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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,274 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,274 reviews

February 12, 2016

Quick in and out I was in for a recall service on my car which I decided to wait for. The work was finished quicker than the projected time and I was out of there wit More

by GCPLUDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy, Athena Lindquist
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hello GCPLUDE Thank you for choosing Hoffman Audi of East Hartford to perform your vehicle's recall. We are here to ensure your vehicle is running efficiently and you are back on the road quickly in a nicely washed car. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 12, 2016

Service manager Olivia was informative and polite. .. I will let my friends know and tell them to try it out...definitely I would go back. .. thank you More

by PJFORREST71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hello PJFORREST71, Thank you for choosing Hoffman Audi of East Hartford service! Any time you have maintenance needs or questions please feel free to give Olivia or any of our service advisors a call. We look forward to your next visit and appreciate you sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 11, 2016

Buying Process Overall good experience, The only issue was the Dealer Fees - The Autotrader.com and the initial paper work had $429 & later it was $499! I paid $499! More

by girishddesai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Escalera, Jackie Smith, Dylan Bigge
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi girishddesai, Thank you for choosing Hoffman Audi of East Hartford and sharing your feedback on your experience. Our team is committed to ensuring you have an exceptional experience and we apologize for the miscommunication in regards to your Dealer Fee. If you have any additional questions on the amount please feel free to reach me at Sara.Scribner@hoffmanauto.com. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Fantastic, accommodating, and professional! Olivia at Hoffman Audi (East Hartford) is the best service consultant I have encountered during business with. She is professional, considerate, helpf More

by benchmark_solutions_lemoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi benchmark_solutions_lemoore, We are pleased to read your feedback on our advisor Olivia. She is always happy to ensure your vehicle is running safely and efficiently. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Audi of East Harford is amazing!! From the moment I walked into the door of this dealership, it was an amazing experience. Dylan was knowledgable, professional and approachable. Anthol More

by BRITTDUSZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Shaskus, Dylan Bigge, Athena Lindquist, Drew White
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi BRITTDUSZA, Thank you for choosing Hoffman Audi of East Hartford. We are committed to providing the highest level of customer service and we are thrilled to read that you had an amazing experience with Dylan and Anthony. We appreciate you sharing your story and look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Quick , easy , helpful and friendly. I'm reviewing Sylvester from when I bought my car and Alexis from my recent service. Both were beyond words helpful, friendly and knowledgeable. Liter More

by JM9002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvester Evans, Alexis Serrano
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi JM9002! We appreciate you sharing your 5-star experience with Sylvester and Alexis. Our Audi team is dedicated to ensuring your are well informed, comfortable and you drive home in the exact vehicle you want. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Last minute scheduled service call Jason was awesome as usual. He is accommodating all of the time. He's attentive to my needs and is eager to provide exceptional service. My check e More

by TFASOLO01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hello TFASOLO01, Thank you so much for your feedback and continued trust in Hoffman Audi of East Hartford to keep your vehicle in excellent condition. Jason is always happy to ensure your vehicle is running efficiently. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Used Audi A-5 I went down to the dealership looking into buying a used car. Sales person was knowledgeable. I felt no sales pressure. they did everything with a gr More

by DGRIFFIN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Daniel
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi DGRIFFINO, Thank you for choosing Hoffman Audi of East Hartford to purchase your A5. Our staff is dedicated to providing the highest level of customer service and ensuring you are completely satisfied with your vehicle. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Purchased a Q7 My husband and I were very pleased with our car buying experience at Hoffman with Adrian Hester. He was very helpful locating the Q7 in the color I pr More

by CLAIREOSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Hester
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi CLAIREOSMITH, Thank you for choosing Hoffman Audi of East Hartford and sharing your feedback on our sales consultant Adrian. We are pleased to read that he was able to find the Q7 for you in the exact color you wanted. We trust you are loving your new Audi and look forward to servicing it for you to keep it running beautifully for the years to come. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Best Service Ever, Bar None I have had my 2010 A4 serviced several times as part of its maintenance plan, most recently yesterday. Hoffman Audi provides the best service exper More

by FGWAY33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis, Dylan Bigge
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi FGWAY33, Thank you for trusting Hoffman Audi of East Hartford to keep your A4 well maintained and running most efficiently. We appreciate your glowing feedback on our service department. They are a great team that is here to ensure you have an exceptional experience at every visit. Thank you for sharing your story and we look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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