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Hoffman Audi of New London

New London, CT

4.9
500 Reviews

490 Broad St

New London, CT

06320

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Showing 500 reviews

February 09, 2016

Hoffman Service - Above and Beyond I have purchased 4 Audi cars from Hoffman, 2008 A4, 2013 TT, 2015 TTS and 2015 Q3. I have had nothing but outstanding services and personalized attent More

by Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Mark Steponaitis, Dominic Parker
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello Griffin, Thank you for continuing to choose Hoffman Audi of New London for your vehicle purchases. We truly appreciate your feedback on Mark, Dominic and Bob. They are a great team that is always happy to ensure you have a vehicle that is running safely and efficiently. We are here for you when ever you need us and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2016

Mark and his team Mark and the entire service team are top notch! I am always greeted by name and from the initia call to make an appointment to picking up my car I alw More

by MLH.1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello MLH.1313, We appreciate you sharing your feedback on Mark and our service team. We value what our customers have to say and are so pleased to read about your experience with us and that you love your Audi! Thank you for choosing Hoffman Audi of New London. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2016

Hoffman Audi service I have always enjoyed the professionalism of Marc Steponaitis, he is one of the reasons I keep servicing my a4 at Hoffman audi. They also provide hig More

by AMOORE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello AMOORE0, Thank you for trusting Hoffman Audi of New London to service your A4! Mark is always happy to ensure an exceptional experience and a loaner when they are available. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 05, 2016

My New Car! :) Love my new car!! I had a great experience w Hoffman Audi in New London! All the guys I worked with were professional, attentive & knowledgeable.. More

by PLUZ77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Robert Duncan, Clint Riley
Feb 10, 2016 -

Hoffman Audi of New London responded

Hi PLUZ77, Thank you for choosing Hoffman Audi of New London. We are thrilled to read that you love your new car and you had a great experience with our team. We look forward to seeing you again at your next service visit! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 28, 2016

Audi service Hoffman Audi of New London does everything to make your experience a nice one. The loaner cars are practically new, they wash your car after service, More

by ISIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 04, 2016 -

Hoffman Audi of New London responded

Hello ISIT, We appreciate your positive feedback on our service team. They are dedicated to providing an excellent and seamless experience. Thank you for choosing Hoffman Audi of New London and see you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2016

5000 mile service Went in for 5000 mile review. Service manager was thorough and fast. Bought me breakfast and a coffee cup custom made for the A 6. Excellent service More

by GAUDELLI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 04, 2016 -

Hoffman Audi of New London responded

Hi GAUDELLI13, Thank you for trusting Hoffman Audi of New London for your vehicle's 5,000 mile service. We are pleased to hear that you enjoyed your breakfast and were back on the road quickly. We appreciate you and look forward to your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2016

excellent customer service Christ, Bob C and Bob D are great and easy to work with. They respond my questions and requests quickly and courtesily. Thanks! I will come back. More

by XINBO98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Robert Duncan, Chris Zaino
Feb 04, 2016 -

Hoffman Audi of New London responded

Hello XINBO98, Thank you for choosing Hoffman Audi of New London! We are pleased to read your feedback on Chris, Bob C and Bob D. They are a great team that is committed to providing a one of a kind experience. Thank you for sharing your story and see you again. Sincerely, Sara Scribner, Reputation Management specialist, Hoffman Auto group. Driven by Trust.

January 25, 2016

Superb Service The appointment process easy and representatives are personable and professional. Communications regarding vehicle status are excellent. Vehicle was r More

by BUZZ.HANCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol, Dominic Parker
Jan 25, 2016 -

Hoffman Audi of New London responded

Hi BUZZ.HANCOCK, Thank you so much for choosing Hoffman Audi of New London! We are committed to providing an exceptional experience as well as delivering a nicely washed car. We look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2016

Service is great as usual Always high quality service I wouldn't go anywhere else From buying the car to servicing the car Experiance had been great More

by CYRDRYWALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jan 25, 2016 -

Hoffman Audi of New London responded

Hello CYRDRYWALL, Thank you for trusting Hoffman Audi of New London. Your satisfaction is important to our team and we are pleased to read that you always experience a high quality service. We appreciate you and look forward to your next service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2016

Exceptional dealership The whole experience was painless, with exceptional service. Loaner car was ready, and I was in and out in less than 10 minutes. Great, great old fash More

by BRADSTONE.USA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter DeVylder, Dominic Parker
Jan 21, 2016 -

Hoffman Audi of New London responded

Hi BRADSTONE.USA, Thank you for choosing Hoffman Audi of New London! We are glad to hear your experience was painless and you were back on the road quickly. See you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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