Hoffman Audi of New London

Purchased our 5th Audi here which was my wife's 3rd A4. Deal was fair, salesman Ken is great to deal with and nice to converse with, he has been a constant there which keeps me returning. Bob closed the de Deal was fair, salesman Ken is great to deal with and nice to converse with, he has been a constant there which keeps me returning. Bob closed the deal and was very patient explaining questions on all documents related to the deal. Bob was the best business manager we have dealt with at this dealership. Although I tried to put a deal together for my 6th Audi, 3rd A6, but just couldn't get that "great" deal and as a result found one elsewhere. The GM Joe Thomas expressed his concern about losing a long-term customer and actually spoke with my wife and I about this in person making this a learning experience for all of us. The service here has always been great whether is has been for warranty or routine service. I will continue to service my A4 and A6 here and consider this dealership in three years for my next two Audi's. More

Bob Cope was outstanding to work with on the servicing and upgrade of my 2011 R8 Spyder to a Stasis Challenge Extreme package. He was always communicating progress, provided on-going pictures and gave me and upgrade of my 2011 R8 Spyder to a Stasis Challenge Extreme package. He was always communicating progress, provided on-going pictures and gave me specficis on timing and aspects of the progress. He delivered my vehicle on time, within budget and it is amazing. I have produced an album of the car's project and will be keeping it in the vehicle. I could not have been more impressed on how he coordinated all the aspect of this amazing project At the same time he and Peter DeVylder worked with me on leasing a new 2012 A-7. Peter provided me with a test drive experience that I loved. Bob found the car with the equipment I wanted in the colors I could agree on and we concluded the transaction last week. Every aspect was done with professionalism and in an outstanding manner by both Bob snd Peter. Peter delivered the car, went through all the techonly and systems aspects and both followed up in the next few days to see if I had any questions. While not the exhileration of the R8 spyder I do love the ride and technology within the A7. Great esperience all around. I will definitely be back and recommend this dealership and these individual without hesitation. Truly an excellent experience on both aspects. David Marks--West Hartford, Ct More

I had a great experience finding my new A3 at Hoffman audi. The guys searched the entire eastern seaboard to find the car i wanted and had it driven in over a holiday weekend. Truly above and beyond. audi. The guys searched the entire eastern seaboard to find the car i wanted and had it driven in over a holiday weekend. Truly above and beyond. They also matched my local credit union's financing rate and were competitive on my trade in. Not to mention handling all of my out of state taxes and tags. I recommend them to other buyers, especially those searching for hard to find models. More

Ken was wonderful. Spirited, friendly, efficient and professional. Just completely on point. Joe Thomas was great too. I had only an hour to test drive and do all the paper work when I purchased the car professional. Just completely on point. Joe Thomas was great too. I had only an hour to test drive and do all the paper work when I purchased the car. When I arrived, Ken and Joe were completely prepared and had me out of there in an hour. Ken delivered our car to us and spent extra time with me explaining all of the cars systems. He went WAY out of his way to make sure we had an excellent experience. And WE LOVE OUR NEW Q7. More

I recently purchased a certified pre-owned 2008 Audi TT. I had not planned on purchasing a car for myself, but noticed a BEAUTIFUL TT convertible sitting in the parking lot and could not resist checking it I had not planned on purchasing a car for myself, but noticed a BEAUTIFUL TT convertible sitting in the parking lot and could not resist checking it out. A very pleasant salesman, Ken Frey asked if I wanted to test-drive the car. I was amazed by the quality, maneuverability, and attention to detail on this car. Ken was an extremely friendly, knowledgeable, and helpful salesperson. Ken worked with Joe Thompson, general manager, to come up with a very workable arrangement for me to trade in my previous car and purchase the Audi TT. Ken arranged to have the car ready for me in less than 3 days, including the simonizing/teflon-coating the car interior and exterior. On the day I took possession of the TT, Bob Cope, financial manager, insured that I fully understood each of the many documents that required review and signing. I have experienced the highest level of professionalism and pleasant demeanor from all members of the Hoffman Audi of New London, CT team. I highly recommend this dealership. And, I have discovered what a wonderful car the Audi is. More

My experience with dealers (wide range of cars and years) when it came to service has always left me with a bad taste in my mouth and searching for independent service. Having recently purchased a previousl when it came to service has always left me with a bad taste in my mouth and searching for independent service. Having recently purchased a previously owned Audi TT from a nonAudi dealer, and having recently moved to the area, I sought out Hoffman Audi,New London for a service need. I was wowed with the friendly reception that I received from all staff, the timeliness of service, the resolution of my problem in a way that exceeded my expectations both in time and price. In short, I was wowed and will be back. More

It has been my pleasure purchasing a vehicle from Hoffman Audi of New London. Ken (sales person) and Bob (sales manager) have been very friendly and professional. I would not hesitate to purchase from them Audi of New London. Ken (sales person) and Bob (sales manager) have been very friendly and professional. I would not hesitate to purchase from them again. More

Ordered an 2011 Audi Q7. Worked with Bob on and off for a year as a I looked at various Audi cars. Once settled on a Q7 and ordered it, Bob said it would be in the first week of June and it was. First ti a year as a I looked at various Audi cars. Once settled on a Q7 and ordered it, Bob said it would be in the first week of June and it was. First time ordering a car, worth the wait, Bob made the wait a bit easier. Picked up the car Carlos showed me the ins and outs. Awesome vehicle, awesome dealership. More

Mark was very responsive to my requests and was timely in completing the service. Have had my Audi's serviced there for 13 years. thanks completing the service. Have had my Audi's serviced there for 13 years. thanks More

Carlos was honest, straight forward and hardworking. I would recommend him to all of my friends. You are lucky to have him on your team. Carol R would recommend him to all of my friends. You are lucky to have him on your team. Carol R More