Hoffman Audi of New London

Superior Service Recently worked with Dominic an some tire issues. Needed to replace tires on our Audi Q5. He answered all of our questions, he was informative and he Recently worked with Dominic an some tire issues. Needed to replace tires on our Audi Q5. He answered all of our questions, he was informative and he went above & beyond to accomadate us. He is obviously very conscientious & passioate about what he does. Top notch service as always. Car was washed which we didn't expect but thoroughly appreciated. Extremely pleased to have worked with Dominic (and staff behind the scene!) for great care & service. Thank you! More

Excellent as always. This is one of the best dealerships you could ever work with. Sales and Service are always engaged with you whenever you visit. Hoffman is going to This is one of the best dealerships you could ever work with. Sales and Service are always engaged with you whenever you visit. Hoffman is going to be my dealership when I start looking for a another new car. More

Great service experience as always. Scheduling of appointment, pick up of loaner car, and service provided was exceptional. Could not be an easier process. Thank you. as always. Scheduling of appointment, pick up of loaner car, and service provided was exceptional. Could not be an easier process. Thank you. More

Professional with Good Advice Clint Riley was very responsive to our needs throughout the selection and lease process. He worked hard to find us the exact auto we wanted with all Clint Riley was very responsive to our needs throughout the selection and lease process. He worked hard to find us the exact auto we wanted with all accoutrements, color and lease terms. I would highly recommend him as your next dealer. More

Great Experience I went in for my 35,000 mile service and they didn't have a loaner so I decided to kill time by going for breakfast across the street and read the pap I went in for my 35,000 mile service and they didn't have a loaner so I decided to kill time by going for breakfast across the street and read the paper. The dealership called the restaurant and bought my breakfast! Additionally, they finished 30 minutes ahead of schedule and did a great job cleaning the vehicle. More

Best customer service I've ever received I usually leave my A5 and get a loaner. This visit I decided to stay and have a coffee. Starbucks coffee machine, outstanding. Then they offered me a I usually leave my A5 and get a loaner. This visit I decided to stay and have a coffee. Starbucks coffee machine, outstanding. Then they offered me a breakfast sandwich from a deli across the street. Also outstanding. Can't beat this dealer! More

Easy, Peasy Went in for my first service,for 5k and dropped it off and it was taken care of. Easy as can be...and they even vacuumed my car! Great Service!! Went in for my first service,for 5k and dropped it off and it was taken care of. Easy as can be...and they even vacuumed my car! Great Service!! More

Body Shop to Dealer My car was in the body shop for repairs from a recent accident. The Body Shop and Dealer made arrangements to have the car checked after the body wor My car was in the body shop for repairs from a recent accident. The Body Shop and Dealer made arrangements to have the car checked after the body work. Hoffman Audi was extremely helpful with checking the car and returning it to the Body Shop for some further issues. More

Awesome customer service! Audi of New London is by far the best dealership I have ever dealt with! They are friendly, punctual, and attentive, while doing great work on my vehi Audi of New London is by far the best dealership I have ever dealt with! They are friendly, punctual, and attentive, while doing great work on my vehicle. I would recommend them to anyone! Big thumbs up Audi of New London!! More

Great customer experience Very professional with attention to detail. All of the small things really matter... immediate check-in, timely service, courteous staff, nice amenit Very professional with attention to detail. All of the small things really matter... immediate check-in, timely service, courteous staff, nice amenities (WIFI, free breakfast, Starbucks machine, nice work area). Overall a really great job of service including cleaning the car inside and out! More