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Hoffman Ford Lincoln

East Hartford, CT

4.3
609 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 609 reviews

April 22, 2024

Great service, friendly, helpful, no hiccups, ready on time. Easy to deal with, never had to take car back because of fault. More

by drleighrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Oates
Apr 23, 2024 -

Hoffman Ford Lincoln responded

We're delighted to know you had a great experience with our team at Hoffman Ford. We always aim for top-notch service and it's fantastic that your car was ready on time without any issues!

April 10, 2024

They were very helpful. Chris was on top of lthings and he was friendly help More

by Willrodriguez0455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Pedro Espada
Apr 10, 2024 -

Hoffman Ford Lincoln responded

Will, thank you for leaving Hoffman Ford a five-star review! We are happy to hear that Chris was helpful throughout the buying process.

April 08, 2024

Quick appointment for some relatively minor stuff. They gave me a time frame so I decided to wait. Done right on time AND found a nail in my tire which they promptly repaired. Great job Tyler! More

by seanlindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 09, 2024 -

Hoffman Ford Lincoln responded

Sean, we're glad to know Tyler and the team at Hoffman Ford were able to get your car serviced promptly. Thanks for choosing us!

April 05, 2024

I always get great service at Hoffman Lincoln in East Hartford CT Dave is the best. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Pedro Espada, Jennifer Stein, Aaron Oates
Apr 05, 2024 -

Hoffman Ford Lincoln responded

Greg, it makes our day to see your review! Thank you for sharing your appreciation for Dave and Hoffman Ford!

March 09, 2024

Just purchased my New Lincoln Nautilus and Nichole Reigins was an absolute PLEASURE to work with! Her professionalism, patience and knowledge are top rated and our Customer Experience was 110%. Nichol More

by joelenegeysen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Espada, Nichole Reigins
Mar 11, 2024 -

Hoffman Ford Lincoln responded

Joelene, we're delighted to know that Nichole provided an excellent experience for you at Hoffman Ford. Thanks so much for your kind words and enjoy cruising in your new Lincoln Nautilus!

February 21, 2024

After some communication problems Tyler stepped in and the service I received was quick and efficient. It turned out I needed a new strut. Tyler reached out to Lincoln Concierge and it was determined the More

by Carolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hudson
Feb 21, 2024 -

Hoffman Ford Lincoln responded

Carolee, it's great to know that Tyler was able to step in and provide efficient service at Hoffman Ford. We're glad the warranty covered most of your repair costs! Thanks for sharing this positive experience with us!

February 13, 2024

Shawn was INCREDIBLE - he went above and beyond for my family. Stand up, honest, smart man. Grateful to have worked with him on my purchase. More

by Rubythedog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn , Pedro Espada, Kyle Gardner
Feb 13, 2024 -

Hoffman Ford Lincoln responded

We're delighted to know that Shawn provided exceptional service during your visit at Hoffman Ford. We appreciate the kind words and we'll make sure to pass them along! Enjoy your new ride!

February 09, 2024

Very good service an fast. An very courtesy the only thing was a 30 minutes late from the schedule. More

by Hs2921427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Feb 12, 2024 -

Hoffman Ford Lincoln responded

We appreciate your feedback and understanding! Thanks for choosing Hoffman Ford - we look forward to providing swift, courteous service for you down the road!

January 28, 2024

I recently ordered an F350 from Hoffman Ford and had some problems with installation of Dealer Installed Options. The Service Manager, Sam Pines, contacted me after realizing a problem existed and corrected More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pines
Jan 29, 2024 -

Hoffman Ford Lincoln responded

Dan, it's great to know that Sam and our team at Hoffman Ford were able to resolve the issues promptly. We're glad you're enjoying your F-350! Thanks for choosing us and sharing this positive feedback.

January 18, 2024

Excellent service. Cameron was amazing front end support and the team was exactly what I’d expect for a Lincoln. May God bless America. Again. More

by Cmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 18, 2024 -

Hoffman Ford Lincoln responded

Isaias, it's great to know that Gail was able to assist you efficiently at Koons Falls Church Ford. We're glad you got exactly what you wanted!

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