Hoffman Audi of East Hartford

Regular service Hoffman Audi always goes above and beyond to make sure that you have a wonderful experience. The staff are always courteous and professional when dea Hoffman Audi always goes above and beyond to make sure that you have a wonderful experience. The staff are always courteous and professional when dealing with your needs. More

First Time Customer I would like to share with you a few observations regarding your dealership. I recently had reason to work with your parts department on two occasions I would like to share with you a few observations regarding your dealership. I recently had reason to work with your parts department on two occasions. First I want to let you know that Steve is one of the most knowledgeable individuals I have met regarding the line of cars/parts that he represents. I have previously owned other brands of vehicles and this is the first time I have enjoyed interacting with a parts department as most others make you feel like it is a bother to them. On Saturday 7/2/2016 I was in to have some service done with Alex being the service contact. I have another compliment for him. He is extremely knowledgeable and friendly with excellent people skills. He worked with me to add a few tasks to my appointment that I had previously not mentioned. He then when on to explain in detail the findings of an inspection I requested. I can assure you that the future needs of my car will be met by your dealership because of these 2 individuals. In a time where most people only devote their time to complain about service they received, I wanted to let you know about these 2 assets you have. More

New Audi Q7 Mark worked very hard to find me the car I was looking for. He was very attentive and communicated with me daily until he found the car with all my sp Mark worked very hard to find me the car I was looking for. He was very attentive and communicated with me daily until he found the car with all my specifications. I highly recommend Mark Natter and Hoffman Audi. More

First Service on A7 Excellent 1st service on my A7. Had a A8 loaner, since a A7 was not available. Jason McGinnis was my advisor. Promptly texted me status. Everythi Excellent 1st service on my A7. Had a A8 loaner, since a A7 was not available. Jason McGinnis was my advisor. Promptly texted me status. Everything done on time. More

Check engine light Purchase my Audi A4 from another dealer. But when we brought it to Hoffman for a "check engine" light they were terrific !!! Great communication by al Purchase my Audi A4 from another dealer. But when we brought it to Hoffman for a "check engine" light they were terrific !!! Great communication by all, especially Athena. Great to receive excellent customer service by. All ! More

Excellent service and world class staff The manager Dani S and salesperson, Brandon Chin, were outstanding. They took great care to make my experience awesome. Great test drive and they bo The manager Dani S and salesperson, Brandon Chin, were outstanding. They took great care to make my experience awesome. Great test drive and they both knew every detail about the cars. More

Excellent Service experience from Robert H! Certainly a much better than prior experiences with New Country BMW. The oil change was fast and Robert was a real pleasure to work with!!! Certainly a much better than prior experiences with New Country BMW. The oil change was fast and Robert was a real pleasure to work with!!! More

Good Service This is my second Audi being serviced at Hoffman. Each time, the cars are fixed correctly and on the first visit. I love the efficiency and cleanlines This is my second Audi being serviced at Hoffman. Each time, the cars are fixed correctly and on the first visit. I love the efficiency and cleanliness of the service bays and then enjoy the lunge when I do stay. Most times I get a loaner and again, the cars are clean and enticing (mostly new ones tha make you want to upgrade!). If there is a rub, Audi service is very expensive. Special deals help but I dread a big problem without warranty. All around, I love Audi vehicles, (this is my 3 one) and recommend them and Hoffman to others. More

Good experience with Hoffman Audi! Based on 6 years experience of Hoffman servicing my Porsche 911 this week I bought a new Audi from Hoffman. I had looked at a BMW 7 series but recalle Based on 6 years experience of Hoffman servicing my Porsche 911 this week I bought a new Audi from Hoffman. I had looked at a BMW 7 series but recalled my poor experiences with their service dept including having my credit card numbers stolen after making a payment. Adrian Hester was the salesman I worked with whom I found to be professional and thorough. More

Accommodating and Professional On a what was forecast to be a hot summer day, my A6 air conditioner stopped working. A call to Hoffman service got me an appointment within the hour. On a what was forecast to be a hot summer day, my A6 air conditioner stopped working. A call to Hoffman service got me an appointment within the hour. The problem was diagnosed and service completed within an another hour and I was on my way back home. Excellent!! More