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Hoffman Audi of New London

New London, CT

4.9
500 Reviews

490 Broad St

New London, CT

06320

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Showing 500 reviews

May 03, 2017

great experience Great experience, sales person and sales manager were knowledgeable and friendly, salesperson provided a comprehensive review of the Q5's key features More

by jranthony
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Peter DeVylder
May 05, 2017 -

Hoffman Audi of New London responded

Hi jranthony, Thank you for choosing Hoffman Audi of New London and congratulations on the purchase of your new vehicle! We are happy to hear that Bob and Pete were knowledgeable, friendly, and provided a comprehensive overview of your Q5’s features. We appreciate you as our customer and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

first class all the ay Service fine. sales department Bob and and Pete are great. first class building and and excellent attitude. would recommend to anyone looking to bu More

by bzalforno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Bob Cope, Peter DeVylder
May 05, 2017 -

Hoffman Audi of New London responded

Hello bzalforno, Thank you for choosing Hoffman Audi of New London and congratulations on the purchase of your new vehicle! We are pleased to hear that Bob and Pete were great to work with. Thank you for the recommendation! We appreciate you as our customer and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 01, 2017

Service Advisors mark and Dominic Mark and Dominic always make you feel welcomed and help to advocate the best route to keep my Q5 in top performance. It's always a pleasant experienc More

by BETSYW40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Dominic Parker
May 05, 2017 -

Hoffman Audi of New London responded

Hi BETSYW40, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are happy to hear that Mark and Dominic made you feel welcomed and took care of all your concerns with your Q5! We are here for you anytime you need us so anytime you have any further questions or service needs let us know! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 01, 2017

Recent service trip Good experience all around. Doors to service opened on time with Mark ready and willing to get me back on the road quickly Car was ready when orig More

by ROBERTGIFFEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
May 05, 2017 -

Hoffman Audi of New London responded

Hi ROBERTGIFFIN, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are happy to hear that Mark was ready and willing to get you back out on the road quickly. We are here for you anytime you need us so anytime you have any further questions or service needs let us know! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 29, 2017

Exceeded all expectations! Not only did Hoffman Audi offer the best price across the 15 dealerships I spoke to they were also the easiest to work with and made the process simpl More

by hoffmanilya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Peter DeVylder, Robert Duncan
May 05, 2017 -

Hoffman Audi of New London responded

Hello hoffmanilya, Thank you for choosing Hoffman Audi of New London and congratulations on the purchase of your new vehicle! We are pleased to hear that our team was easy to work with and ensured that the process was simple and enjoyable. We appreciate you as our customer and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Love my new Audi! Clint made the whole process very quick and easy and he thoroughly explained all the vehicle features! I would definitely buy another Audi from him. More

by Audi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Clint Riley
May 05, 2017 -

Hoffman Audi of New London responded

Hello Audi1, Thank you for choosing Hoffman Audi of New London and congratulations on the purchase of your new vehicle! We are pleased to hear that Clint explained all the vehicle features and that he ensured that the entire process was quick and easy. We appreciate you as our customer and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Great customer service Excellent customer service. Everything from making the appointment to dropping off and picking up the car was nice and easy. Every you would expect fr More

by hoatu9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol
May 05, 2017 -

Hoffman Audi of New London responded

Hi hoatu9, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are happy to hear that our team provided you with excellent customer service and ensured an easy process.We are here for you anytime you need us so anytime you have any further questions or service needs let us know! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Vehicle Purchase experience . . . Raquel & Robert were very professional & friendly. The delivery process was a bit lengthy as I had to wait for windshield repair & simonizing from up More

by CN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine, Robert Duncan
May 05, 2017 -

Hoffman Audi of New London responded

Hello CN, Thank you for choosing Hoffman Audi of New London and congratulations on the purchase of your new vehicle! We apologize for the delay in delivery; however we are pleased to hear that Raquel and Robert were professional and friendly. We appreciate you as our customer and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Great The few times I have been to the service department the staff has always been very courteous and professional . The last time I was in Mark told me h More

by tapca63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
May 05, 2017 -

Hoffman Audi of New London responded

Hi tapca63, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are happy to hear that our team was courteous, professional, and that mark even showed you how to pair your garage opener. We are here for you anytime you need us so anytime you have any further questions or service needs let us know! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

I love my new car! These guys were easy to deal with and very helpful throughout the process. I happened to just go in and see what they had that might fit what I was More

by jessewjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Peter DeVylder
May 05, 2017 -

Hoffman Audi of New London responded

Hello jessewjames, Thank you for choosing Hoffman Audi of New London and congratulations on the purchase of your new vehicle! We are pleased to hear that Peter was knowledgeable, and listened to your needs so that he could find the right vehicle for you without any pressure! We appreciate you as our continued customer and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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