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Hoffman Audi of East Hartford
East Hartford, CT
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
March 28, 2016
Second purchase This is the second vehicle I purchase from here. Adrian Hester, is excellent to deal with, the transition from my 14' to the 17' Audi was smooth. He h This is the second vehicle I purchase from here. Adrian Hester, is excellent to deal with, the transition from my 14' to the 17' Audi was smooth. He has become a friend over the years. Always in contact, making sure everything is all good. Definitely will be coming back. More
by MYRAKLE23
Verified CustomerEmployees Worked With
Adrian Hester
March 28, 2016
My new Audi Q5 I worked with Adrian who was great! Very friendly and available. However, the office where I ultimately signed all documents did not feel welcoming o I worked with Adrian who was great! Very friendly and available. However, the office where I ultimately signed all documents did not feel welcoming or best in class. There was an employee who leaned against the wall with his arms crossed overseeing the translations with myself and another employee. He was very nice, however it doesn't help the experience to feel like someone is watching and overseeing in that manner. Also, my terms were different than what Adrian and I discussed (72 months vs 75). This is something that shoulf be brought to the customers attention before you arrive, or at least before you're ushered into the finance office. More
by SARAH.VERRELLI
Employees Worked With
Adrian Hester
March 28, 2016
Excellent The staff is very professional and explained everything with my car in a very detail manner. The level of service a the state of the art facility The staff is very professional and explained everything with my car in a very detail manner. The level of service a the state of the art facility takes my car maintenance to a whole new level where I'm looking forward to my next appointment. Thank you to all the great staff at Hoffman and keep up the good work. More
by GLENYPINALES
Employees Worked With
Athena Lindquist
March 28, 2016
Excellent Service Olivia Roy helped me coordinate the service effort for my Audi. She gave me several updates via text during the day, and made the appointment effortle Olivia Roy helped me coordinate the service effort for my Audi. She gave me several updates via text during the day, and made the appointment effortless. She followed up with the service techs on the problem to make sure the work was tested. More
by DPALTEN
Employees Worked With
Olivia Roy
March 25, 2016
A3 Purchase My 5 star rating is based on the excellent sales help I had from Mark Natter. This was my second car purchase through Mark. He is a true professional- My 5 star rating is based on the excellent sales help I had from Mark Natter. This was my second car purchase through Mark. He is a true professional- knowledgeable, respectful and supportive through the car buying process. More
by A3
Employees Worked With
Mark Natter, Jackie Smith
March 24, 2016
Snow tire change out Jason was great. Helped out with everything. Made sure I was comfortable in the waiting room. Made sure all my concerns were taken care of Jason was great. Helped out with everything. Made sure I was comfortable in the waiting room. Made sure all my concerns were taken care of More
by OYPTTOCS2003
Employees Worked With
Jason McGinnis
March 23, 2016
Customer Satisfaction! First of all, I would like to thank Rob Hlasyszyn for making this visit a comfortable one. For my very first visit, I was told my engine needed new p First of all, I would like to thank Rob Hlasyszyn for making this visit a comfortable one. For my very first visit, I was told my engine needed new pistons for an oil consumption problem I was having. He gave me a nice loaner and said, "Dont worry. Ill call you when its all set" I picked up my car later that week and havnt had a problem since. The oil level never dropped. Hoffman Audi is a no-nonsense service dept. Lastly I would like to commend Audi itself for standing behind their product and covering a repair like this under warranty. Thanks again! More
by EPASNIEWSKI
Employees Worked With
Robert Hlasyszyn
March 23, 2016
EXCELLENT EXPERIENCE Everyone at the dealership is welcoming and explains everything in full! My overall leasing experience was as easy as can be! Will definetly return fo Everyone at the dealership is welcoming and explains everything in full! My overall leasing experience was as easy as can be! Will definetly return for my next car! More
by Zaiba
Employees Worked With
Jackie Smith, Brandon Chin
March 22, 2016
Wonderful customer service Stacey was wonderful. Extremely knowledgeable and patient. She took the time to explain the features in my used vehicle, and answered every question t Stacey was wonderful. Extremely knowledgeable and patient. She took the time to explain the features in my used vehicle, and answered every question that I had without hesitation. She was easy to talk to, pleasant, and helpful. She even followed up a few days later to make sure I was satisfied with my vehicle. Tony also took the time to explain questions we had regarding the trade of our vehicle, made sure that we understood the process, and was overall a great guy to work with. Customer service was top notch! More
by KATHRYN.THAISZ
Employees Worked With
Anthony Shaskus, Stacey Violette
March 22, 2016
What a Professional Sales Team: Brandon Chin Rocks The Sals Team at Hoffman Audi is outstanding. Brandon Chin's knowledge and passion of the Audi brand was cantageous. He worked hard to understand my The Sals Team at Hoffman Audi is outstanding. Brandon Chin's knowledge and passion of the Audi brand was cantageous. He worked hard to understand my needs and budget and guided me through a low pressure, pleasurable experience. Brandon got me into the car of my dreams; a flawless 2013 A8. I have not stopped smiling since. More
by Mark
Employees Worked With
Brandon Chin
