Back

Hoffman Audi of New London

New London, CT

4.9
500 Reviews

490 Broad St

New London, CT

06320

Directions

By Type

Showing 500 reviews

June 18, 2016

great people outstanding staff this is my thrid AUDI....What else can i say.........My new TTS TURNS HEADS,,IT IS ALMOST EMBARASING...BUT I WI'LL DEAL WITH IT AND SECRETLY I LOVE A More

by EGCMC1140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Raquel Blonshine, Chris Zaino
Jul 13, 2016 -

Hoffman Audi of New London responded

EGCMC1140, Thank you for choosing Hoffman Audi of New London to purchase your third Audi! We have a great team that is dedicated to ensuring you are completely satisfied with your vehicle. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 17, 2016

All fine. Great service and pleasant staff, but too many words needed to fill this space.enough already I said it all.twenty five is too lond More

by CSCHWARTZ514
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

Hello CSCHWARTZ514, Thank you for choosing Hoffman Audi of New London to keep your Audi well maintained and running most efficiently. We appreciate your feed back and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 17, 2016

New Car Delivery Very professional and courteous staff. Looking forward dealing with Hoffman with other purchases. Had excellent follow-up with Clint and will return i More

by SAMKPPL
Recommend Dealer
Yes
Employees Worked With
Clint Riley
Jul 13, 2016 -

Hoffman Audi of New London responded

SAMKPPL, Thank you for choosing Hoffman Audi of New London to purchase your new Audi! We appreciate that you trusted the knowledge and dedication of our Audi Brand Specialist, Clint to ensure you drove home in the exact vehicle you wanted. We look forward to servicing your vehicle for you for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 15, 2016

Solid Dealership I've been taking my A4 to Hoffman since I purchased it in 2014. Their communication is great and the work is always done on time. The use of the loa More

by FIELDCHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

FIELDCHRIS, We truly appreciate your loyalty to our service department for the past two years. Our Audi team is committed to providing an excellent experience while getting you back on the road quickly. We are glad to hear you enjoyed your loaner vehicle and we look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 13, 2016

Great experience I have had many different cars.over my many years of driving and have had them serviced at many different dealerships, Hoffman Audi of New London was More

by TMPHLP101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Jul 13, 2016 -

Hoffman Audi of New London responded

Hello TMPHLP101, Thank you for choosing Hoffman Audi of New London for your service needs. We are so pleased to read that your recent experience was the best by far. Our team is dedicated to providing a quick and efficient visit. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 13, 2016

Leaking oil from engine Dealer diagnosed leaking cam solenoids on my 2006 audi a6 avant. Good communication and explanation of costs to repair. I like the texting feature the More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

Thank you John for trusting Hoffman Audi of New London to address your oil leak. Mark is always happy to ensure you are well informed of your vehicles needs. We appreciate your feedback and are thrilled to hear you like our texting feature. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 08, 2016

Great experience as always Hoffman Audi is great, both taking care of my Audi and buying a used car for a kid. Raquel is great and easy to work with. More

by CAMARRION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine, Robert Duncan
Jun 09, 2016 -

Hoffman Audi of New London responded

CAMMARION, Thank you for sharing your feedback on your recent experience with Raquel. She is always happy to provide a 5-star experience. We look forward to seeing you again. Thank you for choosing Hoffman Audi of New London. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Hoffman Audi: Total Package Was leasing an 2013 A5 Cabriolet. Without hesitation, Peter took me out of the lease, 5 month balance, and put me into a 2016 A5 Cabriolet. My monthly More

by PEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Peter DeVylder, T.J. Zongol, Dominic Parker
Jun 09, 2016 -

Hoffman Audi of New London responded

Hello PEL, Thank you for choosing Hoffman Audi of New London! We trust you are loving your new 2016 A5 Cabriolet. We are pleased to read that Peter was able to get you into a newer Audi with lower payments. We look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Mark Steponaitis - Service God! I cannot speak highly enough about the high quality personal customer service I consistently receive from Mark. He always works with me to triage my More

by DCBell58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jun 09, 2016 -

Hoffman Audi of New London responded

DCBell58, Thank you for choosing Hoffman Audi of New London service. Your feedback on Mark is much appreciated. He is dedicated to ensuring your vehicle is running beautifully at every visit. See you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Fast and Value for Money Service with some nice touches I recently had my winter-tires swapped back to summer-tires. The experience from check-in to check-out was both personal and professional. They've More

by BERNARD.DUNNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Jun 09, 2016 -

Hoffman Audi of New London responded

Hi BERNARD, Thank you for choosing Hoffman Audi of New London for your recent service. We appreciate that you trusted us to put your summer tires on and are glad you were able to enjoy a coke outside on a beautiful day. We look forward to the opportunity to serve you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
31
...