Hoffman Audi of New London

We had very good experince Oveall nice experince with the staff management. They explain all details about Audi q5.we are happy to have this car we will recomend about this p Oveall nice experince with the staff management. They explain all details about Audi q5.we are happy to have this car we will recomend about this place to our family and friends. More

5,000 check up After I picked up my car, I was pretty much happy with everything BUT I don't think they vacuumed or washed my car. Outside of car did not looked was After I picked up my car, I was pretty much happy with everything BUT I don't think they vacuumed or washed my car. Outside of car did not looked washed at all. More

Enjoyable experience I've been dealing with the same local dealership for new car purchases for the past twenty five years with zero problems with each and every purchase. I've been dealing with the same local dealership for new car purchases for the past twenty five years with zero problems with each and every purchase. The Audi Q5 caught my eye but it's not in the family of autos offered by this dealership. I was pleasantly surprised to have met Ken Frey and Bob Cope of Hoffman Audi of New London. I wasn't hassled or pressured into the purchase and was treated with the courtesy expected from a hig end dealership. I was extremely pleased with the entire process. More

Battery Replacement I found my service to be exemplary. No more no less. Very pleased and made me feel proud to own my Audi. I shall own another in the future I found my service to be exemplary. No more no less. Very pleased and made me feel proud to own my Audi. I shall own another in the future More

First Service Dominic and the Hoffman Team were great! After purchasing the car in April (another wonderful experience) we took it in for the 1st service and the se Dominic and the Hoffman Team were great! After purchasing the car in April (another wonderful experience) we took it in for the 1st service and the service was completed as promised, loaner was clean and when traffic was all backed up, Dominic made arrangements for us to keep the loaner until the next morning. More

Purchase of 2016 Audi A6 We had previously been researching new Audi's and had a fair idea of what we were looking for. Upon our arrival at the New London Dealership we were We had previously been researching new Audi's and had a fair idea of what we were looking for. Upon our arrival at the New London Dealership we were immediately greeted by Raquel Blonshine. Raquel presented a very professional manner yet was easy to talk to. She arranged for our test drive and was quite knowledgable regarding the Audi brand and the features of our particular vehicle; Audi A6 3.0T Supercharged sport package, winter package, etc. After further consideration and discussion with Raquel, my wife and I decided to purchase that vehicle. She also helped to arrange our financing. Two days later, our Audi was ready. We meet with Raquel, who then referred us to Bob Duncan, who explained the service options and financing. Bob was great and the process went very smoothly. Bob spent a lot of time with use going over the different service contracts, and other extras. We decided to go with the package that offered us piece of mind and the greatest value for protecting our purchase. Both Raquel and Bob worked hard for our business, made the process smooth and comfortable, and both earned our respect. This was probably the best car - purchasing experience we have had. The dealership itself is extremely upscale and comfortable, with complementary Starbucks coffee machine, beverages and snacks. Even the coffee was great. We will be back! More

Experts on service! Mark Steponaitis and his team in the Service Center have been the reason I have fallen in love with the "Audi Experience". There has never been a tim Mark Steponaitis and his team in the Service Center have been the reason I have fallen in love with the "Audi Experience". There has never been a time that I needed something that Mark hasn't said "come right in and we'll get you taken care of", and that has been fantastic. More

Fair enough if you do your research ahead of time. The overall process was streamlined and straightforward; I probably should have received a better offer. Be sure to check the car over before you take The overall process was streamlined and straightforward; I probably should have received a better offer. Be sure to check the car over before you take it home otherwise you're responsible for whatever you may happen to find wrong with the car. Don't let the employee installing your license plates over-tighten the bolts... More

Convenient and Simple The service center makes it so easy to get work done on your vehicle. You can set-up the service via email with your representative. If your service i The service center makes it so easy to get work done on your vehicle. You can set-up the service via email with your representative. If your service is fast, their waiting room is clean, great coffee and in the morning, they give free breakfast sandwiches. You can also set-up a curtesy car. You can literally be in and out in less than 5-10 min. Most important, I have always paid exactly what they quoted. More

Great experience in every way! I took my 2012 Audi A6 in for service last week and I'm pleased to say, this has been another great experience with Dominic and the staff at Hoffman A I took my 2012 Audi A6 in for service last week and I'm pleased to say, this has been another great experience with Dominic and the staff at Hoffman Audi. Previously, I had my 2006 A6 serviced there as well and it has always been easy, professional and friendly. The level of accommodation is exceptional- they will do whatever they can to make it an exceptional visit. Though I receive offers from other Audi dealers to service my A6, mine will be going to Hoffman in New London! More