Hoffman Audi of East Hartford

Unsurpassed Customer Service! My Service Advisor is second to none, and she is the face of Hoffman Audi to me. Her name is Olivia Roy. Over the weekend, while across the country My Service Advisor is second to none, and she is the face of Hoffman Audi to me. Her name is Olivia Roy. Over the weekend, while across the country on business, I left her a voicemail outlining my wife's auto problem. First thing Monday morning, Olivia responded with a solution, and an appointment to fix the problem. She is attentive, detailed, knowledgeable, and very professional. More

Car Buying Experience It was the one of the best buying experience. The sales associate was knowledgeable and followed up and returned calls in a timely manner. Although th It was the one of the best buying experience. The sales associate was knowledgeable and followed up and returned calls in a timely manner. Although there is a closer dealership I would recommend anyone looking for a good car buying experience to consider Hoffman. More

AWESOME 1st class attention to customer, very courteous and,knowledgeable about their products. Although this is my first audi after having about 6 Hondas in 1st class attention to customer, very courteous and,knowledgeable about their products. Although this is my first audi after having about 6 Hondas in my lifetime. I am sold and rebranded as an audi owner for life. Thanks for this experience... More

Great overall experience Peter Helou was very helpful and went out of his way to make my first Audi experience enjoyable. I think I came away with a great deal on a car and P Peter Helou was very helpful and went out of his way to make my first Audi experience enjoyable. I think I came away with a great deal on a car and Peter helped with that throughout my time there. I will recommend Hoffman Audi to anyone that is in the market for a car. This is my third time dealing with Hoffman. More

Excellent first time experience with Hoffman Audi! This was my first experience with Hoffman Audi and it was a wonderful one. Brandon Chin was my salesman and he was excellent and extremely knowledgea This was my first experience with Hoffman Audi and it was a wonderful one. Brandon Chin was my salesman and he was excellent and extremely knowledgeable on the vehicles. I leased an Audi Q5 and the whole experience was quick and a positive one. Highly recommend this dealership! More

"Terrific Customer Service" The Hoffman Sales Group went above and beyond in every way; ensuring that I was happy with my purchase and any and all my questions and concerns add The Hoffman Sales Group went above and beyond in every way; ensuring that I was happy with my purchase and any and all my questions and concerns addressed. Fantastic group of professionals! More

Best service department hands down! I've owned many different premium brand vehicles and I have to say that Hoffman Audi blows them all away. Audi in general has amazing service, but Ho I've owned many different premium brand vehicles and I have to say that Hoffman Audi blows them all away. Audi in general has amazing service, but Hoffman still outshines them all. Whenever I get used to the excellent service, they surprise me by again raising the bar! I've had two BMW's from New Country in Hartford and the service is night & day with Hoffman being in the bright noonday sun.. More

Top of the line The Hoffman Sales team, especially my friend Adrian Hester went out of his way to make sure I was happy with my new 2017 Audi A4. It is my 5th Audi wi The Hoffman Sales team, especially my friend Adrian Hester went out of his way to make sure I was happy with my new 2017 Audi A4. It is my 5th Audi with Hoffman and love the service as always More

Excellent people and work I've been impressed with the people and quality of workmanship at Hoffman Audi in East Hartford since day 1. Everyone has shown a level of conscientio I've been impressed with the people and quality of workmanship at Hoffman Audi in East Hartford since day 1. Everyone has shown a level of conscientiousness and concern over my satisfaction that is seldom experienced these days.FYI, you need to add Katrina to the list of Service individuals shown below. While she appears to be primarily a cashier, Katrina was invaluable in facilitating my last 2 appointments and is an outstanding asset to the Hoffman organization. More

NH lady gets 5 star treatment! I live in NH but work in CT Monday-Thursday. On Tuesday evening I had a malfunction light appear. I called the service department and from that point I live in NH but work in CT Monday-Thursday. On Tuesday evening I had a malfunction light appear. I called the service department and from that point on I revived top notch service. Being from out of town and with no prior history, I was not expecting much and was pleasantly surprised. From accommodating my emergency and needing my car the next day to the text updates fro Athena throughout the day to the smiling faces when I picked up my clean car, I was impressed! Definitely shared my experience with others in Ct. And if I decide to trade in my car Hoffman Audi will be my first stop! More