Hoffman Audi of New London
New London, CT
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Quick and friendly service When I arrived for my appointment, I was promptly greeted with a smile from Mark. I was disappointed to hear that the service would take 2.5 hours bu When I arrived for my appointment, I was promptly greeted with a smile from Mark. I was disappointed to hear that the service would take 2.5 hours but he not only offered to get me a breakfast sandwich, but to also do anything and everything he could to speed things along. In less than 2 hours and 2 complimentary Starbucks coffees later, I was out of there. It was a wonderful experience--I read a book and drank my coffee in a very comfortable bright waiting area. More
Initial Service of Q5 The Hoffman Service team was helpful in arranging a time for my initial service as well as providing me a loaner car . Service was completed on time The Hoffman Service team was helpful in arranging a time for my initial service as well as providing me a loaner car . Service was completed on time and the team was very helpful in answering a couple of questions I had on the car. Initial service visit was great! More
Raquel was wonderful to deal with. Raquel was wonderful to deal with. She clearly looks for a long term relationship with her customers not just a short term sale, an attribute that i Raquel was wonderful to deal with. She clearly looks for a long term relationship with her customers not just a short term sale, an attribute that is very valuable as an employee and equally valuable to her customers. It was a pleasure to deal with her and I would be happy to buy my next vehicle from her, as well. More
35 mile tune up. very friendly and good service, clean full of joy, nice sitting area , refreshments, I was in and out with no problem, easy appointment, 5 stars. very friendly and good service, clean full of joy, nice sitting area , refreshments, I was in and out with no problem, easy appointment, 5 stars. More
Easy and Fair Great experiences. Peter, Bob, Robert and Tom are genuine folk and made the entire process a pleasure. They entire team was up front, personable and Great experiences. Peter, Bob, Robert and Tom are genuine folk and made the entire process a pleasure. They entire team was up front, personable and fair. This is the 2nd vehicle in a row I have purchased from them and would encourage everyone to give them a try. More
first service Mark Steponatis Great first service. Mark has helped me with many cars over many years. I trust Mark and Hoffman with all my cars. Thank you, david Great first service. Mark has helped me with many cars over many years. I trust Mark and Hoffman with all my cars. Thank you, david More
Great Experience I have been working with Hoffman since I moved to the area 6 years ago and have always thought the service was excellent. I just bought a new Audi Q7 I have been working with Hoffman since I moved to the area 6 years ago and have always thought the service was excellent. I just bought a new Audi Q7 and it was one of the best experiences I have had buying a new car in quite a while. Everyone made the transaction work as efficiently as possible. Peter was exceptionally helpful both before, during and after the purchase. Great group to work with! More
My experience was pleasant Everything was great.Mark was knowledgable and helpful and made the experience pleasant. I would recommend anyone to this dealership. Overall I felt Everything was great.Mark was knowledgable and helpful and made the experience pleasant. I would recommend anyone to this dealership. Overall I felt in good hands. More
Pre-owned Corvette Purchase I visited Hoffman Audi from New Jersey in search of a pre-owned Corvette. I found the sales staff to be friendly and professional. The entire sales I visited Hoffman Audi from New Jersey in search of a pre-owned Corvette. I found the sales staff to be friendly and professional. The entire sales experience was a pleasure and this was very much appreciated after driving 2+ hours. The delivery process was painless and the vehicle was in pristine condition at delivery. More
Great service, great people!! I would highly recommend Hoffman Audi, and particularly Chris Z/ and Bob C. I traveled over 100 miles to buy from them when I had at least 5 Audi deal I would highly recommend Hoffman Audi, and particularly Chris Z/ and Bob C. I traveled over 100 miles to buy from them when I had at least 5 Audi dealerships within 25 miles of my home. While I like the ease and comfort on everything digital as much as the next guy, there is something still to be said for great service and great people!! I originally went to Hoffman to look at a CPO A6, and while I did not end up buying that car, I am happy I went. I found the experience with Hoffman to be far superior to other dealerships I had visited. Both Bob and Chris were great to work with, actually listening to my situation and not just trying to sell. I look forward to my next experience with the Hoffman team. More