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Hoffman Ford Lincoln

East Hartford, CT

4.3
607 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

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Showing 607 reviews

April 24, 2017

blindspot recalibration The work was done correctly the first time by friendly and professional employees. yes i would use your facility again. Jason Peltz was a great help. More

by RCAUTOBODY.SHELTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Peltz
Apr 25, 2017 -

Hoffman Ford Lincoln responded

Hello RCAUTOBODY.SHELTON, Thank you for trusting Hoffman Ford Lincoln for your vehicle service needs. We are pleased to read that Jason and the team were friendly, professional, and completed the work correctly the first time. We are here for you anytime you need us so anytime you have any further questions or vehicle service needs let us know! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 14, 2017

GREAT EXPERIENCE. DEALER ACCOMODATED ALL OF OUR NEEDS Not only were they able to speed up the appointment process but were given a loner for the duration of repair visit (several days) We were kept inform More

by JULEK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dorman
Apr 18, 2017 -

Hoffman Ford Lincoln responded

Hi JULEK1, Thank you for trusting Hoffman Ford Lincoln for your vehicle service needs. We are happy to hear that our team provided you with a loaner vehicle, kept you up to date on the status of the repairs, and ensured a seamless and great experience. Thank you for the recommendation! We appreciate you as our customer and look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 14, 2017

Great customer service Michael W. was great. He helped me find exactly what I wanted and got me the best deal possible. He was very helpfuk and kept the buying experience st More

by acebillings33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Billy Genereux
Apr 18, 2017 -

Hoffman Ford Lincoln responded

Hello acebillings33, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are happy to hear that Mike was able to help you find exactly what you were looking for and ensured that the entire process was stress-free. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2017

Exploreer purchase outstanding service... TWO WORD - Charlie Hartley. Easy, fair, clear, problem solver. We were so pleased with Charlie we have already recommended Hof More

by david.albrycht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hartley, Billy Genereux
Apr 05, 2017 -

Hoffman Ford Lincoln responded

Hi david.albrycht, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle. We are pleased to read that Charlie was easy, fair, clear and a problem solver. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2017

Very good I enjoyed my second visit with Hoffman and really appreciate the time and effort that Brian took with me, he was wonderful. i would recommend your se More

by SPOLCE.8VILLAGE@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Barbour
Apr 05, 2017 -

Hoffman Ford Lincoln responded

Hello Sharon, Thank you for trusting Hoffman ford Lincoln with your vehicle service needs. We are pleased to read that Brian and the team went out of their way to ensure that you were completely satisfied with your experience. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2017

Very Helpful! Richard Gonzales was very helpful and very efficient. We were able to get in and out of the dealership relatively quickly (or we would have if USAA ha More

by jmello3003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Eric Reese
Apr 05, 2017 -

Hoffman Ford Lincoln responded

Hello Jmello3003, Congratulations on the purchase of your new vehicle! We are happy to hear that Richard Gonzales was very helpful, efficient and prompt, and that the entire team was friendly! We appreciate you choosing Hoffman ford Lincoln and look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 03, 2017

great doing business with Hoffman Ford Lincoln The sales rep was very knowledgeable of the vehicle he sold me. He was also polite and a gentleman. He took care of the add on to my insurance company More

by brendawest99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro , Billy Genereux, Daniel Dowdy
Apr 05, 2017 -

Hoffman Ford Lincoln responded

Hello brendawest99, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are happy to read that Daniel was very knowledgeable, polite, and took care of speaking to the insurance company as well. We are also pleased that Fran was efficient and ensured that the financing was completed to your satisfaction. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 03, 2017

recent purchase From the moment we walked in it was a no pressure event. Richard helped us find the car we wanted and Eric made it happen in a very easy going way and More

by odoron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Fran Marinaro , Eric Reese
Apr 05, 2017 -

Hoffman Ford Lincoln responded

Hi odoron, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are pleased to read that Richard helped you to find the vehicle you wanted and that Eric and Fran ensured that the paperwork process was smooth and easy. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 22, 2017

Excellent service they all worked great with us very helpful happy with my purchase salesman was very nice with us will be going back soon for other truck. More

by supranick32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales, Fran Marinaro , Eric Reese
Mar 23, 2017 -

Hoffman Ford Lincoln responded

Hello supranick32, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are glad to hear that our team was very helpful and worked with you to ensure that you were completely satisfied with your purchase! We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Better late than never! Overall very happy. Karen kept me informed about the status of my car. I dropped it on a frday and did not get it back until the following Wednesday More

by PCONNERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Karen Spatafora
Mar 20, 2017 -

Hoffman Ford Lincoln responded

Hi PCONNERY, Thank you for trusting Hoffman Ford Lincoln for your vehicle service needs. We are happy to hear that Karen kept you up to date on the status of your vehicle every step of the way and provided you with a discount after your vehicle was delayed due to the storm. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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