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Hoffman Audi of East Hartford

East Hartford, CT

4.8
1,278 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,278 reviews

March 29, 2023

Excellent! The staff and facility are by far the best for our vehicle. Always great service and helpful staff. More

by Chris.d.allen
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Robert Hlasyszyn, Steve Gough, Steve Steller, Dylan Bigge, Athena Lindquist, Michael Interlandi, Zachary Hoffman, Frank Pawlowicz, Rocky Subramani
Mar 30, 2023 -

Hoffman Audi of East Hartford responded

Our entire team is happy to see your glowing review, Chris! Thank you for supporting Hoffman Audi of East Hartford and we will see you next time!

February 26, 2023

Alex was excellent! The entire process was very easy. Best experience buying a car yet! More

by mike.lillywhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gomes, Michael Telep, Alexander Robinson
Feb 27, 2023 -

Hoffman Audi of East Hartford responded

Thank you for the review, Mike! We appreciate the kind feedback about Alex and hope to see you back again at Hoffman Audi of East Hartford. Safe travels!

February 19, 2023

Great service! Had a future recall but serviced it before notification letter in order to save my time! More

by ptrcmiller8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Feb 20, 2023 -

Hoffman Audi of East Hartford responded

Thank you for the 5-star review of Hoffman Audi of East Hartford! It means the world to us!

February 11, 2023

My service advisor, Rocky was great. Although I didn’t have an appointment, he took me right in and the repair was completed promptly. Excellent service! More

by Mike.malone928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani
Feb 13, 2023 -

Hoffman Audi of East Hartford responded

Thank you for the kind words and thoughtful review! We are delighted that Rocky and our team provided you with top-notch service and we look forward to assisting you next time. -- Hoffman Audi of East Hartford Team

January 24, 2023

Knowledgeable, professional, and friendly set of people - among the reasons I have been with Hoffman’s since 1989. More

by rogums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Robert Hlasyszyn, Athena Lindquist
Jan 24, 2023 -

Hoffman Audi of East Hartford responded

Thanks for the great review of Hoffman Audi of East Hartford! We are so glad to have your loyal business. Until next time!

January 23, 2023

I found the labor charges to be exorbitant: $109. 95 to change the oil and oil filter; $194.00 to replace the spark plugs; $97.00 to replace the air filter!. While I purchased the car there (certifie More

by Disgruntled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Subramani
Jan 24, 2023 -

Hoffman Audi of East Hartford responded

Thank you for your valuable feedback. We do our best to provide our guests with excellent value and it is disappointing to see that you are unsatisfied. If you'll contact me at your earliest convenience, I will be happy to discuss what can be done to improve your future visits to us. Thank you, Jim Berube - Service Manager - jim.berube@hoffmanauto.com

Jan 24, 2023 -

Disgruntled responded

That you refer to Hoffman's customers as "guests" strikes me as mealy-mouthed corporate speak. Clearly, I was not a guest of Hoffman Audi, I was a customer, one who thinks the cost of his recent service call was unreasonable. What do you have in mind when you state "I will be happy to discuss what can be done to improve future visits?" I'm all ears.

January 05, 2023

Athena is the best. She was attentive and kept me informed through the entire process. More

by Ginaciallella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
December 14, 2022

Absolutely phenomenal service. Sylvester, Eddie & Julie were all amazing. The entire purchase was setup online and when I arrived everything was as promised. I will certainly More

by Nando707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Calderon, Julie Hoang, Sylvester Evans, Michael Telep
August 04, 2022

Athena in service was fantastic! ! She helped me with an issue that was covered under an extended warranty when Father and Sons of Springfield would not! She was friendly, honest More

by Wadsworthjude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
April 30, 2022

We had a great experience. Miguel was extremely helpful and knowledgeable. I highly recommend Hoffman Audi. More

by detoraj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
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