Hoffman Audi of New London
New London, CT
Filter Reviews by Keyword
By Type
Showing 500 reviews
Termine purchase of 2016 A3 Clint and Bob did a great job! They were very knowledgeable with Audi products and professional in handling all questions. Provided hands on detail ex Clint and Bob did a great job! They were very knowledgeable with Audi products and professional in handling all questions. Provided hands on detail examples on how to the Audi car software More
amazing Mark Step and team were so accommodating to my work schedule. I had a quasi-emergency and they squeezed me in on a Saturday ad had me out in under one Mark Step and team were so accommodating to my work schedule. I had a quasi-emergency and they squeezed me in on a Saturday ad had me out in under one hour More
New Customer Just relocated to Connecticut from New York and needed to service my Audi. My neighbor suggested Hoffman. I was not disappointed. I had a minor leak Just relocated to Connecticut from New York and needed to service my Audi. My neighbor suggested Hoffman. I was not disappointed. I had a minor leak form my previous oil change. The issue was addressed immediately. Everyone was courteous and knowledgeable. Aaron helped me with my loaner car as well. More
recent purchase Our recent purchase of a pre owned A4 was a positive experience. Pete Deyvlder was our salesperson. He was extremely knowledgeable of Audi and cars in Our recent purchase of a pre owned A4 was a positive experience. Pete Deyvlder was our salesperson. He was extremely knowledgeable of Audi and cars in general. Pete was enthusiastic and energetic throughout the process. We appreciated his patience in explaining the technical features of the vehicle. More
Very responsive, resolved recall. Was easy to make an appointment, loaner car was available at no charge. Recall Work was done on time with no issues. Dealership was clean and people Was easy to make an appointment, loaner car was available at no charge. Recall Work was done on time with no issues. Dealership was clean and people were friendly. More
Service was great Had a number of issues with the car including a leak which was fixed. Also was told that I really didn't have to buy new tires but to wait until they Had a number of issues with the car including a leak which was fixed. Also was told that I really didn't have to buy new tires but to wait until they truly needed replacing.. More
"Driven by Trust" sums it up nicely! My recall SERVICE VISIT WAS MADE EASY THANKS TO A VERY CARING AND PROFESSIONAL TEAM. MY ALLROAD WAGON WAS DELIVERED BACK TO ME IN BETTER CONDITION TH My recall SERVICE VISIT WAS MADE EASY THANKS TO A VERY CARING AND PROFESSIONAL TEAM. MY ALLROAD WAGON WAS DELIVERED BACK TO ME IN BETTER CONDITION THAT WHEN I DROVE IN.. JUST ONE MORE DETAIL THAT KEEPS ME DEVOTED TO THE DEALERSHIP. THANKS AGAIN! More
TTS purchase great service again - my go to place to get great service and attention. love the TTS and the service from Raquel and Joe. Highly recommend great service again - my go to place to get great service and attention. love the TTS and the service from Raquel and Joe. Highly recommend More
I will come from anywhere to buy/lease a car here I appreciated the fact that Raquel was actually more knowledgable than I about the different Audi cars. When you spend many days researching, it is f I appreciated the fact that Raquel was actually more knowledgable than I about the different Audi cars. When you spend many days researching, it is frustrating if the sales staff knows less about the car and its competitors then the buyer. At BMW and Mercedes, it was my experience that they just made stuff up of what the buyer wanted to hear. Raquel gave us enough space to explore what was important to us but also kept us focused on making up our mind. In the end, the choice was between a Porsche Macan or an Audi A5 (Sportback). While I love the Audi, ultimately choosing the vehicle was certainly influenced by Raquel's professionalism. Audi's slogan "Practically Seductive" for the Sportback hits the nail on the head because it offers a lot of flexibility and room in a sexy package. Besides Raquel, Bob and Robert have been very professional and friendly as well. They made us feel like we are part of a family. Thank you, Jens More
The Absolute Best Dealership ever!!!!! I can't even begin to put into words how amazing this dealership is and all the wonderful staff that makes up this establishment. I had the most amazi I can't even begin to put into words how amazing this dealership is and all the wonderful staff that makes up this establishment. I had the most amazing experience from the moment I first walked in to the moment I drove my new car off the lot. Thank you all so very much !!! More