Hoffman Audi of New London

Q7 Purchase Not typically looking forward to a new car purchase. Raquel and Robert did an excellent job making this purchase a pleasant experience. This was mai Not typically looking forward to a new car purchase. Raquel and Robert did an excellent job making this purchase a pleasant experience. This was mainly due to their attentiveness to detail and making sure things were done efficiently and effectively. Raquel knew the vehicle and answered all questions, explaining how to use the features of the vehicle. Robert was friendly, personable and yet took care of business. We are very pleased. More

Great experience The customer service is excellent. They make everything so fast and easy while also making sure you understand everything. Would definitely go back in The customer service is excellent. They make everything so fast and easy while also making sure you understand everything. Would definitely go back in the future when looking for another car. More

A well-managed organization I recently purchased a new automobile from Hoffman Audi of New London, selecting them over dealerships in my home state of Rhode Island due to their m I recently purchased a new automobile from Hoffman Audi of New London, selecting them over dealerships in my home state of Rhode Island due to their many favorable internet reviews. When I first entered the dealership, I was greeted by a professional and energetic salesman by the name of Peter DeVylder. Dealing with people in business and career environments for decades, I accurately formulated my first impression of Peter as a very loyal and dedicated employee who has a sincere interest in thoroughly satisfying his customers and building his company’s reputation. It was very easy to work with Peter during my visits to the dealership; he is extremely efficient and thorough in his business administration; and his impressive knowledge of intricate automobile systems and computer interfaces sets a high standard for all to emulate. I was pleasantly surprised that the dealership even let me take a vehicle of interest for a test drive over an entire weekend; this allowed me ample time to get comfortable with it, and as a result my confidence in the vehicle and the dealership continued to grow. I received a fair price for the vehicle; and I am grateful that it was easy to come to an agreement and process all the related paperwork. When we closed the deal, I was impressed that Peter requested to have the car at the dealership for several days before I picked it up, for final prepping and detailing to ensure it met Hoffman’s product quality standards; the car was immaculate when I drove it off the lot. Peter even got in the car with me on the final day and tirelessly ensured that I was aware of all its many operational features, and called me several days later to see how I was doing. Hoffman Audi is fortunate to have a young employee like Peter with his loyalty and work ethic; I believe he is a rising star in the organization. I thank Peter and Hoffman Audi for all you did to keep me motoring. CDR Paul Harris, USN Retired. More

Excellent Staff I brought my Audi A6 in on Saturday 2/25/2017 to have the passenger front wheel well protector which was cracked replaced. Hoffman Audi serviced my v I brought my Audi A6 in on Saturday 2/25/2017 to have the passenger front wheel well protector which was cracked replaced. Hoffman Audi serviced my vehicle quickly and professionally and no wait. They washed my vehicle at the end of the service which was an added bonus. Very friendly staff. More

Good stuff Had a very pleasant experience Raquel was very professional and knows her Audi's! They took care of us and fixed the car up to our satisfaction....ni Had a very pleasant experience Raquel was very professional and knows her Audi's! They took care of us and fixed the car up to our satisfaction....nice dealership to work with. More

Consistency These guys are pros. Very timely, informative, and thorough. You might have an experience like this once in a while, but in many visits for routine These guys are pros. Very timely, informative, and thorough. You might have an experience like this once in a while, but in many visits for routine maintenance the level of service is unmatched. Each time! More

Professionalism at Hoffman Audi The sales and management team at Hoffman of New London was responsive, knowledgeable and timely when assisting me with my lease end buy out. Both the The sales and management team at Hoffman of New London was responsive, knowledgeable and timely when assisting me with my lease end buy out. Both the salesman Clint Riley and Sales Manager Bob Cope followed-up with me and reviewed in-depth the various steps and financing choices while Business Manager Robert Duncan expeditiously reviewed and finished all the usual paperwork without any sense of pressure on me. Much appreciated Mark (Service) handling of the car inspection and getting me a loaner. I have always felt i have a friend at Hoffman! More

Excellent experience throughout the entire process. I bought a q7 and traded in my truck. Everything was done in a professional manner. I would recommend sales experience throughout the entire process. I bought a q7 and traded in my truck. Everything was done in a professional manner. I would recommend sales person and dealer again. More

Love love love! Best experience I've had, hands down. Clint and the rest of the team were awesome to work with, personable and honest. I would recommend them to anyon Best experience I've had, hands down. Clint and the rest of the team were awesome to work with, personable and honest. I would recommend them to anyone, no matter how far you might have to drive to get there! More