Hoffman Ford Lincoln

Service Service department could have been better. There were problems getting phone calls returned.It was a problem dropping off a vehicle with transmissio Service department could have been better. There were problems getting phone calls returned.It was a problem dropping off a vehicle with transmission problems without an appointment. All we wanted to do was get the vehicle over to them so they had it. didn't realize it would be such a problem. It probably would have been better if we were dealing with our service technician but we were not. More

First service and a great experience I scheduled my first service appointment online. I was checked in quickly and the service was completed within the hour. I will definitely be bac I scheduled my first service appointment online. I was checked in quickly and the service was completed within the hour. I will definitely be back. More

Chris Sawyer After all the years with Eljen and Hoffman I have never met Chris was fantastic got me in and out I asked a few questions he provided clear answers, After all the years with Eljen and Hoffman I have never met Chris was fantastic got me in and out I asked a few questions he provided clear answers, perfect. I will be working with him he is a good guy. More

Needed service on trip We experienced a couple of problems with our vehicle while on a 2500 mile trip. Hoffman was nearby so we decided to chance using their service dept. T We experienced a couple of problems with our vehicle while on a 2500 mile trip. Hoffman was nearby so we decided to chance using their service dept. The easy online scheduling system allowed us to make an appointment late Thursday night for a Saturday service. They were prompt, professional and fixed us up plus washed the car and checked the alignment. Kudos to the service dept! More

1st oil change I took my F-150 in for it's 1st oil change and was in and out in 1 hour... Chris and the rest of the Ford team were great. Thanks Again! I took my F-150 in for it's 1st oil change and was in and out in 1 hour... Chris and the rest of the Ford team were great. Thanks Again! More

Check up Chris kept good track of my car while in for service Monday. Had the crew look of over my areas of concern plus reviewed new concerns they found with Chris kept good track of my car while in for service Monday. Had the crew look of over my areas of concern plus reviewed new concerns they found with me. Much better than the last visit. Car was spotless when I picked it up. Very nice touch! More

Hoffman Gives Good, Affordable Maintenance I am on my second Ford purchased at Hoffman, and am a satisfied customer. They are diligent and fair in their service. Several of the employees and I am on my second Ford purchased at Hoffman, and am a satisfied customer. They are diligent and fair in their service. Several of the employees and sales reps have given me help that was really outstanding. A few of the sales reps just go by the book. Never have I felt I got substandard work. More

Service went well Needed an oil change. No appointments were available - checked on Monday and Tuesday for the week. Showed up on Friday, they took care of me. Needed an oil change. No appointments were available - checked on Monday and Tuesday for the week. Showed up on Friday, they took care of me. More

Bought a new ford focus se 2015 Richard was helpful throughout and he could help me exactly the way I expected. Feeling happy and satisfied to get the car I wanted. Thankyou so much Richard was helpful throughout and he could help me exactly the way I expected. Feeling happy and satisfied to get the car I wanted. Thankyou so much More