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Hoffman Audi of New London

New London, CT

4.8
502 Reviews

490 Broad St

New London, CT

06320

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Showing 502 reviews

July 19, 2016

Audi Q5 Excellent customer service. It was by far the most pleasant car buying experience of my life! Chris Z was fantastic to work with on this purchase. More

by VDIBIASO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zaino
Aug 04, 2016 -

Hoffman Audi of New London responded

Hello VDIBIASO, thank you for choosing Hoffman Audi of New London for your recent vehicle purchase! We are thrilled to read about your experience working with Chris. Your satisfaction is important to our team and we appreciate your customer loyalty! If you ever have a question about your vehicle or need to have any of the features demonstrated for you again just give us a call. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 18, 2016

Best Expereince they were on time, great quarto cafe and I got some work done, very polite, professional and friendly, I was very pleased and appreciate their service More

by SPILLAY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Aug 04, 2016 -

Hoffman Audi of New London responded

Hi SPILLAY0, thank you for your continued trust in Hoffman Audi of New London to keep your vehicle running safely and efficiently! We look forward to seeing you again! Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 15, 2016

Fixed my car right away My A6 had some software glitch. The center display could not be turned off. I contacted Audi service. They took me in right before they closed for the More

by BDU2K4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol, Dominic Parker
Aug 04, 2016 -

Hoffman Audi of New London responded

Hello BDU2K4, we appreciate your feedback on Dominic and T.J. and are pleased to hear that your A6’s display issue was resolved. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit. Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 15, 2016

Amazing customer service! Hoffman Audi of New London - I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a poten More

by WALLOCKHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Bob Cope, Robert Duncan, Clint Riley
Aug 04, 2016 -

Hoffman Audi of New London responded

Hello WALLOCKHART! Thank you so much for choosing Hoffman Audi of New London for your recent purchase. We are thrilled that you stopped by and worked with our team to find exactly what you wanted. Any time you have a question or have a service need for your new car just let us know. We are here to help keep things running beautifully for the years ahead! Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 14, 2016

Ask for Clint! I had a wonderful experience at Hoffman Audi and cannot recommend them enough. Clint was friendly, knowledgeable, and an all around pleasure to deal w More

by KATHRYNELIZABETH989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Bob Cope, Robert Duncan, Clint Riley
Aug 04, 2016 -

Hoffman Audi of New London responded

Hi KATHRYNELIZABETH989, Thank you for choosing Hoffman Audi of New London and providing us with your feedback about your most recent purchase. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We trust you are loving your new Audi! Let us know any time you have questions or service needs. Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 14, 2016

awesome! Chris was so helpful and made looking for a car easy. He was very good at keeping in touch with us. Overall awesome experience at Hoffman Audi of New More

by kmtford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zaino
Aug 04, 2016 -

Hoffman Audi of New London responded

Hi kmtford, thank you for choosing Hoffman Audi of New London for your recent purchase. We appreciate that you trusted the knowledge and dedication of Chris to ensure your vehicle was exactly what you wanted. We look forward to seeing you again in the future. Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 13, 2016

Above and beyond! Had an issue with my Audi Care contract. Mark Steponaitis went to bat for me and made things right. Now my Audi and I are both happy! More

by LENCOPERTINO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Aug 04, 2016 -

Hoffman Audi of New London responded

Hi LENCOPERTINO, thank you for choosing Hoffman Audi of New London and letting us know your recent visit was a 5-star experience! We look forward to seeing you again. Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 12, 2016

excellent responsive and timely that allowed me to get the car serviced around my schedule. It was actually quicker than I thought it would be. thank you More

by CSANDFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

Hello CSANDFORD, We appreciate your feedback on your recent experience and are pleased to read it was excellent and quicker than expected. Thank you for choosing Hoffman Audi of New London! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2016

Easy and Seamless Our experience was simple and easy. Our salesperson went above and beyond to ensure the vehicle we wanted was ready and delivered with a very minimal More

by TIMCOCHRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine
Jul 13, 2016 -

Hoffman Audi of New London responded

Thank you TIMCOCHRAN for choosing Hoffman Audi of New London and sharing your story! Raquel is dedicated to providing the highest level of customer service. We trust you are loving your new vehicle and we look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 24, 2016

Great Service! High quality customer service is clearly the priority at Hoffman Audi of New London. I am consistently impressed by how thorough and friendly the sta More

by ANGELACLEMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol
Jul 13, 2016 -

Hoffman Audi of New London responded

Hi ANGELACLEMMONS! Thank you for trusting Hoffman Audi of New London service! We value your feedback and appreciate that you trust our team to keep your TT well maintained. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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