Hoffman Audi of East Hartford
East Hartford, CT
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Total professionals Exceeded my request for service by identifying recalls and fixes that were available for my vehicle. Rob was incredibly informative and gave me hone Exceeded my request for service by identifying recalls and fixes that were available for my vehicle. Rob was incredibly informative and gave me honest feedback. Not once did I feel like they were promoting things that were unnecessary. More
Amazing!! After having bad experiences with Ford service. Audi got me in and out balancing my tires and an alignment!!! Best place ever didnt even make an appoi After having bad experiences with Ford service. Audi got me in and out balancing my tires and an alignment!!! Best place ever didnt even make an appointment. More
Excellent service experience When my mother bought her car from Hoffman Audi, it was an exceptional experience dealing with Sylvester Evans. This testimonial is not to praise the When my mother bought her car from Hoffman Audi, it was an exceptional experience dealing with Sylvester Evans. This testimonial is not to praise the car buying process but acknowledge the service after the sale. Sylvester has been a huge help after the sale, which I am always skeptic about. Most sales people only value the sale and not the relationship building process, this is not the case when partnering with Sylvester Evans. Sylvester provided us complete guidance and set our expectation accordingly. It's not only having a source and contact at the dealership you can trust, but it's more like having a friend. Regardless if it's me or my mother who brings her car in for service, Sylvester is there with his energetic personality. This guy is so funny and has stories for days. At the end of the day, you know your dealing with a genuine person. This characteristic sets Hoffman Audi apart from the rest. I will not only be a life long Audi supporter, but equally as supportive to the Hoffman brand because of the people who make up the auto group. I highly recommend that if you are in the market for an Audi, please seek out Sylvester Evans at Hoffman Audi. More
July 26 service visit Covenient, professional, prompt attention when signing in, thorough review of auto service requirements . The whole experience was organized so when Covenient, professional, prompt attention when signing in, thorough review of auto service requirements . The whole experience was organized so when service was complete my car was clean and ready to drive. More
First maintenance Great services and great experiences. Athena is really friendly. I didn't wait long to get the service done. I would come back for other services. Great services and great experiences. Athena is really friendly. I didn't wait long to get the service done. I would come back for other services. More
Excellent customer service and no pressure sales I was very pleased with my experience both in car purchasing and car delivery. I have bought Audis from this sales team before and would do it again. I was very pleased with my experience both in car purchasing and car delivery. I have bought Audis from this sales team before and would do it again. More
Very prompt and effective I made an appointment with short notice. I was given one at my convenient time. When I arrived i was greeted and escorted immediately. The time of wai I made an appointment with short notice. I was given one at my convenient time. When I arrived i was greeted and escorted immediately. The time of wait was shorter than quoted and I was off promptly on my way More
quality service First service on my Audi SQ-5 was performed in a thorough and timely manner as I expect from past experience with Hoffman Audi and Hoffman Porsche. First service on my Audi SQ-5 was performed in a thorough and timely manner as I expect from past experience with Hoffman Audi and Hoffman Porsche. More
Amazing! I have been looking for a Subaru Legacy for a while now. I saw one listed on Auto Trader. I was able to call and schedule an appointment. I met with A I have been looking for a Subaru Legacy for a while now. I saw one listed on Auto Trader. I was able to call and schedule an appointment. I met with Adrian on Saturday Morning and fell in love with the car. The customer service we received from the second we stepped in the door was amazing. Everyone was so friendly and while we were waiting we were offered drinks, snacks and a chance to sit and wait and a very comfortable seating area. Adrian went above and beyond. We took the car out and he was NOT pushy which is how I felt at other dealership's. He even offered for my boyfriend to test drive the car as well. He was so easy to talk to. When we went back I knew right away that I was ready to sign the paperwork and he made it so easy. I would HIGHLY recommend Hoffman Audi and especially Adrian to anyone who is looking to purchase a vehicle. What I loved most was the price, all taxes and fees were already in the price so It made it easy to sign the papers with no hassles ! More
55,000 mile service and air conditioning check All went very well. A loaner car was available, as promised. The ac check didn't show anything wrong, so Hoffman re-charged the system to ensure pro All went very well. A loaner car was available, as promised. The ac check didn't show anything wrong, so Hoffman re-charged the system to ensure proper function. More