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Hoffman Audi of New London
New London, CT
500 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 29, 2016
Quick Service was very efficient and very quick . They washed and vaccumed my car and every one was very polite. They make a service call very pleasant Service was very efficient and very quick . They washed and vaccumed my car and every one was very polite. They make a service call very pleasant More
by tapca63
Verified CustomerEmployees Worked With
Mark Steponaitis
September 29, 2016
AMAZING!!!! Chris was knowledgeable and such a pleasant guy. I had no idea what car I wanted when I walked in the door, he worked with me as I drove 3 different Chris was knowledgeable and such a pleasant guy. I had no idea what car I wanted when I walked in the door, he worked with me as I drove 3 different vehicles until I finally settled on the one that I wanted. He explained the entire car to me so that I knew what was what and how to use everything before I left. The General Manager and Business Manager were pleasant so easy to work with. I will recommend this dealership to everyone. I have never had such a good car buying experience. More
by VICTORIA.YOUNG
Employees Worked With
Joe Thomas, Chris Zaino
September 25, 2016
Professional &Welcoming From the moment I drove into the service garage, my service agent, Mark, was there to help. After telling him about the issue, Mark asked pertinent qu From the moment I drove into the service garage, my service agent, Mark, was there to help. After telling him about the issue, Mark asked pertinent questions to further evaluate problem. He went out of his way to accommodate MY schedule when scheduling an appt. Repair was completed perfectly while I waited a few days later. Quick, easy, professional. More
by JASS319
Employees Worked With
Mark Steponaitis
September 23, 2016
Timely, convenient, awesome Easily got an appointment, loaner ready to go, quick drop off. Mark called me when my service was completed-great personal service! When I arrived a Easily got an appointment, loaner ready to go, quick drop off. Mark called me when my service was completed-great personal service! When I arrived all the paperwork was waiting for me to sign, and my car was ready to go. More
by DCMETAL
Employees Worked With
Mark Steponaitis, Dominic Parker
September 23, 2016
Great customer service! Very personal experience. Car was done promptly and the process to bring it in was easy. Hoffman takes pride in their service and cleanliness of the f Very personal experience. Car was done promptly and the process to bring it in was easy. Hoffman takes pride in their service and cleanliness of the facility. More
by Sammac
Employees Worked With
Mark Steponaitis
September 23, 2016
terrific Great and prompt service Mark and his staff did eveything that needed to be done for the TSBon my A8 THAT is all I HAVE TO say. Great and prompt service Mark and his staff did eveything that needed to be done for the TSBon my A8 THAT is all I HAVE TO say. More
by SBECKER0
Employees Worked With
Mark Steponaitis, T.J. Zongol
September 20, 2016
Overall my experience was good, just not real happy to be gi Service was fair- allowed me a loaner but upon pick up failed to inform me the car barely had enough gas to get to station to put any in. Service was fair- allowed me a loaner but upon pick up failed to inform me the car barely had enough gas to get to station to put any in. More
by GABMADHAY
Employees Worked With
Dominic Parker
September 19, 2016
Service Dominic and the service crew were very responsive to my needs. Meaning my oil issue and the change of seats. Everything was handled on time which I'v Dominic and the service crew were very responsive to my needs. Meaning my oil issue and the change of seats. Everything was handled on time which I've never experienced before, and the loaner car was ready to go. They did a great job and I especially loved that they washed my car. The service was done on time. More
by LADYDICT
Employees Worked With
Dominic Parker
September 19, 2016
Exceptional!!! Hoffman Audi handled all the scheduling and arranged to have my windshield and front grill replaced the same day. They coordinated with the auto glass Hoffman Audi handled all the scheduling and arranged to have my windshield and front grill replaced the same day. They coordinated with the auto glass replacement company and worked with Audi to obtain a new front grill at not cost to me. All I did was drop off my car and they called me later that day when the work was completed. I was given a loaner car - an Audi or course - and my day could not have gone any smoother. Thank you Domenic for "going the extra mile" and taking care of everything. More
by JSOLOMN
Employees Worked With
Dominic Parker
September 16, 2016
Greta experience Another really great experience at Hoffman. Whether Hartford or New London they do not disappoint. Clint and the team in New London made my purchase Another really great experience at Hoffman. Whether Hartford or New London they do not disappoint. Clint and the team in New London made my purchase really efficient. Everything was ready when o arrived for the test drive and they made the paperwork fly by! More
by SKIDUDE2800
Employees Worked With
Joe Thomas, Robert Duncan, Clint Riley
