Hoffman Audi of New London
New London, CT
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5 STAR DEALERSHIP Purchasing a vehicle from Hoffman Audi of New London was the best experience I've ever had buying a car. The customer service is outstanding and the w Purchasing a vehicle from Hoffman Audi of New London was the best experience I've ever had buying a car. The customer service is outstanding and the whole process was extremely smooth from start to finish. I worked with Clint Riley and Robert Duncan, who are both very knowledgeable and professional. They were very easy to work with and gave me an unbelievable deal on my new A3. If I had to do it all over again, I would come here every single time! Thank you Hoffman Audi for the beautiful car and for the incredible customer service! More
Peter was great! Peter was a great guy to work with! Not at all pushy and very, very helpful. I would absolutely consider going back to Hoffman Audi of New London base Peter was a great guy to work with! Not at all pushy and very, very helpful. I would absolutely consider going back to Hoffman Audi of New London based on his customer service alone! However, when it came time for paper work, we worked with someone else who made disparaging comments about the native american population in his neighborhood, questioned why I didn't take my husband's last name, and made his feelings about the election very clear. I view this as unprofessional and question whether Audi the company would agree with these sentiments. More
Good buying experience Good experience all the way around. Raquel did a great job--a cut above the expected--both with the sale and the step-by-step introduction to the car Good experience all the way around. Raquel did a great job--a cut above the expected--both with the sale and the step-by-step introduction to the car and its operation. More
New S7 Wanted an S7. Went to Hoffman Audi in NL and met Raquel Blonshine. Didn't have one on the lot (new or pre-owned) but had a 2017 A7 to test drive. T Wanted an S7. Went to Hoffman Audi in NL and met Raquel Blonshine. Didn't have one on the lot (new or pre-owned) but had a 2017 A7 to test drive. Told us they would look for one for me - I had very particular specs that I wanted - and they found me one in Boston in 2 days. Traded in my old Infiniti (got a $1000 credit for "loyalty" too) and good lease rates/terms. Raquel answered all of my questions and was very helpful. GM was also informative/not pushy. Looking forward to good service too - had an A6 10 years ago and used them then. More
Great Salesperson, Good Dealership The negotiation went smoothly and I never felt overly pressured, but it's still a car dealership trying to make money (like trying to sell vin etching The negotiation went smoothly and I never felt overly pressured, but it's still a car dealership trying to make money (like trying to sell vin etching on a CPO car when the car already has it). I will do business with them in the future. Clint gets 5 stars - he was helpful and answered all of my questions honestly. More
Friendly & Honest My experience was wonderful. Clint was very helpful! He wasn't pushy and allowed us to take the time we needed to do what was best for us. He was also My experience was wonderful. Clint was very helpful! He wasn't pushy and allowed us to take the time we needed to do what was best for us. He was also very knowledgeable and answered any and all questions we had. Aside from the exceptional service we received, we are in love with our Audi! More
Consistent Service Each time I visit Hoffman of New London I'm impressed with the consistent service I receive. The entire service department goes above and beyond. Each time I visit Hoffman of New London I'm impressed with the consistent service I receive. The entire service department goes above and beyond. More
The Wrench effect While driving my 2016 Audi A6, I received a flat tire from a wrench, One call to Dominic and the wheel change, and off for replacement. Excellent se While driving my 2016 Audi A6, I received a flat tire from a wrench, One call to Dominic and the wheel change, and off for replacement. Excellent service. its what I have come to expect from Hoffman Audi of New London More
Friendly staff,knowledgeable,prompt. They loaned me a A4 new. There was no charge for the repair. Went out of there way to get the problem resolved. Kept me in formed by phone . Car g They loaned me a A4 new. There was no charge for the repair. Went out of there way to get the problem resolved. Kept me in formed by phone . Car got cleaned nicely,and fixed perfect. More
EXCELLENT!! THIS IS THE BEST SERVICE DEPT. AND I HAVE BEEN TO MANY OVER THE LAST 40 YRS. ALWAYS PROFESSIONAL, HONEST AND FRIENDLY. WOULD HIGHLY RECOMMEND THEM!! THIS IS THE BEST SERVICE DEPT. AND I HAVE BEEN TO MANY OVER THE LAST 40 YRS. ALWAYS PROFESSIONAL, HONEST AND FRIENDLY. WOULD HIGHLY RECOMMEND THEM!! More