Hoffman Audi of New London

I was very pleased with this dealership. They were so easy to work with, from my first contact with Dalton, to Chris who went above and beyond for me to get out of my current lease so I could buy the car easy to work with, from my first contact with Dalton, to Chris who went above and beyond for me to get out of my current lease so I could buy the car I wanted. Tony was also a pleasure to work with on my financing and getting me the wheels I needed! I could tell everyone at this dealership works together for their customers and they do want to make you part of their family - you are not just a number here. I highly recommend working with them if you are looking for your next car. More

We purchased two cars in two days from this dealership. They went above and beyond. From the first time we went to "just look" until we took delivery of our second car, everyone was so helpful ad accommoda They went above and beyond. From the first time we went to "just look" until we took delivery of our second car, everyone was so helpful ad accommodating. I highly reccomend this dealership. Jayden was our sales woman, she was great! Chris the sales manager helped to answer any questions we had. Robert in finance was fantastic! Tony, the GM was amazing. As a whole this team made it all work. We will definitely be back in the future! More

Dalton was very knowledgeable and professional salesman. Tony G also very professional very fair with trade, overall service impeccable. Tony G also very professional very fair with trade, overall service impeccable. More

Called to cancel my extended warranty which I was told I could. Called multiples times and got the run around. Horrible service after the sale. could. Called multiples times and got the run around. Horrible service after the sale. More

Working with Tony and his team was truly an EXCEPTIONAL and EXCELLENT experience. Tony went above and beyond to make sure he found the perfect car that I was looking for which made my buying experience pos and EXCELLENT experience. Tony went above and beyond to make sure he found the perfect car that I was looking for which made my buying experience positive and delightful. Tony even spent time with my son while he too asked many questions about the car. His patience, professionalism and positive energy is undoubtedly an asset to this company. As I transitioned through the purchase of my new used car, Tony assured me that his team; Robert and Dalton would also deliver exceptional customer service and that they did! Robert confidently explained the various forms which made for easy signing and stress free. Dalton gave great details on how to get started with the newer technology. The professionalism and qualities in each of these three gentlemen's characters made the car buying experience effortless from beginning to end to the moment I drove away. The customer service here is outstanding and is what sets this dealership apart from others. This is where you want to go to buy your next vehicle. These guys know how to turn an average experience into a remarkable experience making it seem so natural and effortless where you will want to come back and do business with them again and again. More

Hands down the best dealer I’ve ever worked with! Just purchased a new vehicle thru their salesperson Jessica and she was super awesome and on top of her game! She took care of me from the start and made purchased a new vehicle thru their salesperson Jessica and she was super awesome and on top of her game! She took care of me from the start and made sure I left with the car I really wanted! Her managers Robert and Tony were really awesome also! Great team over at Hoffman Audi of NL. They all take care of you like family! Look forward to doing more business with them in the future. Thanks guys for everything! More

Absolutely the best experience I have ever had buying or leasing a car. Dalton was extremely knowledgeable in completing the sale and Robert accommodated me in completing the finances. They worked well toge leasing a car. Dalton was extremely knowledgeable in completing the sale and Robert accommodated me in completing the finances. They worked well together making the purchase of our second Audi Q5 a completely positive experience. Both associates were knowledgeable in their fields, personable, highly professional and made the entire experience exceed far above my expectations. I look forward to servicing my new car at your dealership in the future. More

Absolutely Amazing Experience.The professionals did an Absolutely Amazing Experience. The professionals did an great job getting me into the car I wanted. They worked seamlessly, making the experience fun Absolutely Amazing Experience. The professionals did an great job getting me into the car I wanted. They worked seamlessly, making the experience fun as well. More

I went to another dealer that was closer to me first and didn’t receive a positive experience. Then I found Hoffman Audi, and they really gave me the personal touch. Everyone I interacted with there from didn’t receive a positive experience. Then I found Hoffman Audi, and they really gave me the personal touch. Everyone I interacted with there from the sales associate to the sales manager, the business manager, and the general manager were all wonderful. If you’re looking for an Audi you can’t go wrong with them. More

amazing experience! Had Jessica as a sales associate and she was wonderful to work with! Very personable and knowledgeable. The entire team was great In assisting me and made me feel welcomed and not rushed she was wonderful to work with! Very personable and knowledgeable. The entire team was great In assisting me and made me feel welcomed and not rushed! The finance manager Rob went over everything with me in detail and allowed me to take all the time I needed to review the paperwork. Would recommend this dealership to anyone! More