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Hoffman Audi of New London

New London, CT

4.9
500 Reviews

490 Broad St

New London, CT

06320

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Showing 500 reviews

February 19, 2016

All-Star Service Starting with Mark and continuing with Kyle and then Dominick, the team were very responsive and took great care of me. Clean car afterwards too! More

by MATT9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Mark Steponaitis, Dominic Parker
Feb 22, 2016 -

Hoffman Audi of New London responded

Hi MATT9, We appreciate you sharing your feedback on the all-star service you experience. Our Audi team is always happy to ensure your vehicle is running efficiently and your car is returned to you nicely washed. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 17, 2016

service Mark Steponaitis was great , this was the best experience I ever had a dealership. Mark is very pleasant and knowledgeable. I was extremely impressed More

by JGROSSI537
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 22, 2016 -

Hoffman Audi of New London responded

Hi JGROSSI537, Thank you for choosing Hoffman Audi of New London and sharing your feedback on Mark. We are pleased to read that you had the best experience at our dealership. Our team is always here for you to ensure your vehicle is running efficiently. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 17, 2016

Highest level of service at Hoffman Audi The people at Hoffman Audi, New London are great. They are fast and professional, and do a great job on my car. They take service to a new level, I re More

by benzoiv4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, T.J. Zongol, Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hi benzoiv4, Thank you for choosing Hoffman Audi of New London service! We are pleased to read your feedback on our service team. Your satisfaction is extremely important to our team and we are glad they were able to find your long lost Oakley sunglasses. We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 16, 2016

Excellent personnel All very professional but yet not above you, personnel. Good follow up by salesman and sales manager. Very comfortable experience in all aspects of More

by PHIL4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter DeVylder
Feb 17, 2016 -

Hoffman Audi of New London responded

Hello PHIL4, Thank you for choosing Hoffman Audi of New London for your recent purchase. We truly appreciate your feedback on our sales consultant Peter. Our sales team is here to ensure you have an exceptional experience at every visit. We look forward to seeing you again and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 15, 2016

Audi s3, 1st service Extremely satisfied with the service from the dealership, everyone is friendly and more than willing to answer questions, etc. car was done Ina timely More

by DLTMAC77
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 17, 2016 -

Hoffman Audi of New London responded

Hello DLTMAC77, Thank you for choosing Hoffman Audi of New London and letting us know about your experience. Mark is always happy to ensure your vehicle is running efficiently and you are back on the road quickly. We look forward to servicing your S3 again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 13, 2016

service Happy with service.Work done on time and got a call when the work finished.Got a loaner.Courteous service and no complaints.Will see soon. More

by NKAMIREDDY
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hello NKAMIREDDY, Thank you for choosing Hoffman Audi of New London service! Our staff is dedicated to providing an exceptional experience at every visit and we are pleased to read you are completely satisfied. We look forward to serving you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 11, 2016

Audi Q5 Hoffman Audi of New London service what they sell. They are always available to top off any fluids need for your car at no cost to the customer. More

by HUNTER4067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hi HUNTER4067, Thank you for choosing Hoffman Audi of New London to service your Q5. Our service team is always here to ensure your vehicle is running beautifully for the years ahead. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 11, 2016

Audi AllRoad lease Excellent interface with sales and financing options..I am now very brand loyal .my second car with this dealership and I anticipate using them again More

by JOE.RHODES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Mark Steponaitis, Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hi JOE, We are pleased to read about your experience with Bob, Dominic and Mark. We value your customer loyalty and appreciate that you continue to choose us when purchasing or servicing your vehicle. We trust you are enjoying your new AllRoad and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

professional, punctual, courteous Excellent all around. A pleasure! Would return anytime. The entire process was professional, punctual, courteous and even in the middle of a snow st More

by KSHLUGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 10, 2016 -

Hoffman Audi of New London responded

Hi KSHLUGER, Thank you for choosing Hoffman Audi of New London service. We are pleased to read that your visit was excellent from start to finish. Our service team is always happy to ensure your vehicle is running safely and efficiently even in the middle of a snow storm! Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Another happy customer! Raquel and her entire staff were great to work with. Their professionalism and knowledge is second to none. I would happily recommend Hoffman Audi to More

by BENFAUBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello BENFAUBERT, Thank you for choosing Hoffman Audi of New London. We value what our customers have to say and appreciate you sharing your story with others. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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