Hoffman Audi of East Hartford

new car sales very good staff, Mark Natter was great new car purchase Mark dropped off the car and was very helpful was very quick to reply on emails very good staff, Mark Natter was great new car purchase Mark dropped off the car and was very helpful was very quick to reply on emails More

Very friendly and knowledgable environment. I have given this rating of 5 stars to the Hoffman Audi of East Hartford because their service was super efficient. They made sure I was completely co I have given this rating of 5 stars to the Hoffman Audi of East Hartford because their service was super efficient. They made sure I was completely comfortable with my decision making as well as leaving no detail about my car behind. Unlike other dealers, there was no actual pressure of persuasion techniques by any sales person. It felt as if I was buying a car from a friend. They are completely honest and make sure you will leave their dealership with a bright smile. I hope others give themselves a chance to experience what I have experienced. More

Impressive Service Experience This was my our first service and included windshield replacement as well as the initial 5000 mile service for our new Audi Q5 - since the glass insta This was my our first service and included windshield replacement as well as the initial 5000 mile service for our new Audi Q5 - since the glass install was performed by an outside company , we relied on Jason McGinnis to coordinate the steps involved including loaner vehicle , Jason was excellent - I had a few questions regarding the windshield glass and Steve Gough shared his knowledge . On the day of the appointment Athena Lindquist greeted me and spent some time making sure that the work order was complete and that the outside vendor was on board for that day ; she additionally provided a contact number that I could use to inquire about the work status during the day - Athena was very professional and provided excellent customer service . Tony Hicks was very efficient and accommodating regards the loaner vehicle and at the end of the day he drove our vehicle to the front of the building for departure , again demonstrating excellent customer service . Katrina Nelson was very pleasant and professional processing our payment for the service and asked if I removed personal things from the loaner vehicle - excellent customer service . In summary five members of the Hoffman Audi staff were involved with our service experience and we think they all demonstrated excellent customer service . Don & Nancy Canton, CT More

Excellent Customer Service From scheduling to follow through, the service is top notch and hands above other dealers in the area. I can't say enough about the employees that wo From scheduling to follow through, the service is top notch and hands above other dealers in the area. I can't say enough about the employees that work here. Great Job Hoffman East Hartford More

Mr. Sayegh was professional and efficient Dani Sayegh went out of his way to be helpful. Hoffman Audi is lucky to have him. He is the reason I will bring my future business to Hoffman. Dani Sayegh went out of his way to be helpful. Hoffman Audi is lucky to have him. He is the reason I will bring my future business to Hoffman. More

Service Got service done under warranty not much to say about the experience or quality of work or price. But price for changing brake pads seems a bit over t Got service done under warranty not much to say about the experience or quality of work or price. But price for changing brake pads seems a bit over the normal price. More

purchased 2016 Q5 Dylan and all we came in contact with were professional, patient and informative. Dylan made sure we considered all applicable alternatives and work Dylan and all we came in contact with were professional, patient and informative. Dylan made sure we considered all applicable alternatives and work hard to provide examples. More

Great experience! I recently had to get my car repaired and brought it in to Hoffman Audi in East Hartford. I could not have been more impressed with the service I rece I recently had to get my car repaired and brought it in to Hoffman Audi in East Hartford. I could not have been more impressed with the service I received!! Elizabeth helped guide me through the process and quickly took care of any requests while keeping me updated on the progress. This all made me feel so at ease during a stressful time!! I would highly recommend this dealership! More

Great car-great experience I recently purchased an Audi A7 and love the car. Peter Helou was my salesperson, and was knowledgeable, friendly and responsive to my questions. A ve I recently purchased an Audi A7 and love the car. Peter Helou was my salesperson, and was knowledgeable, friendly and responsive to my questions. A very fair price was negotiated painlessly. I was concerned that the trunk space would not be sufficient for 2 sets of golf clubs and luggage. Pete let me perform a test to see if the trunk would close, Also, Pete let me take the car home so that my wife could sit in it, as she had recently broken her foot, and was immobile. I think he went above and beyond. I have not yet had occasion to use the service dept., but if Pete's performance in the sales dept. is any indication, I'm sure that I will be very satisfied. More

Consistent, high quality customer service and experience This my 3rd Audi from Hoffman. I've always had the same service consultant until recently which says something terrific about Hoffman. The experienc This my 3rd Audi from Hoffman. I've always had the same service consultant until recently which says something terrific about Hoffman. The experience is always first class...quick in and out. More