Hoffman Audi of East Hartford

Comprehensive and friendly service The service was comprehensive, fast, complete and friendly. They provided good communication both by phone and text. Ample rides available to and fr The service was comprehensive, fast, complete and friendly. They provided good communication both by phone and text. Ample rides available to and from my office. More

Great experience acquiring Audi A5 cabriolet Peter and GM James made the car buying experience straightforward, relaxed and very pleasant. Our trade ins were a little complicated, but they helped Peter and GM James made the car buying experience straightforward, relaxed and very pleasant. Our trade ins were a little complicated, but they helped us through it and gave us a very good deal. I will buy from them again. More

Wonderful and highly recommended I would like to comment on the outstanding customer service received by Brandon Chin, and the team at Hoffman Audi. Without a doubt, Brandon, has been I would like to comment on the outstanding customer service received by Brandon Chin, and the team at Hoffman Audi. Without a doubt, Brandon, has been the best sales person I have dealt with in many years. From my first call to him, he was professional and responded to me quickly regarding getting into a new vehicle. He worked well with me to discuss my needs and quickly followed through. Brandon has the integrity I am looking for in a sales person and it was worth my while. Everything he did was honest, straight forward and he delivered on my expectations, right through to the delivery of my shiny, new Audi vehicle. As well as providing availability and accessibility to ensure that I was happy with my new vehicle. I sincerely hope Hoffman Audi( and all of Hoffman) will work to hire employees like Brandon Chin to represent the excellence of Hoffman Audi. More

Purchase of my new Audi Q7 Dylan was very attentive - spent time showing me how to use all the many features in the vehicle and was very pleasant to work with ! Overall a great Dylan was very attentive - spent time showing me how to use all the many features in the vehicle and was very pleasant to work with ! Overall a great car buying experience ! More

Never Disappointed! We stopped at the dealer to get a flat tire fixed. My husband was wondering around the show room and noticed the new beautiful Q7. He was approached b We stopped at the dealer to get a flat tire fixed. My husband was wondering around the show room and noticed the new beautiful Q7. He was approached by Adrian who answered all the questions and was happy to show us the car and take us for a drive. The color my husband wanted was not available and we were told it would take up to two weeks, but after three days we got a call that our car was ready for pick up. James, Jackie and Adrian made the process super smooth again. This is our 5th Audi we purchase and they never disappoint at Hoffman Audi! Thank you! More

Unexpected repairs - most covered under factory waranty After dropping off my car for an oil change and to investigate what I perceived to be a lack of power, I was provided with a loaner vehicle, and then After dropping off my car for an oil change and to investigate what I perceived to be a lack of power, I was provided with a loaner vehicle, and then surprised to learn about the need to replace several components. My Service Representative kept me informed with daily updates, progress reports and estimated date of completion. I have picked up my car and it has performed wonderfully. Thanks to the talented and skilled technicians and staff. More

Excellent Top notch as always. My car was ready when they said it would be. they were very flexible with the loaner - both at drop off and pick-up. Pleasur Top notch as always. My car was ready when they said it would be. they were very flexible with the loaner - both at drop off and pick-up. Pleasure working these guys. Ken More

Great service! I brought my vehicle in for a recall. The transaction was quick, easy, free, and friendly, and I got a free carwash! No complaints here! I brought my vehicle in for a recall. The transaction was quick, easy, free, and friendly, and I got a free carwash! No complaints here! More

Good but too expensive labor charges Their service is pretty good. They took too long to answer the phone. They are too expensive for the labor charges. Need to be more reasonable for Their service is pretty good. They took too long to answer the phone. They are too expensive for the labor charges. Need to be more reasonable for prices. More

30K service . Dropped @ 7 AM, got a quick loaner car and I was off. Service was done by 10 AM. Very easy experience. Much appreciated. . Dropped @ 7 AM, got a quick loaner car and I was off. Service was done by 10 AM. Very easy experience. Much appreciated. More