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Hoffman Audi of East Hartford
East Hartford, CT
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Excellent! The staff and facility are by far the best for our vehicle. Always great service and helpful staff. The staff and facility are by far the best for our vehicle. Always great service and helpful staff. More
My service advisor, Rocky was great. Although I didn’t have an appointment, he took me right in and the repair was completed promptly. Excellent service! Although I didn’t have an appointment, he took me right in and the repair was completed promptly. Excellent service! More
I found the labor charges to be exorbitant: $109. 95 to change the oil and oil filter; $194.00 to replace the spark plugs; $97.00 to replace the air filter!. While I purchased the car there (certifie 95 to change the oil and oil filter; $194.00 to replace the spark plugs; $97.00 to replace the air filter!. While I purchased the car there (certified pre-owned), and have had it serviced there, I have serious second thoughts about returning. It felt a lot like price gouging! That said, the personnel are fine, they do good work, but I thought the cost unreasonable. More
Absolutely phenomenal service. Sylvester, Eddie & Julie were all amazing. The entire purchase was setup online and when I arrived everything was as promised. I will certainly Sylvester, Eddie & Julie were all amazing. The entire purchase was setup online and when I arrived everything was as promised. I will certainly be doing business with Hoffman again. More
Athena in service was fantastic! ! She helped me with an issue that was covered under an extended warranty when Father and Sons of Springfield would not! She was friendly, honest ! She helped me with an issue that was covered under an extended warranty when Father and Sons of Springfield would not! She was friendly, honest and followed up on the status of my vehicle as it was being serviced. I will definitely use this dealership in the future! More