Hoffman Audi of New London

Fixed my car right away My A6 had some software glitch. The center display could not be turned off. I contacted Audi service. They took me in right before they closed for the My A6 had some software glitch. The center display could not be turned off. I contacted Audi service. They took me in right before they closed for the day. The next day, they fixed my car very quickly. Like it! More

Amazing customer service! Hoffman Audi of New London - I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a poten Hoffman Audi of New London - I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Clint who informed me that it in fact was still available. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Clint, Joe, Bob and Robert. These guys where outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. The guys went above and beyond when I had questions about about the car, leasing info etc... Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. Amazing customer service! Best regards - Walter More

Ask for Clint! I had a wonderful experience at Hoffman Audi and cannot recommend them enough. Clint was friendly, knowledgeable, and an all around pleasure to deal w I had a wonderful experience at Hoffman Audi and cannot recommend them enough. Clint was friendly, knowledgeable, and an all around pleasure to deal with. I felt that this transaction was completed at my pace, and that I got a great value. The dealership truly embodies their motto "driven by trust" More

awesome! Chris was so helpful and made looking for a car easy. He was very good at keeping in touch with us. Overall awesome experience at Hoffman Audi of New Chris was so helpful and made looking for a car easy. He was very good at keeping in touch with us. Overall awesome experience at Hoffman Audi of New London. More

Above and beyond! Had an issue with my Audi Care contract. Mark Steponaitis went to bat for me and made things right. Now my Audi and I are both happy! Had an issue with my Audi Care contract. Mark Steponaitis went to bat for me and made things right. Now my Audi and I are both happy! More

excellent responsive and timely that allowed me to get the car serviced around my schedule. It was actually quicker than I thought it would be. thank you responsive and timely that allowed me to get the car serviced around my schedule. It was actually quicker than I thought it would be. thank you More

Easy and Seamless Our experience was simple and easy. Our salesperson went above and beyond to ensure the vehicle we wanted was ready and delivered with a very minimal Our experience was simple and easy. Our salesperson went above and beyond to ensure the vehicle we wanted was ready and delivered with a very minimal effort on our part. The entire process was extremely professional and without any hassles. Raquel was pro-active and kept us informed throughout the entire process. Even though we were only purchasing a used vehicle, she gave us her full attention. I highly recommend her and this dealership. More

Great Service! High quality customer service is clearly the priority at Hoffman Audi of New London. I am consistently impressed by how thorough and friendly the sta High quality customer service is clearly the priority at Hoffman Audi of New London. I am consistently impressed by how thorough and friendly the staff is. They take good care of my 2012 Audi TT and it's actually a pleasure to wait there for my car to be serviced. It's just that comfortable. More

Good experience Being upfront and understanding what our intentions were was very helpful. To not be pressured and take it at the pace we wanted was also calming. Being upfront and understanding what our intentions were was very helpful. To not be pressured and take it at the pace we wanted was also calming. More

Excellent service as promised. On time, thorough, pleasant and as promised! Always a pleasure. I would go back anytime. No surprises and car was returned clean and vacuumed. Thank On time, thorough, pleasant and as promised! Always a pleasure. I would go back anytime. No surprises and car was returned clean and vacuumed. Thanks More