Hoffman Audi of New London

Great service Always great service at Hoffman New London. Mark and Bob always go above and beyond to make sure that the process is as simple and efficient as possi Always great service at Hoffman New London. Mark and Bob always go above and beyond to make sure that the process is as simple and efficient as possible. More

No hassle. Great service. The staff was friendly, the coffee was hot, and the service happened quickly. I would recommend this service center to anyone needing specialized AUD The staff was friendly, the coffee was hot, and the service happened quickly. I would recommend this service center to anyone needing specialized AUDI services. More

Went above and beyond Mark was incredible helping me when mice chewed through some cables and my new car won't run. He arranged for towing of my vehicle and helped me get Mark was incredible helping me when mice chewed through some cables and my new car won't run. He arranged for towing of my vehicle and helped me get a loaner so that I could get into work and school. Mark turned my day around. More

Helpful The staff helped me pick out a car suited to my needs and budget and did so professionally and were always pleasant. I will be back again in the futur The staff helped me pick out a car suited to my needs and budget and did so professionally and were always pleasant. I will be back again in the future. More

Recent recall Every visit to this service department has been a pleasure. Mark is so cheerful, patient, helpful and accommodating. I never have to wait. Mark is a r Every visit to this service department has been a pleasure. Mark is so cheerful, patient, helpful and accommodating. I never have to wait. Mark is a real is real asset to the organization. More

2nd Service, as good as the 1st! This is only my second time using the Audi service center, and also my second time working with Mark Steponaitis. Mark has to be one of the best in This is only my second time using the Audi service center, and also my second time working with Mark Steponaitis. Mark has to be one of the best in his field. He took my appointment by phone, and was extremely helpful and accommodating with my schedule, and need of a loaner vehicle. He came out and helped me with the features of the loaner, one of which would've panicked me, had he not told me about it in advance (the engine shutting off at complete stops). It was a pleasure doing business there, I look forward to seeing them again. Thank you Mark... More

Hoffman has an amazing service department, because of Mark S Hoffman New London has a great service center due to Mark Steponaitis! His attention to details and ability to listen to customers is unsurpassed. I Hoffman New London has a great service center due to Mark Steponaitis! His attention to details and ability to listen to customers is unsurpassed. I keep getting Audis because I can't imagine going to anyone else for service. I wish I had his level of enthusiasm and kindness! More

Service Excellance! Time for 15(k) service and recalls. Mark is a professional service team leader! Quality of work is always what is expected! Keep up the good work! Time for 15(k) service and recalls. Mark is a professional service team leader! Quality of work is always what is expected! Keep up the good work! More

New Q5 My experience was very good from the moment I entered the dealership to the minute I left. This was my first time ever leasing a car, and i feel it we My experience was very good from the moment I entered the dealership to the minute I left. This was my first time ever leasing a car, and i feel it went incredibly smooth and hassle free. More

Recall work I had an appointment for recall work. The work was done in a timely fashion and I was able to use a loaner car to do errands I had an appointment for recall work. The work was done in a timely fashion and I was able to use a loaner car to do errands More