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Hoffman Audi of New London

New London, CT

4.9
500 Reviews

490 Broad St

New London, CT

06320

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Showing 500 reviews

March 17, 2023

Bought and service my S4 at Hoffman - service with Sean is the best, always ready to help get your car in and out with the work done right More

by Ray921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zaino, DeJohn Fernandes
Mar 17, 2023 -

Hoffman Audi of New London responded

Ray, your review is everything we hope to see! We're overjoyed Sean could be the ideal service consultant for you. Thank you for being a loyal Hoffman Audi of New London customer!

February 05, 2023

Having my car serviced at Hoffman Audi of New London was a great experience. Not only they were fast with everything (scheduling, service) but the quality of their work was outstanding. Sean went out of h More

by Dino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 06, 2023 -

Hoffman Audi of New London responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Sean and the Hoffman Audi of New London team. Drive safely, and we hope to see you back again down the road!

January 21, 2023

Friendly staff, greeted at the door. Comfortable area to wait for car. Estimated time was accurate for service needed. Car was washed inside and out! Overall happy with service departmen More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeJohn Fernandes
Jan 23, 2023 -

Hoffman Audi of New London responded

Cathy, thank you for the review! We appreciate the kind feedback and hope to see you again at Hoffman Audi of New London. Safe travels!

August 16, 2022

I purchased my Audi A3 from a dealer in Vermont however needed to get it serviced this past week in Ct. Went to Hoffman Audi in New London...incredible service. This is the best Audi service experience I h More

by Mike G...
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lewis
August 15, 2022

We recently purchased an AUDI 3 from Hoffman AUDI New London. Positive experience all around, Dalton, Tony, and Robert were incredibly helpful and qualified to guide us through the purchase process. Woul More

by seav327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Duncan, Tony Garofalo, Dalton Parrow
May 08, 2022

I just purchased a 2021 Q3. I was very pleased with this dealership (Hoffman Audi of New London). They were very knowledgeable, nice and helpful. I worked with James Casey and R More

by Francis Rajamohan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Casey, Robert Duncan
May 07, 2022

I just purchased a new RSQ8 from Hoffman Audi in New London! Exceptional experience with the staff at Hoffman Audi New London! Tony (gm) Dalton ( sale specialist) and Robert ( Business manager) were p More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ( Business Manger), T.J. Zongol, Robert Duncan, Chris Zaino, Clint Riley, Patrick Brady, Tony Garofalo, DeJohn Fernandes, Kayla Berry, Jessica Liberio, Dalton Parrow
February 21, 2022

A flawless experience at the dealership. Dalton took care of us from the onset. Everyone was great. (And they are dog friendly). More

by Pntw34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Duncan, Chris Zaino, Tony Garofalo, Dalton Parrow
February 08, 2022

I was very pleased with this dealership. They were so easy to work with, from my first contact with Dalton, to Chris who went above and beyond for me to get out of my current lease so I could buy the car More

by rcraveiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Duncan, Chris Zaino, Tony Garofalo, Dalton Parrow
December 24, 2021

We purchased two cars in two days from this dealership. They went above and beyond. From the first time we went to "just look" until we took delivery of our second car, everyone was so helpful ad accommoda More

by debbi0630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayden Harkness, Robert Duncan, Chris Zaino, Tony Garofalo
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