Hoffman Audi of East Hartford

Professional /knowledgeable and efficient staff . The staff is very professional , although we arrive a bit late for our appointment , they were very accommodating .During our test drive I thought the The staff is very professional , although we arrive a bit late for our appointment , they were very accommodating .During our test drive I thought the sales rep was very knowledgeable of the product and to took the time to point all the features and capabilities of the Audi A6 Wedid not feel pressured by sales to make a purchase or buy additional services at the time of closing . I would definitely recommend this dealership More

Ease in service I have had several cars over the years with Hoffman Audi. The service managers have always been most professional and helpful. My recent service chec I have had several cars over the years with Hoffman Audi. The service managers have always been most professional and helpful. My recent service check-ups have been with Jason McGinnis, and again my service was attentive and prompt. Not only is Jason excellent,, but with never a problem post-service, so are the Hoffman technicians. Tom More

50,000 mile checkup Very professional and responsive to customer's needs. Athena tracked me down and sent me a text describing the necessary repairs. I highly recommend Very professional and responsive to customer's needs. Athena tracked me down and sent me a text describing the necessary repairs. I highly recommend Hoffman Audi! More

Rob Hlasyszyn is the best Service Manager Rob is the reason I went to Hoffman to lease our Audi. He is attentive, knowledgable and he cares. I have had BMW's since 2000 and they have had onl Rob is the reason I went to Hoffman to lease our Audi. He is attentive, knowledgable and he cares. I have had BMW's since 2000 and they have had only one service manage whom I trusted. I'll go back to Audi in a heartbeat as long as Rob is working there. More

Awesome I dropped off my car and was delivered to work immediately. I was also picked up right on time with a car in perfect condition. Best service experienc I dropped off my car and was delivered to work immediately. I was also picked up right on time with a car in perfect condition. Best service experience ever! More

Excellent and Reliable Audi Team Picked up my new Audi from Hoffman Audi last night. This is the 4th car purchased from Hoffman and 3 were Audis. Hoffman Audi has been my go to dealer Picked up my new Audi from Hoffman Audi last night. This is the 4th car purchased from Hoffman and 3 were Audis. Hoffman Audi has been my go to dealership for about 10 years and they always take great care of me from the smallest service request to delivering a new vehicle and last night was no exception. It started with my call to Kevin Warner whose response was simply great. Mark Natter once again did an outstanding job from finding the exact car I was looking for to delivering a sharp-looking, well-detailed SQ5 in less than a week. The process was seamless, thorough and efficient. And dealing with Jackie Smith is always a pleasure especially when dealing with the mounds of paperwork you have to go through to get a new car. She is a great addition to the business management team and glad she handled my transaction. Even though I moved from CT to Long Island 5 years ago and can choose to buy a car from a lot of other dealers, I still come back to Hoffman for all my car's needs!!! These are people I have come to rely on and they never fail to deliver. Hoffman is clearly driven by more than trust, these folks are pros! More

great service in & out within 2 hours as my service executive indicated to me when I gave my Q7 for service. great experience & I personally like it to be on time. in & out within 2 hours as my service executive indicated to me when I gave my Q7 for service. great experience & I personally like it to be on time. They met & exceeded my expectations as always. More

Quick turn around and responses I really like automatic Text messaging. I was able to reply the test and ask any questions I had. I got the answers back within a minute. Also, my dr I really like automatic Text messaging. I was able to reply the test and ask any questions I had. I got the answers back within a minute. Also, my drop off for the service was so quick and easy. More

Excellent Service Appointment Jason, my service advisor was excellent when I came in to get my A3's oil changed. Jason at Audi of East Hartford was quick and efficient during my ap Jason, my service advisor was excellent when I came in to get my A3's oil changed. Jason at Audi of East Hartford was quick and efficient during my appointment and was able to answer any question I had. He also followed up with me via text message on the status of my vehicle and how the service went. I'd recommend him as a service advisor since he was very thorough with my vehicle. I'm definitely keeping him as my service advisor. Not to mention the car loaner process was easy, smooth and didn't take a lot of time out of my day. Nice job and thanks again Jason! More

Overall Service As always staff was friendly, caring, and pleasant from my arrival at the facility to when I picked up my vehicle. I did not have a scheduled appointm As always staff was friendly, caring, and pleasant from my arrival at the facility to when I picked up my vehicle. I did not have a scheduled appointment for my last visit, but was able to have same day service for a problem that occurred. More