Hoffman Audi of New London

Honest Dealership After visiting numerous Audi dealerships in the Boston area and leaving unhappy from all of them I started calling around to broaden my search. I came After visiting numerous Audi dealerships in the Boston area and leaving unhappy from all of them I started calling around to broaden my search. I came across Hoffman and was impressed from the first call. Hoffman had the S5 prestige sportback I was hunting down. All questions were answered via email and phone in timely fashion and honest answers were given. After making the 2 hour drive to Hoffman, I was taken very well care of and the honesty of cost and need continued with the business manager- he didn't try to sell me everything as he knew some products were not geared towards me. I appreciate honesty in this difficult business. Not only did Hoffman make leasing a car a rather pleasant experience, they went above and beyond to impress this previous BMW owner. Thanks Hoffman New London!! More

This dealership saved the day! After having had some inept service (45,000 mile) done @ Audi in Naples, my car was put on a carrier to Ct., during which it was obvious that the car After having had some inept service (45,000 mile) done @ Audi in Naples, my car was put on a carrier to Ct., during which it was obvious that the car had a problem. It became undriveable and my carrier offered to drop it off @ Hoffman Audi in New London. They couldn't have been more accomadating. They managed to check over the car, fix the problem, clean it up, and road test it. In so doing, reassuring me that everything was okay. I couldn't have been happier! This is my "Go to Audi Dealer"! More

The Dept. Mgr. When I arrived everything went very smoothly. The driver's airbag was replaced due to the recall. Then came the loaner!!! Once I stepped into it I kn When I arrived everything went very smoothly. The driver's airbag was replaced due to the recall. Then came the loaner!!! Once I stepped into it I knew I would be a nervous wreck. I would have liked to have a smaller car like mine. The car I got was a beauty but I just wasn't comfortable with it. Now if it had been a R8 I would have gotten over it. But over all it went quite smoothly and I thank Mark for that!! More

Great job Dominic and the service team are fantastic! quick friendly service every time, the team is knowledgeable, service was completed in under the time quoted-always helpful and gracious- would recomm quick friendly service every time, the team is knowledgeable, service was completed in under the time quoted-always helpful and gracious- would recommend to everyone. More

First problem taken care of After a dealership in Florida broke a part in my car (an unfortunate accident) while checking out a recall problem, Hoffman fixed it with no problems. After a dealership in Florida broke a part in my car (an unfortunate accident) while checking out a recall problem, Hoffman fixed it with no problems. As a new Audi owner, I find Hoffman of New London to take excellent care of their clientele. They are supportive and helpful. More

Easy Breezy Hoffman Audi ! Purchasing a new Audi 2018 S5 Cabriolet at Hoffman Audi was indeed a breeze ! Excellent phone sales-informative, guiding and accommodating. No muss, Purchasing a new Audi 2018 S5 Cabriolet at Hoffman Audi was indeed a breeze ! Excellent phone sales-informative, guiding and accommodating. No muss, no fuss. Traded my 2013 Audi S5 Cabriolet for an equitable deal all around. Salesperson Chris Zaino delivered the car to my office and was, again, helpful in making the transition from my vehicle's features to many added features in the new Audi. I chose Hoffman Audi over my local Audi dealership as a result of unresponsive sales assistance and follow up with existing clientele...and I am happy to have discovered Hoffman Audi as a result. More

Very Pleased with the Service Completed Making the appointment was very quick and the Service Dept was ready for us when we arrived. They took the car in and a few hours later gave us a cal Making the appointment was very quick and the Service Dept was ready for us when we arrived. They took the car in and a few hours later gave us a call that it was ready. They reviewed everything they had done with us and told us when the next service was needed. The Service Personnel were welcoming and friendly. More

Rock star treatment They treat you like a rock star but not from an awful rock group like Wings but an awesome rock group like Led Zeppelin. If you want to find out how They treat you like a rock star but not from an awful rock group like Wings but an awesome rock group like Led Zeppelin. If you want to find out how Robert Plant is probably treated when he brings his car in for service please visit Hoffman Audi. They even let you have a soda, coffee or hot chocolate for the road. Helpful hint: groupies not included. More

automaker recall Excellent service. Friendly people, no time wasted with paperwork.Free loaner car- no charges - Fast service ( from 11 a.m. to 3 p.m.) Our car was cle Excellent service. Friendly people, no time wasted with paperwork.Free loaner car- no charges - Fast service ( from 11 a.m. to 3 p.m.) Our car was cleaned and washed. Greatly appreciated More

air bag recall It was a pleasant experience. I waited while the airbags were being replaced. The waiting are was a bit load. Since it was open it was very hard to sp It was a pleasant experience. I waited while the airbags were being replaced. The waiting are was a bit load. Since it was open it was very hard to speak over the phone. But overall the people in service are great! More