
Hoffman Audi of New London
New London, CT
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Service for vehicle recall Mark was pleasant and efficient. My car was ready when I returned and I was pleased that it was washed and vacuumed. He also answered questions that I Mark was pleasant and efficient. My car was ready when I returned and I was pleased that it was washed and vacuumed. He also answered questions that I had regarding scheduled services. More
Awesome Service I came in for routine service and I was addressed and attened to right away. I was offered a loaner or a ride with no charge by Dominic. He called me I came in for routine service and I was addressed and attened to right away. I was offered a loaner or a ride with no charge by Dominic. He called me promptly when my vehicle was ready for pick up and offered me a ride for pick up as well. Everyone is always welcoming and helpful when I come in. I would recommend this dealership and staff to anyone. More
New car Very fair and friendly fair price prompt service. I would definitely recommend this dealership to anyone who is looking for a quality vehicle I am ver Very fair and friendly fair price prompt service. I would definitely recommend this dealership to anyone who is looking for a quality vehicle I am very pleased More
Excellent sales team Very easy to deal with,well informed and responsive to all questions we had regarding the car. Buying this car has been a very pleasant experience a Very easy to deal with,well informed and responsive to all questions we had regarding the car. Buying this car has been a very pleasant experience and never felt any sales pressure. More
Friendly and informative every step of the process Very informative and responsive to our questions and concerns from the moment of first contact to the final sale. Never felt pressured. Explained ever Very informative and responsive to our questions and concerns from the moment of first contact to the final sale. Never felt pressured. Explained everything fully and we felt very confident we were purchasing a quality used vehicle from a dealer with who continues to earn their excellent reputation. More
Service Excellent service and enjoy a cup of coffee . didn't care for last service person for last oil change he tried to talk me out of having recall done I Excellent service and enjoy a cup of coffee . didn't care for last service person for last oil change he tried to talk me out of having recall done I didn't appreciate it! this visit the 2 gentlemen were wonderful Thank u Joann More
Sales team excelled From the first inquiry I made until the deal was done, the team at Hoffman Audi was informative, helpful and attentive. Flexibility in scheduling the From the first inquiry I made until the deal was done, the team at Hoffman Audi was informative, helpful and attentive. Flexibility in scheduling the test drive and doing paper work was useful for me and my busy schedule. Most salient for me is the enthusiasm for cars and driving shown by Peter and Robert, who are forthrightly upfront about any issue that I had or that I might expect from the car or the dealer. They know their cars inside and out and are truly interested in making my transition to a new car seamless and enjoyable. More
Excellent Service The service and quality of the Hoffman's team is always outstanding, regardless of who is helping me. Always fast, efficient, friendly and love that The service and quality of the Hoffman's team is always outstanding, regardless of who is helping me. Always fast, efficient, friendly and love that my car comes back clean!! More
Q5 service Dominic Parker is great service advisor. This time we needed a loaner and this was arranged through Mark who seamlessly covered for Dominic. The New L Dominic Parker is great service advisor. This time we needed a loaner and this was arranged through Mark who seamlessly covered for Dominic. The New London show room is attractive and on occasion have used the curtsey business office. We are fans of Hoffman Audi. Question: why 25 word minimum? I would guess most of your customers are very busy and simple excellent service would suffice. Thanks More
Great experience with helpful, knowledgeable sales staff I had a very positive experience this week in leasing a new Audi A4 and trading in my 11 year old A4. My salesperson was personable, enthusiastic and I had a very positive experience this week in leasing a new Audi A4 and trading in my 11 year old A4. My salesperson was personable, enthusiastic and very knowledgeable about the car and it's features. He worked with his manager to give us a great price on a lease. I will be returning in 3 years for another new Audi! More