Hoffman Audi of New London

New car Very fair and friendly fair price prompt service. I would definitely recommend this dealership to anyone who is looking for a quality vehicle I am ver Very fair and friendly fair price prompt service. I would definitely recommend this dealership to anyone who is looking for a quality vehicle I am very pleased More

Excellent sales team Very easy to deal with,well informed and responsive to all questions we had regarding the car. Buying this car has been a very pleasant experience a Very easy to deal with,well informed and responsive to all questions we had regarding the car. Buying this car has been a very pleasant experience and never felt any sales pressure. More

Service Excellent service and enjoy a cup of coffee . didn't care for last service person for last oil change he tried to talk me out of having recall done I Excellent service and enjoy a cup of coffee . didn't care for last service person for last oil change he tried to talk me out of having recall done I didn't appreciate it! this visit the 2 gentlemen were wonderful Thank u Joann More

Friendly and informative every step of the process Very informative and responsive to our questions and concerns from the moment of first contact to the final sale. Never felt pressured. Explained ever Very informative and responsive to our questions and concerns from the moment of first contact to the final sale. Never felt pressured. Explained everything fully and we felt very confident we were purchasing a quality used vehicle from a dealer with who continues to earn their excellent reputation. More

Sales team excelled From the first inquiry I made until the deal was done, the team at Hoffman Audi was informative, helpful and attentive. Flexibility in scheduling the From the first inquiry I made until the deal was done, the team at Hoffman Audi was informative, helpful and attentive. Flexibility in scheduling the test drive and doing paper work was useful for me and my busy schedule. Most salient for me is the enthusiasm for cars and driving shown by Peter and Robert, who are forthrightly upfront about any issue that I had or that I might expect from the car or the dealer. They know their cars inside and out and are truly interested in making my transition to a new car seamless and enjoyable. More

Excellent Service The service and quality of the Hoffman's team is always outstanding, regardless of who is helping me. Always fast, efficient, friendly and love that The service and quality of the Hoffman's team is always outstanding, regardless of who is helping me. Always fast, efficient, friendly and love that my car comes back clean!! More

Q5 service Dominic Parker is great service advisor. This time we needed a loaner and this was arranged through Mark who seamlessly covered for Dominic. The New L Dominic Parker is great service advisor. This time we needed a loaner and this was arranged through Mark who seamlessly covered for Dominic. The New London show room is attractive and on occasion have used the curtsey business office. We are fans of Hoffman Audi. Question: why 25 word minimum? I would guess most of your customers are very busy and simple excellent service would suffice. Thanks More

Great experience with helpful, knowledgeable sales staff I had a very positive experience this week in leasing a new Audi A4 and trading in my 11 year old A4. My salesperson was personable, enthusiastic and I had a very positive experience this week in leasing a new Audi A4 and trading in my 11 year old A4. My salesperson was personable, enthusiastic and very knowledgeable about the car and it's features. He worked with his manager to give us a great price on a lease. I will be returning in 3 years for another new Audi! More

Great Experience! I was in the mood for a newer Audi, but I wasn't sure of what cars were out there. Clint, from the New London dealership helped me navigate the proce I was in the mood for a newer Audi, but I wasn't sure of what cars were out there. Clint, from the New London dealership helped me navigate the process. I am a very specific buyer, so Clint was perfect. He not only knew his inventory, he guided me right towards a MINT vehicle that was very bespoke.... In a day I was driving my new car. Many thanks to Hoffman Audi and especially Clint! - Kevin P. Rogers Stonington, CT More

Genuine and exceptional! Hoffman Audi of New London is an unpretentious dealership with exceptional employees. First time or longtime client, from a friendly greeting every t Hoffman Audi of New London is an unpretentious dealership with exceptional employees. First time or longtime client, from a friendly greeting every time entering the dealership to a very attentive, organized and pleasant staff, the experience of buying a car at Hoffman Audi of New London is more akin to a visit home after a long absence, comfortable and familiar yet there is always awesome new stuff! This was our first time at Hoffman Audi of New London still we were immediately and warmly welcomed by Chris Zaino. Chris is one of the finest individuals we have dealt with in our combined 40 years 9 auto purchase history. Being both knowledgeable and proficient, he quickly gave us a climate controlled space to examine the Q5 in which we were interested. Chris was genuine and attentive ensuring all our questions answered. We were given the opportunity to take the Q5 home for the weekend allowing us time to thoroughly consider. Not only was the Audi Q5 superior and fairly priced from the beginning but the staff at Hoffman of New London far surpassed in excellence any we had experienced thus far. Even if we didn’t close the deal on the Q5, this was a group we wanted to stay with for our purchase. In fact, upon leaving Hoffman after our first meeting and test drive we called to turn down the other 3 vehicles we had under consideration elsewhere. We purchased the Q5 and Robert Duncan another of Hoffman’s truly exceptional staff eloquently handled a hiccup with the title on our trade-in. Speaking of which, Hoffman was fair in assessment of and generous in the value they gave for it. Our purchase included a guided tour of every feature by Chris Zaino and was followed up with a phone call days later to address any new questions that may have arisen and confirm we were satisfied in every way. We are beyond satisfied and will return to Hoffman for future purchases. More