Hoffman Audi of New London

Pleasantly Surprised I inquired about a used car on the lot and was called within a few minutes about the car. When I arrived I was pleasantly surprised by the attention a I inquired about a used car on the lot and was called within a few minutes about the car. When I arrived I was pleasantly surprised by the attention and professionalism without any pushy attitude. Bob and Chris were very busy but still took the time to sit with me and negotiate a fair deal with no pressure. I highly recommend Hoffman Audi! More

Professional, Efficient and very personable. No issues visiting this facility. Timely and efficient service made this a pleasure. You could tell that the pleasant telephone conversation with Mark No issues visiting this facility. Timely and efficient service made this a pleasure. You could tell that the pleasant telephone conversation with Mark would lead to a great visit at the store. More

Excellent Sales Experience This is my second purchase from this dealership and Peter. Peter knows what I like and gets things accomplished quickly. Even my seats were preset c This is my second purchase from this dealership and Peter. Peter knows what I like and gets things accomplished quickly. Even my seats were preset correctly! More

Excellence at its best I have had numerous awful experiences with Hoffman Audi of Hartford, which I have bought two A4's from in the past. Hoffman Audi of New London is an e I have had numerous awful experiences with Hoffman Audi of Hartford, which I have bought two A4's from in the past. Hoffman Audi of New London is an exemplary model which not only rei statutes my trust in the Hoffman family, but the Audi brand. This dealership went above and beyond to not only remedy the issues I had with Hoffman of Hartford, but to remind me what it means to be an Audi owner. Steve and the entire team at Hoffman New London have created a business model worthy of emulation. Well done gentlemen. More

Consistently Good HNL service has been excellent for my Q7. I never have trouble with scheduling when convenient for me and the work is done right the first time. HNL service has been excellent for my Q7. I never have trouble with scheduling when convenient for me and the work is done right the first time. More

Excellent experience. Having decided on what type of car we wanted we worked with Raquel and found a great car at a great price! The dealership makes you feel very welcome Having decided on what type of car we wanted we worked with Raquel and found a great car at a great price! The dealership makes you feel very welcome and listen to your wants, needs, and desires then helps you through making it happen. More

Tires Feathering, 2014 A4 September 2015 I took my car in because the tires were feathering. This should not be happening at 17000 miles. Needless to say, Tom the service rep s September 2015 I took my car in because the tires were feathering. This should not be happening at 17000 miles. Needless to say, Tom the service rep said the tires are only rated for 20 to 30k anyway. Anybody who has experienced feathering knows that it only gets worse. The car use to be a pleasure to drive. You spend good money on a car like this you expect more. Not happy More

Outstanding Customer Service The service team at Audi of New London has always given great customer service. They go out of their way to make sure you are completely satisfied. D The service team at Audi of New London has always given great customer service. They go out of their way to make sure you are completely satisfied. Dominic Parker does an excellent job with his clients. More

Always awesome service Hoffman Audi of NL is the epitome of classy service that one expects when buying a luxury car. Awesome service and always receive awesome experience! Hoffman Audi of NL is the epitome of classy service that one expects when buying a luxury car. Awesome service and always receive awesome experience! More

Always perfection Mark Steponaitis goes out of his way to ensure that the servicing of our Audi goes smoothly. He is an asset to the Hoffman Audi family. Mark Steponaitis goes out of his way to ensure that the servicing of our Audi goes smoothly. He is an asset to the Hoffman Audi family. More