Hoffman Audi of New London

automaker recall Excellent service. Friendly people, no time wasted with paperwork.Free loaner car- no charges - Fast service ( from 11 a.m. to 3 p.m.) Our car was cle Excellent service. Friendly people, no time wasted with paperwork.Free loaner car- no charges - Fast service ( from 11 a.m. to 3 p.m.) Our car was cleaned and washed. Greatly appreciated More

air bag recall It was a pleasant experience. I waited while the airbags were being replaced. The waiting are was a bit load. Since it was open it was very hard to sp It was a pleasant experience. I waited while the airbags were being replaced. The waiting are was a bit load. Since it was open it was very hard to speak over the phone. But overall the people in service are great! More

Termine purchase of 2016 A3 Clint and Bob did a great job! They were very knowledgeable with Audi products and professional in handling all questions. Provided hands on detail ex Clint and Bob did a great job! They were very knowledgeable with Audi products and professional in handling all questions. Provided hands on detail examples on how to the Audi car software More

Very responsive, resolved recall. Was easy to make an appointment, loaner car was available at no charge. Recall Work was done on time with no issues. Dealership was clean and people Was easy to make an appointment, loaner car was available at no charge. Recall Work was done on time with no issues. Dealership was clean and people were friendly. More

amazing Mark Step and team were so accommodating to my work schedule. I had a quasi-emergency and they squeezed me in on a Saturday ad had me out in under one Mark Step and team were so accommodating to my work schedule. I had a quasi-emergency and they squeezed me in on a Saturday ad had me out in under one hour More

New Customer Just relocated to Connecticut from New York and needed to service my Audi. My neighbor suggested Hoffman. I was not disappointed. I had a minor leak Just relocated to Connecticut from New York and needed to service my Audi. My neighbor suggested Hoffman. I was not disappointed. I had a minor leak form my previous oil change. The issue was addressed immediately. Everyone was courteous and knowledgeable. Aaron helped me with my loaner car as well. More

recent purchase Our recent purchase of a pre owned A4 was a positive experience. Pete Deyvlder was our salesperson. He was extremely knowledgeable of Audi and cars in Our recent purchase of a pre owned A4 was a positive experience. Pete Deyvlder was our salesperson. He was extremely knowledgeable of Audi and cars in general. Pete was enthusiastic and energetic throughout the process. We appreciated his patience in explaining the technical features of the vehicle. More

Service was great Had a number of issues with the car including a leak which was fixed. Also was told that I really didn't have to buy new tires but to wait until they Had a number of issues with the car including a leak which was fixed. Also was told that I really didn't have to buy new tires but to wait until they truly needed replacing.. More

"Driven by Trust" sums it up nicely! My recall SERVICE VISIT WAS MADE EASY THANKS TO A VERY CARING AND PROFESSIONAL TEAM. MY ALLROAD WAGON WAS DELIVERED BACK TO ME IN BETTER CONDITION TH My recall SERVICE VISIT WAS MADE EASY THANKS TO A VERY CARING AND PROFESSIONAL TEAM. MY ALLROAD WAGON WAS DELIVERED BACK TO ME IN BETTER CONDITION THAT WHEN I DROVE IN.. JUST ONE MORE DETAIL THAT KEEPS ME DEVOTED TO THE DEALERSHIP. THANKS AGAIN! More

TTS purchase great service again - my go to place to get great service and attention. love the TTS and the service from Raquel and Joe. Highly recommend great service again - my go to place to get great service and attention. love the TTS and the service from Raquel and Joe. Highly recommend More