Hoffman Ford Lincoln

recent purchase From the moment we walked in it was a no pressure event. Richard helped us find the car we wanted and Eric made it happen in a very easy going way and From the moment we walked in it was a no pressure event. Richard helped us find the car we wanted and Eric made it happen in a very easy going way and when it came time to sign the paperwork Fran was awesome and it all went smoothly. Easy transaction and a vey happy customer. More

Excellent service they all worked great with us very helpful happy with my purchase salesman was very nice with us will be going back soon for other truck. they all worked great with us very helpful happy with my purchase salesman was very nice with us will be going back soon for other truck. More

Better late than never! Overall very happy. Karen kept me informed about the status of my car. I dropped it on a frday and did not get it back until the following Wednesday Overall very happy. Karen kept me informed about the status of my car. I dropped it on a frday and did not get it back until the following Wednesday due to the storm. It all worked out. she was kind enough to give me a discount. More

Should have gone the extra step I purchased a new Lincoln MKZ and unfortunately it came in damaged(front bumper). There was some body work that needed to be done so they advised me t I purchased a new Lincoln MKZ and unfortunately it came in damaged(front bumper). There was some body work that needed to be done so they advised me to bring it in the following week as I was going away for 2 weeks vacation and I wouldn't need the car. In the meantime, we found another 2" scratch on the bottom rear panel passenger side and we asked them to fix that as well. I don't know if it was initially overlooked or it had happened in the week that I had it, but either way, since the car was already in the body shop, we wanted it fixed---even if we had to pay for it. We came back from vacation and the car was still not done. It took an extra day and when we picked it up they had only fixed the initial problem on the front bumper. I was disappointed that they didn't listen to our request. I don't know if they didn't do it because it wasn't "covered by Lincoln",and they weren't admitting fault, but we had wanted it fixed anyway and thought we had conveyed that message to our salesman Mike Warner. However, we did attend the "new owners" meeting and we were very impressed with the whole operation. I'm just hoping in the future that they are as good as they appear to be!! More

Buy here!!! Great customer service, sense of humor and no pressure. I am horribly indecisive and was driving my husband crazy until this dealership! I test drove Great customer service, sense of humor and no pressure. I am horribly indecisive and was driving my husband crazy until this dealership! I test drove a few cars here ( two of them twice!!) Mike from Hoffman suffered through all of my questions and test drives like a friend. He was VERY knowledgeable about every car I drove & never let on that I was driving him nuts. From the time we walked in to the time I was handed the keys I felt valued & happy. Thanks Hoffman!! I will only buy cars here now!! So impressed!! More

10,000 Mile Check Up Brought my 2015 Mustang in for the 10,000 check up this past Saturday. i was greeted immediately, and taken care of by Brian Barbour. The routine serv Brought my 2015 Mustang in for the 10,000 check up this past Saturday. i was greeted immediately, and taken care of by Brian Barbour. The routine service was done in a timely manner they just could not test drive the car for a vibration in the driveshaft as it was "too windy". It can wait until the next visit. More

Dealt with honest people I brought my MKX in because I received a letter in the mail about a possible problem with a message coming up related to tire pressure. I had not seen I brought my MKX in because I received a letter in the mail about a possible problem with a message coming up related to tire pressure. I had not seen the message but decided to be proactive. I spoke with Jeff in service and then made an appt to take care of this. He also reminded me that my coverage included oil changes and tire rotations before I reached 25,000 miles. I was directed to Karen when I arrived. She was very pleasant and explained what I should expect and how long the service appt should take. She was spot on. It was nice to have the car washed before I left. I drove off in my beautiful 2016 silver MKX feeling safe, happy and satisfied. More

Smooth sailing. Had to get 4 tires replaced (ouch). My service advisor was terrific! He found the tires we wanted and got us in the following day to put them on my Fo Had to get 4 tires replaced (ouch). My service advisor was terrific! He found the tires we wanted and got us in the following day to put them on my Ford. He also made sure i was able to get a shuttle to work and back. No waiting!!! Highly recommend! I have worked in service (auto) before and I believe my service advisor, Jason Peltz, is the best in the business! More

quick, convenient service I booked the service online and was greeted promptly when I arrived. The waiting area was clean with free beverages of your choice. Service was per I booked the service online and was greeted promptly when I arrived. The waiting area was clean with free beverages of your choice. Service was performance quickly. They even washed and vacuumed the truck! More