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Hoffman Audi of East Hartford
East Hartford, CT
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
July 19, 2016
Excellent service They were very welcoming and accommodating for such short notice. Great communication via messages. Will be bringing my vehicle for service here from They were very welcoming and accommodating for such short notice. Great communication via messages. Will be bringing my vehicle for service here from now on. More
by RAFAELAALVAREZ
Verified CustomerEmployees Worked With
Olivia Roy
July 18, 2016
Life Savers I was on my way from New Jersey to Boston this past weekend and had a low / flat tire on my 2016 A3 convertible. I called Hoffman and told them my is I was on my way from New Jersey to Boston this past weekend and had a low / flat tire on my 2016 A3 convertible. I called Hoffman and told them my issue and that I was in a huge hurry. They checked to make sure they had the tire, which they did, and then put on the new tire and sent me on my way. I was able to make it to Boston on time thanks to Hoffman Audi. More
by BCLINSURE
Employees Worked With
Elliot Matos
July 18, 2016
High quality first time service experience Excellent experience for my A6 5,000 mile service appointment. From signing out a loaner vehicle to working with Jason, overall a highly professional Excellent experience for my A6 5,000 mile service appointment. From signing out a loaner vehicle to working with Jason, overall a highly professional and most satisfactory experience. Definitely recommended. More
by RAY
Employees Worked With
Jason McGinnis
July 18, 2016
Very pleased Quick scheduling, arranged a loaner car that was clean and prepared for me. Hoffman took care of what I needed to get done quickly and without hass Quick scheduling, arranged a loaner car that was clean and prepared for me. Hoffman took care of what I needed to get done quickly and without hassle. These people are very good and I'd recommend them. More
by ERIC.GALVIN
Employees Worked With
Olivia Roy, Alexis Serrano
July 15, 2016
Gas door repairs I am replying to a service visit my wife had back in April. It involved her gas door not opening. We paid $317 to "fix it". Still didn't work a week l I am replying to a service visit my wife had back in April. It involved her gas door not opening. We paid $317 to "fix it". Still didn't work a week later and brought it back. She was asked by Olivia If she locks her doors when getting gas which she does. Well unbeknownst to us the gas door doesn't open while doors are locked. We now have paid to fix the gas door which wasn't broken. I disputed charge on credit card which was subsequently charged back after Elliott (service mgr) responded. I repeatedly called Elliott and Olivia but never got returned calls from them. I want the $317 refunded!! More
by SCLARK2
Employees Worked With
Elliot Matos, Olivia Roy
July 14, 2016
Service Appointment As a long-time customer of Hoffman Audi in East Hartford, they continue to provide high quality service, professionalism and a friendly demeanor! Than As a long-time customer of Hoffman Audi in East Hartford, they continue to provide high quality service, professionalism and a friendly demeanor! Thank you Hoffman Audi!! More
by MICHELLE.PINNACLECONSULTING
Employees Worked With
Jason McGinnis, Brandon Chin, Alexis Serrano
July 14, 2016
People who work here are too freindly and very helpful. Special thanks to my delear.Peter has been very good in providing all the required information and he is very helpful and friendly.I would like to rec Special thanks to my delear.Peter has been very good in providing all the required information and he is very helpful and friendly.I would like to recommend my friends to visit this dealer. More
by CHETHAN.OXFORD
Employees Worked With
Peter Helou
July 14, 2016
15,000 mile service Excellent service from drop-off to pick-up. Rob was very friendly, professional, and addressed all my questions and concerns. Shuttle service was also Excellent service from drop-off to pick-up. Rob was very friendly, professional, and addressed all my questions and concerns. Shuttle service was also prompt and reliable. More
by MARIAMIKE2
Employees Worked With
Robert Hlasyszyn
July 13, 2016
Olivia Rocks! Appreciate the way she approaches & delivers great service. No reason to go elsewhere. Top notch as usual. Thanks Olivia for the help w my A3. Appreciate the way she approaches & delivers great service. No reason to go elsewhere. Top notch as usual. Thanks Olivia for the help w my A3. More
by TIM.76.LINEHAN
Employees Worked With
Olivia Roy
July 13, 2016
Timely and thorough Completed all work needed in the time frame told to me at start of day. And they have excellent facilities to allow me to get work done when waiting. Completed all work needed in the time frame told to me at start of day. And they have excellent facilities to allow me to get work done when waiting. More
by A6
Employees Worked With
Olivia Roy
