checked on Monday and Tuesday for the week. Showed up on Friday, they took care of me. More

by WIZDRBEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sawyer
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hi WIZDRBEL Thank you for choosing Hoffman Ford Lincoln and letting us know you had a 5-star experience! We look forward to serving you again. Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 11, 2016

Bought a new ford focus se 2015 Richard was helpful throughout and he could help me exactly the way I expected. Feeling happy and satisfied to get the car I wanted. Thankyou so much More

by SHUBHANKAR7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Billy Genereux
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hi SHUBHANKAR7, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We appreciate that you trusted the knowledge and dedication of Richard to ensure your vehicle was exactly what you wanted. We look forward to seeing you again in the future. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 08, 2016

Liars These guys are low, they gave me a price and monthly payment on a vehicle and we agreed to a deal. Went back the next day and they added over $64 per More

by Kmath
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Hartley, Fran Marinaro
Jul 21, 2016 -

Hoffman Ford Lincoln responded

Hi KMATH, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We truly apologize for the frustration you experienced in financing. I have been informed by our General Sales Manager, Billy Genereux, that he has spoken with you and presented your options in order to help you meet your monthly payment goal. Please let us know if there is anything else we can do to further assist you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 07, 2016

Have a new car that best fits our needs! We looked high and low to get a small SUV. We are enjoying our new Escape SE very much. Have found it quite different from our 2003 Focus and each t More

by Sandra Butcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Fran Marinaro , David Dickinson, Billy Genereux
Aug 26, 2016 -

Hoffman Ford Lincoln responded

Hello Sandra Butcher, Thank you for choosing Hoffman Ford Lincoln for your purchase of the beautiful Escape SE! We appreciate your feedback about working with Billy and our team. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Ford is in for service! Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

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