
Hoffman Audi of New London
New London, CT
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I will come from anywhere to buy/lease a car here I appreciated the fact that Raquel was actually more knowledgable than I about the different Audi cars. When you spend many days researching, it is f I appreciated the fact that Raquel was actually more knowledgable than I about the different Audi cars. When you spend many days researching, it is frustrating if the sales staff knows less about the car and its competitors then the buyer. At BMW and Mercedes, it was my experience that they just made stuff up of what the buyer wanted to hear. Raquel gave us enough space to explore what was important to us but also kept us focused on making up our mind. In the end, the choice was between a Porsche Macan or an Audi A5 (Sportback). While I love the Audi, ultimately choosing the vehicle was certainly influenced by Raquel's professionalism. Audi's slogan "Practically Seductive" for the Sportback hits the nail on the head because it offers a lot of flexibility and room in a sexy package. Besides Raquel, Bob and Robert have been very professional and friendly as well. They made us feel like we are part of a family. Thank you, Jens More
The Absolute Best Dealership ever!!!!! I can't even begin to put into words how amazing this dealership is and all the wonderful staff that makes up this establishment. I had the most amazi I can't even begin to put into words how amazing this dealership is and all the wonderful staff that makes up this establishment. I had the most amazing experience from the moment I first walked in to the moment I drove my new car off the lot. Thank you all so very much !!! More
great experience Great experience, sales person and sales manager were knowledgeable and friendly, salesperson provided a comprehensive review of the Q5's key features Great experience, sales person and sales manager were knowledgeable and friendly, salesperson provided a comprehensive review of the Q5's key features. Dealership was relaxed and comfortable. More
first class all the ay Service fine. sales department Bob and and Pete are great. first class building and and excellent attitude. would recommend to anyone looking to bu Service fine. sales department Bob and and Pete are great. first class building and and excellent attitude. would recommend to anyone looking to buy a car More
Service Advisors mark and Dominic Mark and Dominic always make you feel welcomed and help to advocate the best route to keep my Q5 in top performance. It's always a pleasant experienc Mark and Dominic always make you feel welcomed and help to advocate the best route to keep my Q5 in top performance. It's always a pleasant experience as they care and talk to you as a person not just a number there for service. I am so happy my Q5 runs like brand new again ??Thank you for taking care of me. More
Recent service trip Good experience all around. Doors to service opened on time with Mark ready and willing to get me back on the road quickly Car was ready when orig Good experience all around. Doors to service opened on time with Mark ready and willing to get me back on the road quickly Car was ready when originally told and car was washed and clean nicely More
Exceeded all expectations! Not only did Hoffman Audi offer the best price across the 15 dealerships I spoke to they were also the easiest to work with and made the process simpl Not only did Hoffman Audi offer the best price across the 15 dealerships I spoke to they were also the easiest to work with and made the process simple and enjoyable. I highly recommend giving them a call if you're looking for an Audi! More
Love my new Audi! Clint made the whole process very quick and easy and he thoroughly explained all the vehicle features! I would definitely buy another Audi from him. Clint made the whole process very quick and easy and he thoroughly explained all the vehicle features! I would definitely buy another Audi from him. More
I love my new car! These guys were easy to deal with and very helpful throughout the process. I happened to just go in and see what they had that might fit what I was These guys were easy to deal with and very helpful throughout the process. I happened to just go in and see what they had that might fit what I was looking for, thinking I was going to get something else from someone else. The salesman, Peter, listened to what I wanted and only talked about possible options that fit what I was looking for. There was no pressure, and Peter knew everything about the car. It was easy to see that he had a true passion for what he does, and Audi cars. I plan on starting with them when we are ready to replace another car. More
Great customer service Excellent customer service. Everything from making the appointment to dropping off and picking up the car was nice and easy. Every you would expect fr Excellent customer service. Everything from making the appointment to dropping off and picking up the car was nice and easy. Every you would expect from a luxury dealership. More