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Hoffman Ford Lincoln
East Hartford, CT
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First time in a long time, I receive excellent service been a customer for many years and was very skeptical about coming for this visit, but it turned out to be better than I expected rated 10 out of 10 been a customer for many years and was very skeptical about coming for this visit, but it turned out to be better than I expected rated 10 out of 10 More
Nothing but problems, Had to go in for service, before we even received the plates, The remotes they gave us were taped together, the ring to hold keys was broke off both remotes, Had to spend 500.00 fo we even received the plates, The remotes they gave us were taped together, the ring to hold keys was broke off both remotes, Had to spend 500.00 for new remotes, Bought a extended warranty and never received any paperwork, Called them about it and they send us info to buy a warranty.... Really. Does anyone up there know what they are doing? Have no idea how they have a good rating. I will NEVER go there again or recommend them to my worst enemy.. More
Quick appointment for some relatively minor stuff. They gave me a time frame so I decided to wait. Done right on time AND found a nail in my tire which they promptly repaired. Great job Tyler! They gave me a time frame so I decided to wait. Done right on time AND found a nail in my tire which they promptly repaired. Great job Tyler! More
Just purchased my New Lincoln Nautilus and Nichole Reigins was an absolute PLEASURE to work with! Her professionalism, patience and knowledge are top rated and our Customer Experience was 110%. Nichol Reigins was an absolute PLEASURE to work with! Her professionalism, patience and knowledge are top rated and our Customer Experience was 110%. Nichole went above and beyond to ensure our satisfaction. The BEST OF THE BEST!!!! Thank You Nichole 😊 Joelene G. More
After some communication problems Tyler stepped in and the service I received was quick and efficient. It turned out I needed a new strut. Tyler reached out to Lincoln Concierge and it was determined the the service I received was quick and efficient. It turned out I needed a new strut. Tyler reached out to Lincoln Concierge and it was determined the part was under warranty, all but $100 was covered, very nice to hear. Tyler even drove to my house to pick me up so I could have my car when promised! Outstanding service! More
Shawn was INCREDIBLE - he went above and beyond for my family. Stand up, honest, smart man. Grateful to have worked with him on my purchase. family. Stand up, honest, smart man. Grateful to have worked with him on my purchase. More