Hoffman Audi of East Hartford

Great Service I wouldn't trust my car to any other dealer. They have good service, customer relations and mechanical/technical ability. I highly recommend this dea I wouldn't trust my car to any other dealer. They have good service, customer relations and mechanical/technical ability. I highly recommend this dealership. More

regularly scheduled maintenance Rob H always does an amazing job; appreciate his personalized service and care he gives me. Work is always on time and appreciate that the car is was Rob H always does an amazing job; appreciate his personalized service and care he gives me. Work is always on time and appreciate that the car is washed. More

Excellent service Salesman was very helpful. He explained everything clearly. Both the leasing and finance processes went smoothly. I was very pleased with the experien Salesman was very helpful. He explained everything clearly. Both the leasing and finance processes went smoothly. I was very pleased with the experience. Thank you. More

My A3 Purchase (Hoffman of East Hartford, CT) I just purchased my Audi A3 sedan and was very pleased with the entire sales process. My sales Mark Natter took the time to first understand my needs I just purchased my Audi A3 sedan and was very pleased with the entire sales process. My sales Mark Natter took the time to first understand my needs including deciding between the A3 and A4. I had mentioned I wanted to buy a demo or loaner car to keep the price low. Mark took me out on test drives of both the A3 and A4. Rather than push me into buying an A4 which would have cost more, he suggested I consider the A3 which cost less but still gave me the benefits of driving an Audi. He also helped me negotiate a higher price for my trade-in which made this purchase affordable. In addition to Mark, I also wanted to commend Jackie Smith for the time she took to complete the sales process. She also explained the optional programs available and the benefits of each. I already have purchased the "Audi Care Scheduled Maintenance" program and am considering the "Complete Titanium" program. Overall, I am very pleased with the East Hartford dealership and will recommend them to anyone interested in purchasing an Audi. More

Great Experience Customer service is excellent. Knowledgable sales staff. Accommodating to my schedule. Endless patience with my many questions. A sincere desire,on th Customer service is excellent. Knowledgable sales staff. Accommodating to my schedule. Endless patience with my many questions. A sincere desire,on the part of the staff, for me to get exactly the vehicle I wanted. Above and beyond attentiveness. More

Out of state buyer I called every Audi dealership in New England and Hoffman gave me the best deal and I thoroughly enjoyed my interaction with Stacey. She communicated I called every Audi dealership in New England and Hoffman gave me the best deal and I thoroughly enjoyed my interaction with Stacey. She communicated well, always responded in a timely fashion, and was extremely professional. More

Great Service at Hoffman Audi Fast and easy - very comfortable waiting room with drinks and snacks. Everyone was professional, courteous and helpful. Additionally my car was clea Fast and easy - very comfortable waiting room with drinks and snacks. Everyone was professional, courteous and helpful. Additionally my car was clean and washed. What more can you ask for? More

1st time visit for my 2008 A6 for an oil change Great experience, Everybody was helpful and courteous. The loaner car process was as painless as could possibly be. The loaner was a 2016 A6. Texti Great experience, Everybody was helpful and courteous. The loaner car process was as painless as could possibly be. The loaner was a 2016 A6. Texting service status updates is the way to go. When I called because I had questions about the recommended service the service rep put the mechanic on the phone. The service rep greatly exceeded my expectations on the on answering my questions and walking me through the process. More

New tires and brakes Dropped my Q7 off for new tires and rear brakes. Got to drive a 2017 A4 which was really fun! The service was performed in a timely manner. Dropped my Q7 off for new tires and rear brakes. Got to drive a 2017 A4 which was really fun! The service was performed in a timely manner. More